Vernon Chevrolet

I went in for an oil change filter and an air filter yesterday. I thought I was done climbing under vehicles. and changing my own oil. BUT for $213.99 for an oil change and filter. I'll do it myself. I yesterday. I thought I was done climbing under vehicles. and changing my own oil. BUT for $213.99 for an oil change and filter. I'll do it myself. I WON'T BE BACK EVER!! More

The absolute worst mechanical service on the planet, couldn't even change plugs and wires correctly, what a bunch of clowns, stay far away from Vernon Chevrolet, they are the most dishonest, unprofessio couldn't even change plugs and wires correctly, what a bunch of clowns, stay far away from Vernon Chevrolet, they are the most dishonest, unprofessional, untrained staff on the planet. They will overcharge for incompetent, shorty services, never will I utilize this dealership or refer them to anyone. I will encourage anyone thinking of having work done here to look elsewhere More

Carlos in sales is great! Competive pricing and beneficial certified preowned program made the decision easy. Competive pricing and beneficial certified preowned program made the decision easy. More

I got a 2016 corvette. It started running like crap on the way home. 60.000 dollar car running like crap on the way home. I stayed up all night reading about all the issues with GM vehicles. Motor and tra the way home. 60.000 dollar car running like crap on the way home. I stayed up all night reading about all the issues with GM vehicles. Motor and transmission failures. I called first thing in the morning asking to return the corvette and get my money and trade back. NO DEAL! They did let me have it serviced at a dealer closer to me but it's a 50/50 chance it will still fail after a triple transmission fluid flush. I'm sick over it. I can sell it but stand to loose thousands. They don't return calls, and make it very obvious that they don't care. Google search issues with GM transmission/ motors and Torque converters. Thousands of issues. Horrible devastating transaction don't buy here. They truly don't care. More

Visit any other Chevy Dealer in Connecticut before you consider Vernon Chevrolet - terrible purchase experience After test driving a used vehicle, we decided to buy it and gave the dealer a $5000 down consider Vernon Chevrolet - terrible purchase experience After test driving a used vehicle, we decided to buy it and gave the dealer a $5000 down payment, far above the $1000 to hold it. They gave us an appointment to return to complete the paperwork. We arrived at the appointment to find out that the vehicle had already been sold to another customer. More

Don't ever buy a vehicle here, they are the worst dealer I've EVER been to. They sold me a lemon, then I returned it and they sold me another one . They totally ripped me off, then they put my returned truc I've EVER been to. They sold me a lemon, then I returned it and they sold me another one . They totally ripped me off, then they put my returned truck back on the lot !!!! Car buying is supposed to be great, but not here!! Dave was ok in sales , but the rest terrible. More

worst dealership ever encountered. Will not honor the warranty, refuses to buy back truck. DID NOT REVEAL the truck was in an acciedent prior to selling to us, Do not go here, ever, The sales person, who warranty, refuses to buy back truck. DID NOT REVEAL the truck was in an acciedent prior to selling to us, Do not go here, ever, The sales person, who lied about the service records has now been promoted, the honest former xxx manager and manager have both quit since this has happened. More

We are now on our 9th (yes you read that right) loaner vehicle and discovered that our truck had an accident on a carfax not provided to us, Our truck brakes heat up to 220 degrees which was measured by vehicle and discovered that our truck had an accident on a carfax not provided to us, Our truck brakes heat up to 220 degrees which was measured by another certified dealer. Buyers please be aware that Carter has changed and two people helping us have quit. Stay tuned as our last request was to simply buy back our truck and replace it. Manager Paul Vargas refused to do so and we are pursuing legal action. We have also reached out to Jen Couture CEO with no result as of yet. More

THE WORST incompentant liars I ever met. my 2016 truck has had 7 brake jobs in 60 days and still is not fixed, thay have had the truck longer than i have, Dist manager screaming at me on the phone tellin has had 7 brake jobs in 60 days and still is not fixed, thay have had the truck longer than i have, Dist manager screaming at me on the phone telling me I can t speak. SCREAMING. absolutely a disgraceful operation. Forced us to take back an unrepaired truck with faulty brakes, threatened us with pure hostility as if we did something wrong More

All around excellent. Everyone was polite and helpful from the front desk to the salesman and the financial Dept, Miguel went above and boyond, that guy knows what he's doing. I will be coming back next from the front desk to the salesman and the financial Dept, Miguel went above and boyond, that guy knows what he's doing. I will be coming back next time around. More