Vernon Chevrolet

I leased a 2014 Malibu today and everyone involved was very courteous and professional. Ron Sloan did a superb job in walking me through the paperwork, explaining all the functions of the car and even too very courteous and professional. Ron Sloan did a superb job in walking me through the paperwork, explaining all the functions of the car and even took the time to help me set my favorite radio stations and pair up my phone for bluetooth. I was turning in another car and ending a previous lease which resulted in some additional paperwork which Ron promptly took care of. I am looking forward to enjoying my new car and would highly recommend Carter Chevrolet and the staff(especially Ron Sloan) for your next car purchase or lease. J. Benson Manchester, CT More

Best of the best Dealing with Mr. Fuska is always great. i We followed him from a Chevrolet dealership in Vernon and would follow him anywhere. As for Carter Chevrolet Dealing with Mr. Fuska is always great. i We followed him from a Chevrolet dealership in Vernon and would follow him anywhere. As for Carter Chevrolet, great facility, friendly sales/service personnel and a just a great place to do business. This is our 2nd vehicle purchased at Carter and it won't be our last. More

I had made my initial contacts by email. This was a great time saver. All my questions were answered before I had to place foot in the dealership to finalize the paperwork. All employees I worked with includ time saver. All my questions were answered before I had to place foot in the dealership to finalize the paperwork. All employees I worked with including the Salesman Larry Cloutier, were very polite and there were no hard sell antics. I got a very good price and a loan at 2% that took all of 10 minutes to apply for. This is my second experience with this Dealership and I would recommend them to everyone I know. BUY AMERICAN!!!! Francis Jordan More

I had taken my car to multiple service centers/mechanics for a battery issue, and to be fair, it turned out to be a rather complicated issue. All the other service centers failed to fix the issue, and I dec for a battery issue, and to be fair, it turned out to be a rather complicated issue. All the other service centers failed to fix the issue, and I decided to take it to Carter Chevrolet before I scrapped it to see if they could fix it. I'm glad I did, because Ray Maher took care of me. I left the car in for a week, was provided a rental car, and was promptly notified when the work was done. Unfortunately, the same day the car was initially returned to me, the battery immediately began to drain. I called the service center to notify them, and they told me that they would fix the problem at no extra cost. I can't explain the details as to what was done to my car because it's beyond my understanding, but 100s of hours and a lot of manpower went into my car that I wasn't charged for because the car was returned to me before the issue was resolved. Throughout the entire ordeal, Ray and the other employees at Carter Chevrolet were outstanding. From this point on, I will not take my business anywhere else. I am a Carter Chevrolet customer for life! More

Received a recall notice in the mail. Provided Ray Maher with the pertinent information.Told me to check back with him in several hours as he had some research to do. When I called back I was informed that with the pertinent information.Told me to check back with him in several hours as he had some research to do. When I called back I was informed that a loaner was set aside for me,and an appointment scheduled for later in the week. I have nothing but praise for Ray,Amanda,and Todd in the service department.Keep up the good work. Sincerely, Craig Cinquemani More

I took my 2010 Chevy in for service which included an oil change and finding a slow leak in a tire. All work was done excellently, very timely and my interaction with the whole service team of Ray, Amanda a change and finding a slow leak in a tire. All work was done excellently, very timely and my interaction with the whole service team of Ray, Amanda and Todd was very friendly and professional. More

I've always had positive experiences at Carter which is why I choose their service department to maintain my car even though I don't live near them. The staff is always friendly and they take the time t is why I choose their service department to maintain my car even though I don't live near them. The staff is always friendly and they take the time to explain repairs. Usualy I am there for oil changes and tire rotations but this visit was due to two service lights coming on. They got me in quickly and after they discovered what was wrong, they had a rental car brought over so I could go about my day. The original estimate was that the repairs would take four days. I was thrilled when Ray called me on the second day to tell me that my car was ready(awesome job Todd!) I now have my car back and it's running well. Another thing that I would like to mention about the service department at Carter is that they have never made me feel pressured into doing repairs. They have never come at me with a laundry list of things that need to be done. They do give me a friendly head's up when things are coming up (ie brakes at the next oil change) but I've never been intimidated. I can't say that for most places that I have used in the past. More

Ray went out of his way to make sure I was completely satisfied. He is awesome!! GM fixed my transmission under warranty and Ray did an amazing job locating the parts! Didn't take long and Ray even offe satisfied. He is awesome!! GM fixed my transmission under warranty and Ray did an amazing job locating the parts! Didn't take long and Ray even offered a free rental. Excellent experience. More

I entered Carter Chevrolet in the mindset that I wanted to buy a Honda Accord, but I kept an open mind. After spending ten or so minutes with Mark he planted a seed in my head to go with a Chevy. A few sho to buy a Honda Accord, but I kept an open mind. After spending ten or so minutes with Mark he planted a seed in my head to go with a Chevy. A few short days later I returned to Carter to purchase a 2009 Chevy Malibu from Mark, a very reasonable and genuinely caring individual. The warranty service that Carter Chevrolet, coupled with their amazing deals makes them an unbeatable service and I would gladly return for business any day. More

I have purchased four vehicles from Carter Chevrolet over the last ten years. I have always found them to be fair, straight forward, and honest in their dealings. There is never any pressure to purchase. the last ten years. I have always found them to be fair, straight forward, and honest in their dealings. There is never any pressure to purchase. They simply put forth their best deal and leave the purchase decision to the customer. I have found them to always back up their product with their service department. Carter's has always said what they will do and done what they said. You will never go wrong purchasing a vehicle from Carter's Chevrolet. Thank you, Chuck Holmes More