Vernon Auto Group

Excellent customer service. This is my second car I have purchased and from day one they have been easy to work with. From follow up calls to birthday calls this is the future of car buying and customer ser purchased and from day one they have been easy to work with. From follow up calls to birthday calls this is the future of car buying and customer service. More

Very Satisfied! I got a great price & excellent customer service for my 14' Silverado 3500. I contacted Vernon Auto Group Online and had Adrian Chenault help me choose the right truck for me. I w customer service for my 14' Silverado 3500. I contacted Vernon Auto Group Online and had Adrian Chenault help me choose the right truck for me. I will recommend to my friends and will most definitively buy another vehicle here. More

It's great to go somewhere and shop for a vehicle where you aren't rushed and you have no pressure to buy. Steve was friendly and helpful. The prices of their vehicles are overall the best and the Li where you aren't rushed and you have no pressure to buy. Steve was friendly and helpful. The prices of their vehicles are overall the best and the Lifetime Powertrain Warranty is included at NO extra charge! Finance was fast and easy and then I was on my way. I would definitely recommend this dealership to everyone looking to buy and used or new vehicle. More

Being a first time car buyer, I was extremely apprehensive about the car-buying experience. I didn't want to be given a bad deal just because I was inexperienced. Saying that I am pleased with th apprehensive about the car-buying experience. I didn't want to be given a bad deal just because I was inexperienced. Saying that I am pleased with the experience I had at Vernon Auto Group would be an understatement. Chase Maldonado was so extremely helpful and honestly tried to get me the best possible deal that he could. He was there to answer an questions that I had and made me feel comfortable throughout buying my first car. I can definitely say that I will be back there for the next car that I need! Thanks again Chase! You are awesome! :) More

Everyone was very nice and helpful. No matter who I talked to from the Salesman to the guys who delivered the vehicle, they all were friendly and full of information. I even had an employee hand delive talked to from the Salesman to the guys who delivered the vehicle, they all were friendly and full of information. I even had an employee hand deliver my information from 400 miles away! Now that's service! I also saved quite a bit of money going through Vernon rather than my local dealership. The deal was smooth and happened quickly. I will definitely recommend Vernon to everyone I know, and they will definitely have my business for years to come. Thanks!! More

I had a great experience here I would highly recommend it everyone was really nice and treated me well there was no rush to sell they took their time and respectfully greeted everyone and I would definitely everyone was really nice and treated me well there was no rush to sell they took their time and respectfully greeted everyone and I would definitely buy from here again. More

I have bought eight to ten vehicle from Terry Rutherford and never had any problems that he could not solve in a very timely manner. and never had any problems that he could not solve in a very timely manner. More

I was satified in buying my vehicle at Vernon Auto. After a couple if minor glitches, representatives got right on it to take care of them and make it right. I will definitely refer a friend to Vernon Auto G a couple if minor glitches, representatives got right on it to take care of them and make it right. I will definitely refer a friend to Vernon Auto Group. More

I found the vehicle which we eventually purchased on AutoTrader; I also viewed it on Vernon Auto Group's website. I called and spoke with Steve Ybarra a few times and he was quick to return my calls an AutoTrader; I also viewed it on Vernon Auto Group's website. I called and spoke with Steve Ybarra a few times and he was quick to return my calls and eager to answer my questions. He also was forthcoming about a small scratch on the vehicle which was not visible in the photos online--he even emailed me pictures with a dime for comparison. We set up a time for my husband and I to drive the 3 hours to Vernon to look at the car with the intent to purchase it if all was as represented. My only complaint was that, though we set up a time to view the car, once we arrived at the dealership, it was nearly 30-45 minutes before we actually had ay contact with Steve. Thankfully a different employee found the keys for us and went with us to test drive the car; a different employee walked us through the paperwork to purchase the car; still a different employee answered vehicle-specific questions for us. The problem was that Steve, proclaimed as their best salesman, was overbooked with three customers, including us, all there at the same time. We actually spent probably 10 minutes total of the hour and half in the Vernon dealership speaking with Steve. So, make sure that you reserve your time with him well ahead, because he is worth it--he is knowledgeable and very willing to help. After we left with our "new-to-us" car, he even mailed us an owner's manual, as we found out after we left the dealership that the copy for our car was missing. I do recommend Vernon Auto Group, as they have very good prices, and a knowledgeable team. More

Thanks to all the Guys at the dealership for the amazing transaction. This is not your average car lot.. Everyone absolutely goes out of their way to ensure you get the best deal. Also the customer service transaction. This is not your average car lot.. Everyone absolutely goes out of their way to ensure you get the best deal. Also the customer service just begins with the sale. I have purchased several vehicles from them and they ALWAYS treat me like I'm the only person there.. They pay full attention to your needs and cone thru every time...Thanks Deiter, Chris, and Dan.. More