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Vernon Auto Group
Vernon, TX
5,472 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,472 reviews
December 18, 2011
BEWARE of this dealership!!! This was one of the most disturbing events of my entire life. If I could ever rewind time, this would be it. Mike Sanchez and the entire dealership were extremely unprofessio disturbing events of my entire life. If I could ever rewind time, this would be it. Mike Sanchez and the entire dealership were extremely unprofessional. We drove 400 miles ready to purchase a vehicle from this dealership. They didn't have the decency to clean the car...the interior was covered in dog hair, spilled coffee everywhere, sticky steering wheel, etc...it was disgusting. Also, Mr. Sanchez didn't have the decency to spit out his wad of tobacco. I guess he thought spitting his tobacco/mucous on the ground every 15 seconds (right beside my wife) would help him close a deal. DISGUSTING! They also play very childish games to try and get you to purchase a car. I've never experienced anything this horrible from a car dealership in my life. I didn't know car salesmen could be this bad. Very bad customer service. STAY AWAY! More
by caren1971
Employees Worked With
Mike Sanchez
Helpful September 22, 2011
Importing a truck to Canada is an adventure that required fulfilling export "red tape" that can be confusing and daunting to say the least. I took a chance and purchased a truck via the internet with Vernon fulfilling export "red tape" that can be confusing and daunting to say the least. I took a chance and purchased a truck via the internet with Vernon Forde Dodge. I can only say that my experinece was very positive and they were very accomodating at every task. All my necessary paperwork was quickly processed, my truck was delivered to me at the airport AND most impotantly, the truck was as much (and more) than i hoped for in quality and condition. Bravo! i i certainly will not hesitate to deal with them again. Regards John Kozlowski Lorette, Manitoba, Canada More
by jkozlowski
