
Vernon Chevrolet
Vernon, CT

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very happy with this dealership I saw a car I was interested in on line a 2007 Chevy impala and called to see if I was still available , I spoke to Sara and she was very helpful , t I saw a car I was interested in on line a 2007 Chevy impala and called to see if I was still available , I spoke to Sara and she was very helpful , telling mew about the car. Then I went into the show room and spoke to Miguel Rios about he was very polite and informative abut the car I was interested in and we took a test drive . Came back and I was very pleased with the car so I purchased the car in checking the car out for me the Tec found a leak in the intake manifold and the dealership had it fixed before the car was delivered. All of the people I came in contact with at this dealership were very helpful and kind to me. starting with salesman Miguel Rios ,Sara Lucas on phone about car, Mackey Harris sales manager Katherine Kelly finance. All were very kind and made the deal easy and timely Dean Clarke More
Awesome Experience- Wonderful Staff I had a wonderful first car purchase experience at Carter Chevrolet. Mark, Mackey, Katherine and Paul were all amazing people who made me comfortable I had a wonderful first car purchase experience at Carter Chevrolet. Mark, Mackey, Katherine and Paul were all amazing people who made me comfortable and shared my excitement about the purchase. The process was effective, quick, and easy. I will highly recommend this location to everyone I know and will forever buy and service with Carter. Thank you guys! More
Service for volt recall Everything taken care of promptly. Got a loaner to go to work. Unintrusive, effective and courteous. Car was even car-washed. No issues whatsoever. Ha Everything taken care of promptly. Got a loaner to go to work. Unintrusive, effective and courteous. Car was even car-washed. No issues whatsoever. Happy with my Volt! More
Relaxing comfortable they made me feel like family All the people I dealt with very very friendly and very knowledgeable courteous and I will recommend it to anybody looking for a car and they had the All the people I dealt with very very friendly and very knowledgeable courteous and I will recommend it to anybody looking for a car and they had the product I was looking for and more and I like the fact that it was a no pressure situation if I had a question I asked and they were all very knowledgeable great place to buy a car like being home with your family I felt very comfortable there and definitely will go back More
Purchase of new car Very welcoming personnel upon arrival at the dealership. Sales person was well informed about the vehicle we were interested in. We did not feel pre Very welcoming personnel upon arrival at the dealership. Sales person was well informed about the vehicle we were interested in. We did not feel pressured into purchase and were given unbiased consumer reports on vehicles we had looked at. Both the sales person and the General Manager were eager to find the right vehicle and right price for us. More
The work was completed in less time than I was told When I came in this time to get the work done (previously they did not have the parts in stock on a recall notice), it was done in less time than what When I came in this time to get the work done (previously they did not have the parts in stock on a recall notice), it was done in less time than what I was told to expect. The staff I interacted with were all nice and professional. More
Outstanding customer service Genuine concern for me and my vehicle, always willing to go the distance to resolve any and all issues. I have purchased 4 vehicles over the years, fr Genuine concern for me and my vehicle, always willing to go the distance to resolve any and all issues. I have purchased 4 vehicles over the years, from Carter Chevrolet and never a disappointing moment. More
2003 Silverado body work Carter Chevrolet did the left front fender and bumper on my 2003 Silverado, work appears to be very good and repairs were done in a very timely manner Carter Chevrolet did the left front fender and bumper on my 2003 Silverado, work appears to be very good and repairs were done in a very timely manner. More
A very positive experience This was my 2nd purchase at Carter Chevrolet and I wasn't disappointed. I was greeted by a friendly sales manager and quickly introduced to my sales This was my 2nd purchase at Carter Chevrolet and I wasn't disappointed. I was greeted by a friendly sales manager and quickly introduced to my sales person, Brenda Veradi. Brenda was very friendly and courteous and demonstrated a strong knowledge of the Chevy vehicles. Katherine Kelly was very friendly and courteous, and helpful with the financing. More
Carter Chevrolet makes it easy! Thank you Bob, for the great experience at Carter Chevrolet. For a first time Chevrolet buyer I wasn't quite sure what to expect... you made us feel Thank you Bob, for the great experience at Carter Chevrolet. For a first time Chevrolet buyer I wasn't quite sure what to expect... you made us feel comfortable, the knowledge and expertise was a huge help and made our decision easier to make in the end. I LOVE MY TAHOE! More