Vernon Chevrolet

Amanda was fantastic and responsive to the issues and concerns that I was having with my car. Initially she could not hear what I was hearing but after receiving a follow up phone call she was able to t concerns that I was having with my car. Initially she could not hear what I was hearing but after receiving a follow up phone call she was able to take the car for another drive and heard what I was hearing. The fact that Amanda contacted me 3 times was fantastic, I have had service done in the past at other companies where I did not hear back from the company until they said that the car was fixed, this resulted in more expense because it was not fixed correctly. Great job Amanda, I look forward to my next service. John M More

This is the first car that I have purchased from this dealershi, it will not be the last. From Day One, they have been very helpful and friendly. I got a great car at a fair price. The Service Dept folks dealershi, it will not be the last. From Day One, they have been very helpful and friendly. I got a great car at a fair price. The Service Dept folks are always polite and the repairs are done in a timely manner. This morning I zipped in and out for an oil change. I was greeted warmly by Ray and the technician had my car ready before I finished my magazine. My beautiful car was hit and damaged in an accident about a year and a half ago. The Body Shop took excellent are of the repairs. Honestly, you would never know it was damaged just by looking at it. I've never been less than happy with the folks at Carter. More

Went to this dealership for regular maintenance on my Hummer and thereafter for an unexpected replacement of a battery that died. John Machado is the guy to see in the service department. He is very cu Hummer and thereafter for an unexpected replacement of a battery that died. John Machado is the guy to see in the service department. He is very customer-service oriented and made the experience at Carter a positive one. More

Once again I found myself in a situation that required immediate action. My daughter's car decided to stop runnibg while she was driving on I-84. I called Ray,explained that I needed a loaner yesterday,an immediate action. My daughter's car decided to stop runnibg while she was driving on I-84. I called Ray,explained that I needed a loaner yesterday,and that my car was enroute as we spoke. Ray said that he would try his best given the circumstances. When my car,and wife ,arrived at Carter a loaner was waiting for her. My wife was extremely surprised,and I made it a point to thank Ray personally. I can't begin to describe how satisfied my entire family is with the "attention to detail" provided by Ray during our time of need. Ray stands out, in this day, and age, when customer service is so often lacking. Thank you...The Cinquemani family More

We purchased a 2013 Equinox from Craig Fournier. Our experience has been great. Craig was very professional and knowledgeable. He was able to answer all our questions. We never felt rushed. The day we r experience has been great. Craig was very professional and knowledgeable. He was able to answer all our questions. We never felt rushed. The day we received our car Craig was very patient explaining all the features. I will recommend your dealership and Craig, More

My experience with Carter Chevrolet over many years continues to be so positive that this is the third car I have purchased. I recommend the Carter dealership team without question. Ron Sloan initially continues to be so positive that this is the third car I have purchased. I recommend the Carter dealership team without question. Ron Sloan initially came out in the rain to see how he could assist me as I was checking out the cars on the lot. Lou Martin was efficient yet thorough. Both Ron and Lou gave me honest, down to earth information. No high pressure anything. Just the facts. And they answered all my questions without hesitation. And. . . .I really like my latest purchase (Chevy Malibu). Thanks for making this experience another great one. More

The first person I met when called for a quote was Kay Doherty. She was a pleasant voice behind the phone. She set up a visit for me and that was how the process started. When I entered the store Michael Doherty. She was a pleasant voice behind the phone. She set up a visit for me and that was how the process started. When I entered the store Michael Moore gave me a warm pleasant welcome, asking me about my day so far. He thanked me for coming in and introduced me to Craig Fournier, who was my consultant, another great person! Craig introduced me to the vehicle I was interested in, which was already moved to the front of the lot waiting for my arrival. Craig walked me through the vehicle operation and was very patient. He made me feel as if I was his only customer for the day, although it was after 5pm. I was impressed. I was then escorted back into the building where Craig completed the necessary paperwork to start the buying process, again taking time to explain as he went on. I was then introduced to Lou Martin the business manager again another pleasant person, bubbly and smiling even though I knew he had already had a long day. Upon returning the day of the purchase, Craig again went over the operations of the vehicle to ensure that I was comfortable. I again met Lou to complete the sales transaction, who although it was apparent he was not feeling well dutifully did his job so eloquently. At the end of the purchase I again met with all three gentlemen who thanked me for the purchase. It was a warming experience. I thank the crew from Carter for being so polite and professional. More

I highly recommend Cater Chevrolet! All the sales people that I dealt with both in person and online thus far have been Great! Ron Sloan new his "car stuff", Lou Martin got me a low interest rate and Jimmy that I dealt with both in person and online thus far have been Great! Ron Sloan new his "car stuff", Lou Martin got me a low interest rate and Jimmy Fuska helped me to close my transaction quickly. They were also very friendly. Oh and I forgot to mention that I love my new car! Thanks guys :) More

I just purchased my new car from Carter Chevrolet and have to say it was the most pleasant car buying experience. I was treated with such excellent service not only by my sales representative, Mark Cros have to say it was the most pleasant car buying experience. I was treated with such excellent service not only by my sales representative, Mark Cross but Lou Martin who processed my paperwork. His great customer service cannot go unnoticed. It’s all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. Mark proved to be a wonderful exception to that cliche, and he has ensured that will be coming back to your dealership for years to come. Thank you very much.. Pauline Mulligan More

I have purchased several cars at Carter and always go to Ron Sloan, he has always been awesome, he pays attention to what you are looking for and is a great person to work with, he goes above and beyond to Ron Sloan, he has always been awesome, he pays attention to what you are looking for and is a great person to work with, he goes above and beyond to make your car purchase an easy and personal experience. And Amanda Smith is another dedicated Carter person who puts customer service first, she makes sure your vehicle is well taken care of in the service department, and keeps you well informed of what is being done and when your vehicle is ready. Carter is a great place to buy a vehicle!! More