Vernon Auto Group
Vernon, TX
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,515 reviews
Bought vehicle online, sight unseen, and it was delivered just as described. Excellent customer service throughout from the Vernon team and would highly recommend. The only thing I would do different next just as described. Excellent customer service throughout from the Vernon team and would highly recommend. The only thing I would do different next time is hire a different delivery company (do not use Earth Auto Shippers). More
The wife and I decided to upgrade our 2009 Avalanche, seached the net and chose 3 to check into that met our criteria.We live in Southeat New Mexico and found 1 in Houston(600+ mles), 1 in Texarkana(anot seached the net and chose 3 to check into that met our criteria.We live in Southeat New Mexico and found 1 in Houston(600+ mles), 1 in Texarkana(another 600 miles) and 1 at the Vernon Auto Group(360 miles). Doing business over the phone long distance can be a challenge, but not with personel like Lacy, Dieter, Chris, and Kay Lynn!!! Lacy had in my email inbox 2 "DETAILED QUOTES" of the 2 Vernon vehicles we liked because I asked for a breakdown, taxes, licencing etc. The Houston dealership couldn't be bothered and in the process lost a previous customer. That was monday morning, Chris then worked out some rough edges, Dieter took care of everything else and Kay Lynn wrapped up the paperwork. Leave New Mexico 11 am arrive Vernon 530 pm, sign seal and close on our beautiful 2013 Avalanche, and head home to New Mexico less than 2 hours later. More
We had an exceptional experience with Vernon Auto Group, would will definetly by from them again!! Our new Ford is wonderful!! Our salesman was very helpful and they made us feel like we dealt with them fo would will definetly by from them again!! Our new Ford is wonderful!! Our salesman was very helpful and they made us feel like we dealt with them for years. More
it has been a LONG time since I had anything good to say about a car buying experience. Vernon Ford and thier salesperson, Jr Cavillio made the entire transaction pleasant. I drove from Denver Colorado to about a car buying experience. Vernon Ford and thier salesperson, Jr Cavillio made the entire transaction pleasant. I drove from Denver Colorado to Vernon Texas to finalize the deal and could not have been more pleased. I tried to find local dealers that would match the Vernon Ford Offer, and they all turned me away and said if i can get the truck for that price, then i should run, not walk. I would recommend Vernon Ford and Jr Cavillio to friends, family and strangers. More
Highly recommend both the dealership and JR. Exceptional experience and hassle free. We flew in from Florida and rented a car to come and pick up our 2012 long horn. Worked out perfectly. experience and hassle free. We flew in from Florida and rented a car to come and pick up our 2012 long horn. Worked out perfectly. More
Steve was very helpful explained all and gave me an I.O.U. for key 10 months later I came in without the I.O.U. Steve got it done. I will definateley be back for my NEW 3500 DRW LONESTAR LARIAMY I.O.U. for key 10 months later I came in without the I.O.U. Steve got it done. I will definateley be back for my NEW 3500 DRW LONESTAR LARIAMY More
I went to James Dillard who has sold me my last 9 new vehicles, He didn't have a vehicle in the Ford or Chrysler products that my wife wanted. James hooked me up with Terry Rutherford at the GMC dealer. vehicles, He didn't have a vehicle in the Ford or Chrysler products that my wife wanted. James hooked me up with Terry Rutherford at the GMC dealer. They were able to find me an enclave that had all the things that my granddaughter wanted on the car. Then James, Terry, Chris, and Matt all got together to make the price good. I apreciate the personal service all of these people gave me and my wife. We had priced one in Llano tx and also in Marble Fall, Tx and the Vernon team was able to beat their price. More
asked ralf to call me 5 or more times he never called. This was on a rebate i never got. no inspection sticker on my truck got stoped by DPS in south texas. called about that no one call me back. This wa This was on a rebate i never got. no inspection sticker on my truck got stoped by DPS in south texas. called about that no one call me back. This was on 2012 king ranch. i tell anyone looking for a new truck your dealership SUCKS! More
I bought my 2012 Jeep Grand Cherokee from Vernon Auto in Vernon Texas in May of this year. I had a very specific list of options I wanted and Vernon had one that I wanted. Being pretty car savvy I had alot Vernon Texas in May of this year. I had a very specific list of options I wanted and Vernon had one that I wanted. Being pretty car savvy I had alot of questions so via email I contacted JR Cavillo at Vernon and we started corresponding by email. We swapped at least 100 emails and also conversed on the phone a few times. When I was convinced that JR and Vernon was a place I wanted to do business I went to the dealership to seal a deal. I was greeted at the door and asked who I had come to see and then taken to meet JR. He took the wife and I to see the Grand Cherokee and explained all the features and options very well. We took the Jeep for a drive and were sold. We went back to the dealership and settled on price and since I had already submitted a credit report we were taken to the finance department where we met Ashley Hernandez. She was very well versed on the finance end of things and took care of us both with professionalism and courtesy. In closing, I would highly recommend Vernon Auto Group and I have already done so to some of my friends that are looking to purchase. More
I am very happy with my buying experience. It was very quick and hassle free. The sales personnel were very friendly. This is my second vehicle i have bought through Vernon Auto Group. I love my Truck quick and hassle free. The sales personnel were very friendly. This is my second vehicle i have bought through Vernon Auto Group. I love my Truck and the price was pretty much unbeatable. I will absolutely be buying my next vehicle from Here. With the life time power train warranty on most their used vehicles and competitive pricing, it would be crazy to go anywhere else. More