Vernon Auto Group

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I think this is the best Ram dealership in the United States, I have a 2019 Ram 3500 my engine blew up on the way from Oklahoma to California, lucky for me it happened in Vernon TX and the tow truck driv States, I have a 2019 Ram 3500 my engine blew up on the way from Oklahoma to California, lucky for me it happened in Vernon TX and the tow truck driver told me that Vernon Dodge was a great dealership, he was right on the money, I want to thank the service department Mark and Robert also the mechanic Josh I could not be happier with this dealership I highly recommend them too bad they are 1300 miles from my home in California. More

Great experience with dealership,and with Derick. Very responsive to calls and emails. Always willing to go the extra mile. Very responsive to calls and emails. Always willing to go the extra mile. More

I recently purchased a 2022 Ford F-250 King Ranch from Vernon Auto, with Adam providing assistance throughout the process. Despite Adam's diligence in sharing detailed pictures and videos, I was discovere Vernon Auto, with Adam providing assistance throughout the process. Despite Adam's diligence in sharing detailed pictures and videos, I was discovered an undisclosed dent upon the truck's delivery. While I accepted the presence of minor scratches due to its used status, the hidden dent was deceptive and unacceptable. Upon reaching out to the dealership within days after delivery to address the issue, I was met with poor customer service. Despite my clear disappointment and frustration, they refused to acknowledge their oversight, citing their "sold as is" policy. This blatant deception and lack of accountability have left me deeply dissatisfied with Vernon Auto's business practices. It's evident that Vernon Auto prioritizes closing sales over honesty and transparency, which is unacceptable. I urge potential customers to exercise caution when dealing with this dealership. More

The Ford Service Department got my 2020 Ford Edge in quick twice this month! First an oil change and then a screen and software update issue. My car was picked up from my job and delivered back to me. C quick twice this month! First an oil change and then a screen and software update issue. My car was picked up from my job and delivered back to me. Chris set up both appointments and made pick up/delivery arrangements, and Mark jumped in and helped on my software issues. Very happy with the service and help from Ford Service! More

I have purchased 3 vehicles at Vernon Auto group. Steve thankfully has always been there. He puts every effort into getting you into the vehicle your looking for. He's honest, friendly, answers you d Steve thankfully has always been there. He puts every effort into getting you into the vehicle your looking for. He's honest, friendly, answers you directly. Best over all. More

Excellent service. Fast, accommodating, and professional. Made me feel very comfortable with the deal despite my neediness. Enjoying my new ride! Fast, accommodating, and professional. Made me feel very comfortable with the deal despite my neediness. Enjoying my new ride! More

I have bought three very nice new vehicles from Vernon Auto Group. Each experience has been top notch. Deiter Brannon and Chris Dunson are good guys to work with. I also appreciate the service after th Auto Group. Each experience has been top notch. Deiter Brannon and Chris Dunson are good guys to work with. I also appreciate the service after the sell. I firmly believe in buying local and we are lucky to have such a good dealership in Vernon. DRJ More

I've bought three new vehicles from Vernon Auto Group. I highly recommend the seamless transaction process they provide. From choosing your vehicle to financing,servicing it as needed. The whole process I highly recommend the seamless transaction process they provide. From choosing your vehicle to financing,servicing it as needed. The whole process is a pleasure. Deiter Brannon makes buying a vehicle an enjoyable experience. Whatever you are looking for he can locate it. I've even recommended friends and family to work with him and Vernon Auto. Definitely will buy there again! More

Steve was awesome and very helpful! He got me into the perfect vehicle, and it’s beautiful! Definitely will be using Steve/vernon auto group again He got me into the perfect vehicle, and it’s beautiful! Definitely will be using Steve/vernon auto group again More