Vernon Auto Group

Very good buying experience. Friendly sales staff, good pricing, and a fair trade in. I would recommend this dealership to any looking to purchase a new or used vehicle. pricing, and a fair trade in. I would recommend this dealership to any looking to purchase a new or used vehicle. More

Enjoyed doing business with Vernon Auto Group and Fermin. He made it very fast and easy to purchase our Dodge Caliber. We will be coming back to do business. Thank you very much.. He made it very fast and easy to purchase our Dodge Caliber. We will be coming back to do business. Thank you very much.. More

After frustration from a local dealership I can physically walk to from my home, I searched online to find my truck. Terry Rutherford called me after I visited the website. Immediately I liked his physically walk to from my home, I searched online to find my truck. Terry Rutherford called me after I visited the website. Immediately I liked his honesty and friendliness. My Dad was a loyal Chevrolet owner his entire life and Wholesale truck dealer in Dallas. I had unusually high expectation of service both personal and professional. I admit I am a very critical observer of Customer Service. I always expect to be disappointed. Even after Terry's and my telephone and email experiences, I expected "something" to happen. When you train Customer Service nationally, you observe usually with a skeptical eye. After driving almost 6 hours to reach the dealership, I was greeted at my truck/tradein by Terry. He immediately called me by name with a huge Texas smile and handshake. Dad said you can tell a man's character by his handshake! Terry didn't shake my hand like I was a woman, he shook it like I was a friend. Terry escorted my husband and myself into the dealership and offered us water and a restroom break. He then escorted us to the shop area where my new truck sat. I was so amazed that everyone I crossed paths with smiled and spoke to us. They all met us with eye contact. Even in the shop where they have hot and hard jobs, the acknowledged us. My son is a GM mechanic, I know they work hard.Yet they looked up and smiled. Three ladies in the dealership complimented me on my Consuelo handbag! They are all very observant. I really hoped the paperwork would take a longtime so I could just hangout and watch the magic they created. However, when we were greeted by the young lady, once again a smile in celebration of our purchase! She made it easy, she shared her story freely when I asked and was really so efficient I didn't have a single question to ask her. She packaged it neatly and with a handshake again, handed us off to Terry. Terry took us for a "walk thru" of our new truck. He was fun and patient. He even showed me how my old truck had "remote start" all along! The past dealer had never shown me that. So I never used it. Terry gave us suggestions for a nearby lunch and set our Navigation for our return trip. He offered his card and personal cell for communication and set us on our way! After a lifetime in sales and some of it in my Dad's experience of selling, I have never had such a great experience of professionalism. I have purchased probably 15 cars or trucks in my lifetime so far. The experience with Vernon Auto has never been matched! I actually requested permission to use the Vernon name in my training of other teams. It wasn't the price that created the value. It was the relationship selling. The smiles and people made us feel as though we were not just a number, we were family. Thank you Guys so much. A memorable experience indeed! More

Short, sweet, and spot on. Negotiated trade over the phone and traveled 800 miles to pick up new F150. Done. No better deal to be found when you consider warranty. phone and traveled 800 miles to pick up new F150. Done. No better deal to be found when you consider warranty. More

When I bought my 250 Ram I was not pressured by the salesperson (Kim Shipp) who helped me locate the exact vehicle I wanted. The price was right and I will return again and tell my buddies how great salesperson (Kim Shipp) who helped me locate the exact vehicle I wanted. The price was right and I will return again and tell my buddies how great the experience was. More

Kim handled everything for us over the internet and phone...we got a great price and great warranty! The deal was painless and hassle free...it was a great way to buy a vehicle phone...we got a great price and great warranty! The deal was painless and hassle free...it was a great way to buy a vehicle More

Great experience. I'm going to recommend them to anyone I know in search of a vehicle. I live in Oklahoma and these dealers around me need to go to Vernon auto group and great some training on how t anyone I know in search of a vehicle. I live in Oklahoma and these dealers around me need to go to Vernon auto group and great some training on how to deal. Jr. Calvillo treated me and my son great and he has called twice already to check in and see if I had any questions. I intend to buy my next vehicle there and would recommend those of you reading this to do the same. More

Dakota was extremely helpful. I felt I got a very fair trade offer. It was the first time I walked into a dealership, didn't have to haggle or negotiate and leave extremely happy with the deal I got. I' trade offer. It was the first time I walked into a dealership, didn't have to haggle or negotiate and leave extremely happy with the deal I got. I'd have to say it was an overall great experience, very professional and fast to get deal done. Would definitely recommend to others and will be my first consideration for future auto purchases. More

Excellent dealership! This group was extremely friendly, there was no pressure to buy a vehicle and this was by far the best experience I have had when purchasing a vehicle. there was no pressure to buy a vehicle and this was by far the best experience I have had when purchasing a vehicle. More

Great expierence Hassle free Trucks were delivered Great expierence Hassle free Trucks were delivered the next day in great condition Easy paperwork to fill out Ive run out of words to say for th Great expierence Hassle free Trucks were delivered the next day in great condition Easy paperwork to fill out Ive run out of words to say for this except thank you More