Vernon Auto Group

Hands down the best buying experience on my new truck I have ever had. I can't say enough about Steve Ybarra and Kay Lynn Rodriguez. Vernon Auto Group was worth the 600 miles from NM. They just got mine have ever had. I can't say enough about Steve Ybarra and Kay Lynn Rodriguez. Vernon Auto Group was worth the 600 miles from NM. They just got mine as well as all my familys business from now on. Everything was super professional from the first phone call. Thanks Vernon Auto. More

I would recommend this dealership. They treated me and my husbands with respect and listened to our demands. We got exactly what we needed and wanted. husbands with respect and listened to our demands. We got exactly what we needed and wanted. More

I drove over 100 miles for a great deal and was well worth it. Only vehicle in area for that prices. Would go back again with no reservations. worth it. Only vehicle in area for that prices. Would go back again with no reservations. More

I originally delt with Ashley Hernandez, she was great, very informative and passed me along to Derek Wilson for my deal. Derek was always available, and always immediately returned my emails, and phone very informative and passed me along to Derek Wilson for my deal. Derek was always available, and always immediately returned my emails, and phone calls. It was a pleasure dealing with him. I purchased my new truck online through Derek and when I picked up my truck everthing was in order and the truck was in excellant condition. I have already and will continue to recommend Vernon Auto Group and Derek Wilson to my friends and customers. More

The second I walked into the door, I was greated with a handshake. Not just a lazy, do it because i have to shake, but a good, business handshake. That made me feel as if these guys werent just trying to g handshake. Not just a lazy, do it because i have to shake, but a good, business handshake. That made me feel as if these guys werent just trying to get me in a truck, they wanted me in the truck I was looking for. A great feeling when going into buying a vehicle. More

I am good with the deal i made on my new Dodge ram. The thing that i thought was a little hard to understand was the Internet price for my vehichle was different than what the price turned out to be. Robbi thing that i thought was a little hard to understand was the Internet price for my vehichle was different than what the price turned out to be. Robbie explained that the internet price was a trade in allowance but i never seen that. Another request i had was to change out the tires on my truck but the service department told Robbie that would require tire infalation monitors to be changed and would be alot of trouble to do so. These are the things i didnot feel comfortable about, i did tell Robbie that the tire change out was not a big deal but i do think that it could have been done maybe the service dept was to busy i dont know. I am really enjoying my new truck and plan on driving it for a long time. One of the main reasons i came to Vernon Auto Group was the lifetime warranty which gives alot of peace of mind i just hope that the warranty is not like the internet price and there is something i missed. Thanks David Dorrell More

Sent message to Dealership at 11 P.M. on a Friday night and had a responce by 830 A.M. Saturday from Steve with qoutes worked up on not only one but two trucks I was looking at. He contacted me by phone la and had a responce by 830 A.M. Saturday from Steve with qoutes worked up on not only one but two trucks I was looking at. He contacted me by phone later that day to review but wasn't pushy like salesmen can be. Told him I lived in south Louisiana and it would be a long trip but with the price and service it was worth it. More

Our salesman was very "low pressure." He allowed us to look around and ask questions when needed. He also allowed us to compare two comparable vehicles via test drive. No hovering over us. allowed us to look around and ask questions when needed. He also allowed us to compare two comparable vehicles via test drive. No hovering over us. The "as-is" van we purchased was missing both second row headrests. Because of the safety concern, our salesman immediately and happily volunteered to order replacements and have them shipped to us. The headrests arrived within a week, and they fit exactly as promised. The sales manager was able to work with us on our trade-in to get the final vehicle price right where we needed it to be. I will say that at the time of our shopping the dealership was going through an acquisition of another dealer, so arriving from out-of-town using google directions took us to their new vehicle lot which is JAM-PACKED with cars and trucks - very intimidating for a used car buyer. However, the lot we were taken to by the salesman was much easier to get around in. Overall, very satisfied with the buying experience! Note: Not impressed with the new en vogue "no haggle pricing" that most dealers are going with. This is reason for the "4" rating on price. More

A friend suggested that before I made a purchase of a different vehicle I should check with Victor Overby at the Dodge/Ford/Jeep dealership in Vernon. We wanted to compare a Jeep Grand Cherokee, Ford Ed different vehicle I should check with Victor Overby at the Dodge/Ford/Jeep dealership in Vernon. We wanted to compare a Jeep Grand Cherokee, Ford Edge & Explorer, and check on the availability of a 3/4 ton Dodge diesel(previously had owned a 2000 Dodge diesel)with 2 wheel drive. There was not a Grand Cherokee or 2 wheel drive 3/4 ton diesel in stock, and we felt we would not be satisfied with the Edge & Explorer as a replacement for our Expedition. Victor was very patient with us as we tried to determine which vehicle we would like to purchase. As it turned out, a Dodge Ram 1500 Longhorn Crew Cab 4x4 was selected and purchased. We used up most of Victor's afternoon but I never felt hurried or pushed and all my questions were answered to my satisfaction. More

We drove 3 hours to look at and buy a vehicale. Buying a vehicale from Vernon auto gruop was very good. The people were friendly. They were not pushy in trying to sell me something. We bought a 2008 chevy a vehicale from Vernon auto gruop was very good. The people were friendly. They were not pushy in trying to sell me something. We bought a 2008 chevy avalanche. It was just what we wanted. I'll buy from them again if they have what I'm looking for. Eric Morrow More