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Vernon Auto Group
Vernon, TX
5,511 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,511 reviews
June 17, 2013
Over all great experience in purchasing my vehicle at Vernon auto group. Salesman Fermin was able to assist me with all the questions and made this transaction easier. Will recomend to friends and fa Vernon auto group. Salesman Fermin was able to assist me with all the questions and made this transaction easier. Will recomend to friends and family. More
by Leatherneck888
June 17, 2013
Everything was great at Vernon auto group. Steve was helpful and friendly. The only thing I would change is they could have come off price a little more. I looked at there mark up on my pickup I traded helpful and friendly. The only thing I would change is they could have come off price a little more. I looked at there mark up on my pickup I traded with, and I have gotten some better deals. That being said the deal I got was not bad just a little more than I've gotten before. The price they gave me on my trade in was right on for blue book values, and I appreciate that. I will probably return to Vernon auto group in the future to look for a vehicle. The only thing they missed was a chip in the window but again not a big deal. Daniel Hawthorne More
by Daniel100
Employees Worked With
June 16, 2013
Great experience. The only dealership that called back to check up. The no haggling feature combined with the great price makes it a lot easier to buy. to check up. The no haggling feature combined with the great price makes it a lot easier to buy. More
by williamdoonan
Employees Worked With
June 14, 2013
I have owned the new truck for a week, and I could not be happier with the vehicle nor the purchase at Vernon Auto Group. I heartily recommend them to anyone looking for a new vehicle. happier with the vehicle nor the purchase at Vernon Auto Group. I heartily recommend them to anyone looking for a new vehicle. More
by javan114
June 13, 2013
We have purchased 5 different vehicles from Vernon for dodge, we have been please with every one of them except this one. The air conditioner did not work the next day. We tried to contact but with no ans dodge, we have been please with every one of them except this one. The air conditioner did not work the next day. We tried to contact but with no answer the sales man never did contact my wife back. She is very angry about the situation and something should be looked at to make sure this does not happen again. The vehicle will have to be fixed by myself and it will cost me more money after I have already paid a good amount for the vehicle. If the inspections that supposedly take place on the vehicles this prob would not be there. I am going to have to have the air conditioner recharged at my own expense. In the future I will seek a vehicle else ware unless this prob is handled with the upmost importance and the prob is fixed not at my expense! I have 4 children that will be driving soon and will be in the market for more vehicles but I would guess due to the no response Vernon ford dodge has fell below standards and I will have to seek other vehicles from different dealerships. It is sad that the truth up front moto has died with time, and this dealership will suffer 1 customer at a time, until its demise in bankruptcy. Thanks for your time TOMMY WHITLOW/ WHITLOW CONSULTING LLC More
by madatyou
June 13, 2013
My visit to Vernon Ford Group was one of the best experiences I have had buying a new truck. Dane was very responsive and was a pleasure to work with. If I were to change any thing it would be the sh experiences I have had buying a new truck. Dane was very responsive and was a pleasure to work with. If I were to change any thing it would be the shop I had low tire pressure before leaving and the washed fluid was empty. But overall a good experience. More
by fiberman
June 12, 2013
My experience with Vernon Auto Group was great! Deiter Brannon with both Raloh Artega and Chris Dunson did everything possible to help me get the car I wanted. I now am a proud owner of a 2013 Cruise Eco Brannon with both Raloh Artega and Chris Dunson did everything possible to help me get the car I wanted. I now am a proud owner of a 2013 Cruise Eco and couldn't be happier thank you guys for taking the time to help me out! More
by Jagger25
Employees Worked With
June 11, 2013
The customer service I received at the dealership was amazing. Deiter was very informative and called me every time he found out some new information about my car and the financing process. Getting a new amazing. Deiter was very informative and called me every time he found out some new information about my car and the financing process. Getting a new car is always exciting and I'm really glad I chose to do my business at Vernon Auto Group. I will definitely tell my friends and family about the wonderful service I received when they go to look for a new car. More
by agraf
Employees Worked With
June 11, 2013
We drove 400 miles to do business with this dealership, and it was worth it--Vernon had the vehicle we wanted, and worked with our credit union to finance the deal. The warranty and availability were the and it was worth it--Vernon had the vehicle we wanted, and worked with our credit union to finance the deal. The warranty and availability were the primary reasons we worked with Vernon. More
by bcdr7
June 11, 2013
Customer service was great!! My family has done business at this dealership for years, everyone is always very helpful. Being a first time car buyer myself I was very nervous, Deiter and Chris was very pati at this dealership for years, everyone is always very helpful. Being a first time car buyer myself I was very nervous, Deiter and Chris was very patient and informative throughout the whole process. Love my new 2013 Malibu, thanks for all of the help! More
by mhaynes0261
