Vernon Auto Group

I needed 2 trucks in a hurry. They were able to get them ready and help me find an upfiitter with VERY short notice. Pricing was clear cut, trucks were spot on to what I was looking for, and there were no s ready and help me find an upfiitter with VERY short notice. Pricing was clear cut, trucks were spot on to what I was looking for, and there were no surprises when dealing with Junior! More

Steve was an excellent sales person, the vehicle we liked had the keys left in it overnight and could not be found neither could the spare. Steve searched relentlessly all awhile reassuring us that we were a had the keys left in it overnight and could not be found neither could the spare. Steve searched relentlessly all awhile reassuring us that we were a priorority. He located the keys only to find out that the vehicle had a dead battery and was low on fuel, even though this was getting frustrating Steve's professionalism made it tolerable. Steve jumped the battery and got us some gas making sure we could drive this vehicle. Steve was concerned so he had the battery replaced, it would have been easy for us to leave due to the mounting problems but even though we weren't his only customers, Steve made sure to accommodate us fully and ultimately lead to us purchasing the vehicle. The sales experience was great, the service department on the other hand was less. We had the financing and paperwork completed in less than two hours. The vehicle sat in the back waiting to get detailed for over three hrs consuming most of our day. Steve kept inquiring on the hold up and eventually got the process expedited. Like I said the sales staff was outstanding but I would not recommend the service department. More

I spent more than two weeks looking for my dream car (a Mustang GT) and after narrowing it down to two specific cars, I decided to make the call and get some more information! Alright, let just make this s Mustang GT) and after narrowing it down to two specific cars, I decided to make the call and get some more information! Alright, let just make this short and simple. The other sales rep at the other dealership didn't seem like one. He was all short talk! I couldn't believe it. It got to the point to were I called three times just to get a hold of some one and get some further details about the vehicle... even then, all I got were yes and no responses! That's when I decided to give up on them and make the call to Vernon Auto Group. This was my first vehicle purchase but they made it a very easy choice for me! Thank you Steve Ybarra and everyone at the dealership! You guys were so professional and very helpful. They made my 5hr drive well worth it! I would DEFINITELY recommend Vernon Auto Group! More

Great experience all the way around from start to finish. From beginning inquiries by email, phone calls, then to the final purchase everyone was as helpful as they could possibly be with the whole process. From beginning inquiries by email, phone calls, then to the final purchase everyone was as helpful as they could possibly be with the whole process. More

I traveled from OKC to this dealership and it was certainly worth the effort. I really liked the haggle free prices (even though I still tried to negotiate) and transparency of the dealership. The certainly worth the effort. I really liked the haggle free prices (even though I still tried to negotiate) and transparency of the dealership. The process was simple and Steve Ybarra removed any potential stress. I would recommend this business to my friends and even my own father. The lifetime power-train warranty pretty much just made this dealership too good to be true. More

I recently took the opportunity to visit Vernon Ford Auto Group to check their used vehicle lot. There I met Steve Ybarra who was most helpful and courteous. I found a vehicle suitable to my needs and agre Group to check their used vehicle lot. There I met Steve Ybarra who was most helpful and courteous. I found a vehicle suitable to my needs and agreed a trade for my old vehicle on the spot, without sales pressure or hassle. The whole transaction was completed in just two visits in a smooth and professional manner. My thanks to Steve for making this a pleasant and easy experience for which he deserves the highest marks. Trevor Pearson More

I was initially very skeptical about such a big purchase on-line. I worked with Deiter on buying a used truck. I had 3 trucks I was interested in and he got me additional information on each. I decided on-line. I worked with Deiter on buying a used truck. I had 3 trucks I was interested in and he got me additional information on each. I decided to go ahead with the purchase and the process was very easy. The truck I bought was as advertised and was ready when I got to the dealership. I bought from this dealer because: 1. I got great help with NO PRESSURE from the salesman! 2. Their prices beat the heck out of anything you can find in Amarillo, TX. Amarillo dealers think they have a captive audience when it comes to cars, trucks, and motorcycles. 3. The used truck I bought comes with a lifetime power train warranty. 4. The dealer had very favorable on-line reviews. I've already recommended them to at least 3 co-workers that are looking for vehicles. More

I saw Cadillac CTS 2006 on EBay, addivatised by Vernon Auto Grup TX, and I was interested to purchase the car, I bid but didn't win, then I got a call from one of their sales lady by name Cody Miilner and Auto Grup TX, and I was interested to purchase the car, I bid but didn't win, then I got a call from one of their sales lady by name Cody Miilner and she was too good to convise me of all the warranties they offer. So on Monday morning I traveled 500 mile to go and see the car and test drive, but to my greatest surprise, I drove home with the car. They work with me, I was amazed. Thanks to Cody and her team. More

Victor was very friendly, personable, and educated on what he was selling. The process was quick and we left with the pick up we wanted. We will recommend Vernon Auto Group to all our friends. what he was selling. The process was quick and we left with the pick up we wanted. We will recommend Vernon Auto Group to all our friends. More

When I first received my raise at work, I was very excited to make a new car purchase as my husband and I have a growing toddler and much needed the extra space. For the most part, I have always hate excited to make a new car purchase as my husband and I have a growing toddler and much needed the extra space. For the most part, I have always hated purchasing a car because of the hassle and the games that a lot of car salesmen play. My father sold cars for 30 years and I understand how the business works, but many of the salesmen I contacted seemed to condescend me because I was a woman and could not possibly know anything about cars. I attempted to purchase this exact car locally at first, but was extremely unhappy with the service and information I received. The sales person here attempted to make me purchase things on this car that I did not want and instead of ordering me the specific car that I wanted, she kept on wasting my time looking for one that was already made. I contacted Victor Overby at Vernon Auto Group at the suggestion of a friend of mine who purchased their car from this dealership. They were very happy with the service they received and when they had trouble with their car (which the dealership here told them was not under warranty), Vernon Auto Group fixed it and told them that it was, in fact, covered under warranty. From the initial communication, I did not have any hassle from anyone with which I dealt at Vernon Auto Group. It was quick, to the point, and hassle-free as they advertise. They quoted the best price I had received and also provided a lifetime powertrain warranty on the vehicle. I did not get the run-around about finding one that was already made with a bunch of features I did not want or need. I told Victor exactly what I wanted and he informed me that he could order one specific to my request. He also quoted me a price for my trade-in via the Internet without ever looking at the vehicle. Everything that I wanted from this car deal, I received from Victor Overby at Vernon Auto Group. I would recommend this salesman and dealership to anyone with my highest praise. More