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Vernon Auto Group
Vernon, TX
5,549 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,549 reviews
September 27, 2014
Ripoff Auto Group We have bought 3 cars and trucks from Vernon Auto Group in a 2 year time span. Each time we traveled at over 3 hours to get there. Why, because of t We have bought 3 cars and trucks from Vernon Auto Group in a 2 year time span. Each time we traveled at over 3 hours to get there. Why, because of the lifetime warranty they offer. Here is the problem, when you buy the car they tell you one thing about the warranty, which is that you only need to have your oil changes done at a reputable Ford Dealer, which we have diligently. However, our F-150 has recently had some problems and it is less than 2 years old. When we called we were informed that the warranty was voided due to not calling in to approve every single one of our oil changes at the Ford dealership in our hometown (for which we can provide detailed receipts and records). We were then informed that from day 1 of buying from this dealership that they do not tell you what needs to be done and then they expect you to call on every single oil change you have done per the instructions that they gave you. We are now stuck fixing this truck and will never buy from Vernon Auto Group AGAIN! The Lifetime Forever should be a Ripoff Forever plan. More
by WarrantyRipoff
September 26, 2014
Great Buying Experience I just purchased my second pickup from Vernon Auto Group and loved the whole process. Start to delivery it only took 6 days including a super financin I just purchased my second pickup from Vernon Auto Group and loved the whole process. Start to delivery it only took 6 days including a super financing deal. I worked with Deiter Brannon and he was professional and thorough. My trade brought $800 more than anywhere else I shopped. The whole deal was seamless and easy. More
by fuel90rider
Employees Worked With
September 26, 2014
Awesome service !! Fast and easy , no hassle service !! Happy with everything. ! Worth the time and money . Randall made this the best experience ever ! I recommend the Fast and easy , no hassle service !! Happy with everything. ! Worth the time and money . Randall made this the best experience ever ! I recommend them to anyone looking for a great deal ! More
by nathan.floyd1
September 26, 2014
Great Deal on New Ford Truck Being unfamiliar with Vernon Auto Group and 2.5 hours away I was skeptical when I saw their advertised prices online. Just out of curiosity I contact Being unfamiliar with Vernon Auto Group and 2.5 hours away I was skeptical when I saw their advertised prices online. Just out of curiosity I contacted them online to see what I could get on my trade in. Taylor Daniels walked me through the trade in documentation and then Deiter Brannon took it from there. Not only were their vehicle prices great the amount I received for a trade in far exceeded what my nearby dealers offered. My local dealers were uninterested in matching their offer for trade in and vehicle discount. I was very specific about what vehicle I wanted and when they didn't have it on their lot, Deiter located the closest match and then added the accessories I wanted to complete the deal. I'm skeptical no more. No gimmicks just a good deal. I'll be calling Deiter for my next vehicle purchase. More
by TexasBuyer
September 25, 2014
NOTHING BETTER THESE GUYS MAKE IT SO EASY. ALL OF THE PAIN OF A CAR DEAL ARE COMPLETE BY THE TIME YOU WALK IN. WALK IN, TEST DRIVE, SIGN ON THE DOTTED LINE AND YOU THESE GUYS MAKE IT SO EASY. ALL OF THE PAIN OF A CAR DEAL ARE COMPLETE BY THE TIME YOU WALK IN. WALK IN, TEST DRIVE, SIGN ON THE DOTTED LINE AND YOU ARE OUT OF THE DOOR. WON'T DEAL WITH ANY OTHER DEALERSHIP AGAIN. THANKS TO RANDALL, ASHLEY AND ALL OF THE VERNON AUTO FAMILY More
by Kyle Christopher
September 25, 2014
Easy to work with Working with Randall was a wonderful experience. He was very helpful but also worked with 3 different parties to make buying our truck possible. Two Working with Randall was a wonderful experience. He was very helpful but also worked with 3 different parties to make buying our truck possible. Two years ago, we tried to work with this dealer and no one would help. Randall is the man to use!! Highly recommend him. More
by Stacy Reavis
September 25, 2014
Long Distance Buyer We drove 350 miles from Kansas to purchase our truck and it was well worth the trip. Thanks Nick for taking care of our needs and making the experien We drove 350 miles from Kansas to purchase our truck and it was well worth the trip. Thanks Nick for taking care of our needs and making the experience as simple and convenient as possible for us. More
by kansasfarmer5
Employees Worked With
Nick Ware
September 25, 2014
Short Visit Experience was very comfortable. I knew what I wanted exactly and that made the process easy. I drove from Amarillo to Vernon. My overall visit from s Experience was very comfortable. I knew what I wanted exactly and that made the process easy. I drove from Amarillo to Vernon. My overall visit from start to finish at the dealership was about 45 minutes. Deiter Brannon was very professional and easy to deal with. No haggling and the process was quick and painless. Cost of new vehicle, trade in value, and financing exceeding my expectations. Definitely recommend this dealership to everyone. . More
by 8062362366
Employees Worked With
September 24, 2014
Easy Purchase. This is the easiest dealership to work with. This is my second vehicle purchase from Vernon Auto Group. Will make my next one there as well. I woul This is the easiest dealership to work with. This is my second vehicle purchase from Vernon Auto Group. Will make my next one there as well. I would highly recommend this dealership. Thank you Dan and Chase for a great experience. Paul Harper More
by Indy1982
Employees Worked With
Dan Gomillion, Chase Maldonado
September 24, 2014
Very Good Chase was great! He called me in a timely manner every time I had a question. Provided all the information that I needed. Coming from out of town I wa Chase was great! He called me in a timely manner every time I had a question. Provided all the information that I needed. Coming from out of town I was very nervous, but he was very helpful and calmed all my nerves. He went through all details with me and explained everything. I LOVE MY CAR!!! The girl that did the signing was not near as pleasant. More
by churley04
Employees Worked With
Chase Maldonado
