
Vernon Chevrolet
Vernon, CT

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James was extremely patient and helpful, not pushy. He wanted me to be able to do the best I could with my new truck purchase. He even came in on his day off to deliver the truck on the day I could be the wanted me to be able to do the best I could with my new truck purchase. He even came in on his day off to deliver the truck on the day I could be there to pick it up. Lou was helpful and knowledge when going through the paperwork. Getting checked out took kind of long, but the overall experience was very good. Thank you! More
I was interested in the Volt, and had gone to another dealer closer to my home. I was not pleased with the experience there. I then went to Carter Chevrolet and was a thousand times more pleased in the w dealer closer to my home. I was not pleased with the experience there. I then went to Carter Chevrolet and was a thousand times more pleased in the way I was treated and the amount that was offered for my trade in. So far I am very pleased with the people and service at Carter Chevrolet. Thanks. More
I had a service problem with my Corvette which was very difficult to diagnose. Ray Maher kept me posted on a regular basis and was interested in providing me with the best service possible. He should be difficult to diagnose. Ray Maher kept me posted on a regular basis and was interested in providing me with the best service possible. He should be commended as he is a valuable colleague to Carter Chevrolet. More
This was my 2nd vehicle purchased at Carter Chevrolet. I did not feel pressured in to buying my vehicle which is a big plus and they took the time to find the best financing available for me. I would defin did not feel pressured in to buying my vehicle which is a big plus and they took the time to find the best financing available for me. I would definitely refer my friends to Carter Chevrolet in the future. More
I was very pleased with the customer serivce and how quick the process was as well as the competitive loan rates. This was by far the best car buying experience I have ever encountered. I will definitel quick the process was as well as the competitive loan rates. This was by far the best car buying experience I have ever encountered. I will definitely be refering family and friends. More
I have bought close to 100 vehicles, new and used, since I was 16. My experience in just buying a used Impala from Carter causes me to put them in a very small minority as far as doing everything they were I was 16. My experience in just buying a used Impala from Carter causes me to put them in a very small minority as far as doing everything they were supposed to, and promised to do, all with an outstanding attitude. The whole experience, particularly with salesperson, Mark Cross, was a real pleasure. I would have no hesitation to recommend them, and I shall do exactly that. More
Always great service, I have been coming to this dealership since 1988.Ray is always friendly and listen to what you have to say is wrong with the car. It is always fixed on the first try. I have dealership since 1988.Ray is always friendly and listen to what you have to say is wrong with the car. It is always fixed on the first try. I have never had to go back to have it fixed again because they couldn't get it correct the first time. More
My husband and I were in the market for a new SUV and we had several vehicles we were interested in test driving. When we arrived at Carter Chevrolet we were greeted by Andrew who proceeded to take us thro had several vehicles we were interested in test driving. When we arrived at Carter Chevrolet we were greeted by Andrew who proceeded to take us through one of the most pleasant and informative car buying experiences I can remember. All the staff made us feel welcome and comfortable. Andrew not only listened to our needs but he was also very conscientious about keeping us within our budget. It's all too common to run into obnoxious car salesmen who only want to get your signature and their commission as fast as possible. Andrew proved to be a wonderful exception to that cliche, he and the rest of the staff including Lou, the Business Manager, went the extra mile for us. Andrew, Lou and the rest of the Carter Chevrolet staff have ensured that we will not only highly recommend this dealership but will be coming back to Carter for years to come. More
I had a great experience shopping for my new vehicle at Carter Chevrolet. I worked with my sales consultant Andrew who was very friendly, knowledgeable, and easy to work with. I went in to the dealership Carter Chevrolet. I worked with my sales consultant Andrew who was very friendly, knowledgeable, and easy to work with. I went in to the dealership knowing exactly what I wanted for my new vehicle, and Andrew helped me to secure an Impala that matched my desired features (they had a vehicle arriving soon that was a perfect match). My new vehicle was ready for me to pickup within a few days, and the entire delivery process was very smooth. Andrew reviewed how to use all of the vehicle's features, helped me to pair my phone, save my radio presets, and established my OnStar account. The business manager Lou was also great - he helped to guide me through all of the paperwork, and the sales manager Paul was also very friendly and helpful. I would definitely recommend Carter Chevrolet to anyone looking for a new vehicle, and I especially recommend Andrew. Definitely a no-pressure, easy, and fun car purchasing experience! More
Wonderful experience. Was treated with respect and friendliness. both Mark and Lou worked very hard to help me purchase my car. I would highly recommend this dealership. When I'm in the market for a friendliness. both Mark and Lou worked very hard to help me purchase my car. I would highly recommend this dealership. When I'm in the market for a car again, I won't go anywhere else. I love my car! More