
Vernon Chevrolet
Vernon, CT

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I cannot say enough nice things about Craig Fournier. He has excellent customer skills by far. He really went above and beyond for me today with the purchase/installation of my bug deflector for my recent has excellent customer skills by far. He really went above and beyond for me today with the purchase/installation of my bug deflector for my recent car purchase from Mark Cross. I truly felt that he cares about the customer, not just his, but his associate's customers as well. So nice to see such great teamwork. I am so glad I chose Carter Chevrolet. More
The purchase of my new Equinox was a stress-free and "clean" transaction. Starting from Kay who opened the on-line doors of Carter Chevrolet and ending with Lou Martin who closed the financial deal, eve "clean" transaction. Starting from Kay who opened the on-line doors of Carter Chevrolet and ending with Lou Martin who closed the financial deal, everything went really smooth without any pressure, In between, there was the amazing work of Jimmy Fuska who patiently worked with me to find a way to close the sale. He truly made it simple and fair. Finally, Paul Koldras was there to assist in every possible way and also make my trade-in worth its fair market value. Thank you all. More
I recently purchased a car from Mark Cross and today I wanted to buy an accessory for the car. Mark was so quick to get the part and have it ready for pick up, no waiting at all. It's such a pleasure to wanted to buy an accessory for the car. Mark was so quick to get the part and have it ready for pick up, no waiting at all. It's such a pleasure to receive excellent customer service, even after the sale. I also have to give kudos to Michael Moore who always greets me with a smile and nice conversation. It really is a pleasant experience dealing with Carter Chevrolet. More
The Carter Chevrolet dealership was very intentional about making my experience hassle free. Besides the significant improvements made to the dealership appearance, they have a pleasant, patient staff about making my experience hassle free. Besides the significant improvements made to the dealership appearance, they have a pleasant, patient staff to help guide you through the purchasing process. I have always been comfortable bringing my car for service to Carter. Now they are giving me the best price on my new car purchase too. If you are shopping for a Volt, make sure you talk to their expert mechanic in the service department. You will walk away feeling confident that Carter can support the next generation technology. More
I had a great experience with the sales person and managers. My sales person "Ron" took the time to explained everything about the car and asked questions so i could get the best deal posssibe for the managers. My sales person "Ron" took the time to explained everything about the car and asked questions so i could get the best deal posssibe for the car. He took the time to show me all about the care of the car. He made me feel at home and comfortable with the purchase of the car. Lou also took the time explaining everthing before i signed the contract. They even stayed overtime to make sure i was a satisfied customer. Customer service is number one in my book. I went to the dealership because i was unhappy with my present car and just wanted to get a quote on a new one. Everyone was so great and informaltive that i brought a new car from Carter Chevrolet. More
Andrew Repay made buying my first car as painless as possible. I was very indecisive about the kind of vehicle I wanted but he was really patient, very friendly and helpful throughout the entire proces possible. I was very indecisive about the kind of vehicle I wanted but he was really patient, very friendly and helpful throughout the entire process. He answered all of the questions without hesitation; which led to the purchase a 2008 Chevy Malibu and the experience that the Carter dealership team gave us was a great one! Lou Martin made completing the sales transaction a very pleasant and comfortable one; he has a very enthusiastic personality, just like the rest of the Carter's team. With the experience that I had buying my car at Carter Chevrolet there's no doubt that I would recommend this dealership. All of the sales people were all extremely polite and professional. I absolutely love my new car! :) Thank you for everything! More
Carter Chevrolet is by far the best dealership I have ever dealt with. They are courteous, they are kind, and they are very responsive. They are readily available, both in person and by phone. Wheneve ever dealt with. They are courteous, they are kind, and they are very responsive. They are readily available, both in person and by phone. Whenever I have had a problem, I have called, they have been able to advise me on what the problem was, and then they provide me with an appointment that is convenient for me. They are prompt with their estimates and do not do the work until the "ok" is given. Steve Carter, the owner, has given me personalized service, and advised me several years ago NOT to trade in my car (which would have resulted in a loss for me) until it was more financially feasible two years later. When it was right to trade in my old car, he introduced me to Jimmy Fuska, who was truly willing to go the extra mile to help me find the right car for my family. Ray Maher is one of the sweetest people to deal with. He knows my family by name, and knows our cars very well. And the newest member of the team, John Machado, is always polite, knowledgeable and wonderful to work with. Additionally, their service department is also open all day on Saturday, which is very convenient. More
Carter Chevrolet is the first place we go for a new car. My parents always bought their cars from Carter and we will continue to. The salesman who sold us our car was Andrew Repay. He was everything you c My parents always bought their cars from Carter and we will continue to. The salesman who sold us our car was Andrew Repay. He was everything you could ask for in a salesman...very helpful, knowledgeable, friendly, and very important to us, not pushy. He also went out of his way to find us the car we wanted. Once he found the car, he made the whole process very easy. I would highly recommend Carter Chevrolet and Andrew. Lou Martin was very helpful during the finance part of it also and easy to work with. More
Our salesman, Casey Wolverton, was so accommodating following our new vehicle purchase. He came out to our home not once but twice to program the stubborn garage door opener, this even included stopp following our new vehicle purchase. He came out to our home not once but twice to program the stubborn garage door opener, this even included stopping in "off the clock" on his way home. His determined effort to resolve the problem was certainly appreciated. Thank you Casey... More
We bring our vehicles to Amanda all the time. We have such ease doing business with her from making the appointment to picking up our vehicles when they are done. such ease doing business with her from making the appointment to picking up our vehicles when they are done. More