Vernon Chevrolet

Pleasing Staff Salesman David Mehr is an outgoing person and goes out of his way to make sure you are happy with your purchase, follows up by phone and just a plain Salesman David Mehr is an outgoing person and goes out of his way to make sure you are happy with your purchase, follows up by phone and just a plain nice guy. Joe the General Manager goes out of his way to make sure you are happy, which he proved to my wife and myself. Everyone at this dealership were very personable and sought to our needs when David was not available. Just a great family dealership that makes sure that when you leave you are happy. More

Thank you I would like to thank Todd for all the patience and help, he has given me in the last 6 months. I bought my 2010 Chevy Impala at a different dealershi I would like to thank Todd for all the patience and help, he has given me in the last 6 months. I bought my 2010 Chevy Impala at a different dealership and experienced several problems. Todd walked me thru all of them to make sure the car was right before I drove it out. Todd, thank you very much. Carole More

Excellent Serice with a Smile My scheduled service (oil change) was done smoothly and quickly. I had previously purchased my car from this dealership. I felt welcome and appreciat My scheduled service (oil change) was done smoothly and quickly. I had previously purchased my car from this dealership. I felt welcome and appreciated. I recommend this dealership More

Excellent & Superb Service On our recent visit for service we received excellent & superb service from Ray Maher. He went beyond the call of duty to be sure that our problem wi On our recent visit for service we received excellent & superb service from Ray Maher. He went beyond the call of duty to be sure that our problem with our car was taken care of & that we would receive as much help as possible to pay for it with GM's participation. We appreciate Ray's service & assistance very much. We have always received superb service from Ray as well as from Amanda & Todd. We highly recommend this service department to everyone. More

Happy Customer Jimmy came out and greeted me with a smile and said what's cooking not your typical how may I help you. I loved that. I then proceeded to ask some q Jimmy came out and greeted me with a smile and said what's cooking not your typical how may I help you. I loved that. I then proceeded to ask some questions on a used truck. Jimmy gladly went and got the keys and we went for a ride. He never once pressured me as a matter of fact it was like we were old friends. I ended up buying the truck and it was the best buying experience I ever had. Jimmy made it enjoyable. More

Best Car Buying Experience Ever! Really! Bob Fedus was by far the best salesperson my husband and I have ever dealt with. Bob made the whole car buying experience at Carter a fun and easy, c Bob Fedus was by far the best salesperson my husband and I have ever dealt with. Bob made the whole car buying experience at Carter a fun and easy, comfortable experience. We felt an immediate connection to Bob and loved his no pressure sales approach and lively personality, We arrived about 8pm and Bob and Bob Oles stayed for one hour after closing time to get to know us, allow us to drive several vehicles we were interested in, listen and answer all our questions. Sales negotiations were amazingly simple - no game-playing haggles thanks to the Bob and Bob team. We walked away feeling we lucked out with finding Carter Chevrolet and had made the right choice in buying our new truck! Bob introduced us to the service manager and parts department manager who were very friendly too. We picked up our truck on Friday (the next day) and Bob Fedus phoned us over the weekend to ask us if we had any questions. He even phoned us one week later to see how we liked it. No salesperson in our 40 years of car buying has ever done that or has made car buying such a trusting, easy experience. We'd recommend them in a heartbeat. More

Trust Are you kidding! This is the best dealership I have ever in over 50 years dealt with. From the Sales Manager Bob Oles, to the very knowledgeable Sale Are you kidding! This is the best dealership I have ever in over 50 years dealt with. From the Sales Manager Bob Oles, to the very knowledgeable Sales Rep Mark Cross, to the help I received from the parts department, and many of the other reps in your organization that helped me, I thank you All If you ever need a recommendation, I will give it to all of you Thank you very much Peter Ottone More

Great Used Car and New Experience Great Experience! Low Pressure, no hassles, very professional and treated like family. Sheri was my salesperson and listened to me. I will go back aga Great Experience! Low Pressure, no hassles, very professional and treated like family. Sheri was my salesperson and listened to me. I will go back again! More

Changed my view We dealt with Sheri Thompson, and she was absolutely, by far the best car salesperson we have ever experienced! Not kidding. I walked in with my "Game We dealt with Sheri Thompson, and she was absolutely, by far the best car salesperson we have ever experienced! Not kidding. I walked in with my "Gameface" on so to speak, ready to not give in to salesperson tactics... Sheri was Excellent. She was not pushy in any way whatsoever, and actually made car buying a pleasant experience. I can't even believe I'm saying this, but it is true. I would and will highly recommend any of my friends or family to go to Carter Chevrolet for sure. Rob & Michelle. More

Doing the right think I brought my 2011 Equinox to Carter for a fairly serious problem. I did not make an appointment, I just showed up on a Friday afternoon with a car ne I brought my 2011 Equinox to Carter for a fairly serious problem. I did not make an appointment, I just showed up on a Friday afternoon with a car needing fixing. The timing chain had stretched, a known problem with that model. The service desk was very polite, worked on the car, and returned it the following week in fully working order. Warranty paid 100%. I know broken cars are not what anyone wants. GM and Carter did the right thing and stood up tall. Bravo! More