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Vernon Chevrolet
Vernon, CT
660 Reviews
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Showing 660 reviews
February 04, 2016
Great place They make you feel like family. The people are great and make you feel comfortable. Ray made me smile and made my day better. Alex was just coming in They make you feel like family. The people are great and make you feel comfortable. Ray made me smile and made my day better. Alex was just coming in and he stopped by and sat and talked to me for a bit and asked me about the car. My next Chevrolet Alex will definitely be my sales person. More
by Yvette's Cruze
Employees Worked With
Ray Maher, Alex Giosa
January 29, 2016
Warranty Repairs I bought my 2011 GMC Terrain from Manchester Honda, have had on-going problems since the day I bought it. One cold morning I started it and came out t I bought my 2011 GMC Terrain from Manchester Honda, have had on-going problems since the day I bought it. One cold morning I started it and came out to find the cab full of smoke. Brought to Carter Chevy because I still had Powertrain warranty. They were very knowledgeable and helpful. I really liked talking to Amanda on the phone, being a woman myself it was nice to speak to another woman who could explain to me what was going on, she knows her stuff! They set me up with a rental from Enterprise down the road as well. Overall had excellent customer service from them!!!! More
by Samantha90
Employees Worked With
Amanda Smith
January 05, 2016
Quick response to a service repair Recently I brought my 2008 Chevy Silverado to Carter which is where I purchased the truck used. The service repair was originally not to my satisfact Recently I brought my 2008 Chevy Silverado to Carter which is where I purchased the truck used. The service repair was originally not to my satisfaction, however the Service & Parts Manager corrected the situation quickly and provided me with a vehicle while my truck was being worked on. The Service Manager personally took my vehicle for a test drive to make sure I would be satisfied with the service. This dealership has always treated me with respect and has been great about correcting an issue to my satisfaction. When I'm in the market for another truck this will be where I'll go. Thank you to the Service Manager for his professionalism, it's a pleasure working with him. More
by BlueSilverado
Employees Worked With
Rick Skovich
December 17, 2015
Emergency tire fix I noticed my warning light for low tire pressure came on while I was in Manchester. I live in Farmington, CT so I use a dealership closer to my home. I noticed my warning light for low tire pressure came on while I was in Manchester. I live in Farmington, CT so I use a dealership closer to my home. But I needed to get this fixed in order to drive home safely so I stopped in at Carter Chevrolet to see if they could fix it for me. They did not hesitate to take my car in and evaluate the situation. I had a nail in my tire and they were able to readily fix it, even though I am not one of their usual customers. Everyone was so friendly and helpful. I would highly recommend this dealership to anyone in the area. More
by Barbara
Employees Worked With
Ray Maher
December 17, 2015
2012 Silverado purchase I recently purchased a 2012 Silverado certified pre-owned pickup from this dealership. The whole experience was great. Each employee that I met went o I recently purchased a 2012 Silverado certified pre-owned pickup from this dealership. The whole experience was great. Each employee that I met went out of their way to make me happy. More
by Mike H
Employees Worked With
David Mehr, Jonathan Buttero, Craig Christensen
December 08, 2015
Repair of a hose leak Took my car right away, diagnosed under warranty and repaired the car and even sent a car to get me to pick up the car. Took my car right away, diagnosed under warranty and repaired the car and even sent a car to get me to pick up the car. More
by Sue C
Employees Worked With
Amanda Smith
December 06, 2015
Wonderful car buying experience Following a very frustrating experience at a local Subaru dealership, I was not looking forward to a possible repeat experience at Carter Chevrolet. I Following a very frustrating experience at a local Subaru dealership, I was not looking forward to a possible repeat experience at Carter Chevrolet. I needn't have worried because our dealings with Carter Chevrolet were nothing short of amazing. My first clue that this might be the case was the fact that the used car we were interested in was priced right at Kelly Blue Book's fair market price. Additionally, as part of the purchase price, four new tires, new brakes, and a new battery were included. Furthermore, there was some tree sap damage on the hood that could not be removed, so Carter Chevrolet offered to repaint the hood, again at the same purchase price. And all of this took place in well under an hour. I walked away thinking that if every car dealership treated their customers the way Carter Chevrolet treated me, then the bad reputation that car dealerships in general have would disappear. More
by Dave
Employees Worked With
Paul Koldras, Sara Lucas, Bob Fedus
December 06, 2015
"Carter Chevrolet takes the stress out of Car buying" Making major purchases, such as a new home, new car, can leave you "pretty stressed out"; after online searching, then one has to still take the tim Making major purchases, such as a new home, new car, can leave you "pretty stressed out"; after online searching, then one has to still take the time to personally look for just the right one! Well, here at Carter Chevrolet, they certainly made my car buying experience "Stress Free". From the moment I contacted Carter over the phone, it set the tone for an excellent car buying experience. Talking with Michael, before ever coming through the door, made me feel as though he understood what I needed and wanted, Appointments were easily made for me..a (weekend was not an issue with Carter). Once we arrived at the Carter show room; my wife and I were both, greeted & acknowledged. Paul Koldras - (Manager), was kind enough to take the time to give both my wife and I a Test drive. Paul was very knowledgeable of the Chevy Colorado, and took the time and patience to answer (any) questions. Bob Fedus was outstanding as a sales person; he too took time with us, and made car buying "Stress free". Both Paul and Bob took the time to help me locate MY DREAM CHEVY Colorado 2016!! With much gratitude, John D. Rosado More
by jdrosado
Employees Worked With
Paul Koldras, Bob Fedus
December 04, 2015
Always Great Service at Carter Just had my 2015 Buick Regal serviced at Carter Chevrolet in Manchester. That's right - even though it's a Buick I have it serviced at Carter because Just had my 2015 Buick Regal serviced at Carter Chevrolet in Manchester. That's right - even though it's a Buick I have it serviced at Carter because they are far and away the best GM dealership in our area for service. Ray and Amanda are terrific - you can't do better. More
by Harry B
Employees Worked With
Ray Maher
December 03, 2015
Prompt courteous service Ray and Amanda provide excellent customer care when my cars need service. I have purchased about 5 cars there and the service department has been exc Ray and Amanda provide excellent customer care when my cars need service. I have purchased about 5 cars there and the service department has been excellent with taking care of all of them. More
by ItsJustMe
Employees Worked With
Ray Maher, Amanda Smith
