Vernon Auto Group

Great salesperson! Terry was absolutely wonderful to deal with. We bought a 2015 Chevy dually. We did everything over the phone and email. It was super easy! Terry cater Terry was absolutely wonderful to deal with. We bought a 2015 Chevy dually. We did everything over the phone and email. It was super easy! Terry catered to all our needs! More

A wonderful repeated experience! From the time I called in with questions to the time I was walking out the door, I was happy. In less than 24 hours I had traded my vehicle in with a From the time I called in with questions to the time I was walking out the door, I was happy. In less than 24 hours I had traded my vehicle in with a newer used vehicle. This will make it 5 vehicles we have gotten with them and we keep coming back even though we moved out of state. Thank you guys, see you next time! More

Very enjoyable, and very friendly people. Vernon Auto Group was suggested by a friend of mine. I made a call and everything was handled over the phone with the Salesman from trade in value to Vernon Auto Group was suggested by a friend of mine. I made a call and everything was handled over the phone with the Salesman from trade in value to repeated phone calls on added options that I wanted on the vehicle. Chase ( salesman) is a class act, he made sure that when we arrived that we were well taken care of and that we were satisfied with everything. I highly recommend Vernon Auto Group to anyone, they are straight up with their customers from the get go as long as your upfront about your vehicle that your trading in. I have had a lot of vehicle dealerships say what can I do to gain your business and the first time we spoke to Vernon Auto Group they did just that. I look forward to dealing with them on our future vehicle purchases. More

Great experience Wonderful and helpful people from the first contact to driving off in my new truck. Thanks Vernon Ford for helping me and providing great people with Wonderful and helpful people from the first contact to driving off in my new truck. Thanks Vernon Ford for helping me and providing great people with a good product. More

Best and most unique car buying experience I have ever had. Just like the title of the review says... This was the best and most unique car buying experience I have ever had, hands down! I was at work when I st Just like the title of the review says... This was the best and most unique car buying experience I have ever had, hands down! I was at work when I started my purchase and my sales rep Deiter was superb at working around my day. He took time out of his day to run back to the office (on the 4th of July for that matter) to take care of my needs and most of our interaction was actually through text message since I was at work too. On top of ALL THAT... I'm confident that I got the best deal I could find in the tri-state area. All in all, like previously mentioned... Best and most unique car buying experience EVAH!!!! Thanks again Deiter for your exemplary service. More

Buying a used car made easy! This was an excellent car buying experience. Got a good car at a good price. Darien made the whole process stressless and Michial guided us through th This was an excellent car buying experience. Got a good car at a good price. Darien made the whole process stressless and Michial guided us through the various warranties available for purchase. Ashley followed up after the purchase to be sure everything had gone smoothly. She even linked me up with Johnny in the service department to make an appointment to check out a minor electronics problem. Thanks. More

truck I purchased a 2014 chevy silverado from vernon auto group. I got a great price,mark helped me out in everything i needed. I love my truck I purchased a 2014 chevy silverado from vernon auto group. I got a great price,mark helped me out in everything i needed. I love my truck More

Great overall experience Deiter went above and beyond to make sure our buying experience was a good one. This was our second purchase from Deiter and will not be our last. T Deiter went above and beyond to make sure our buying experience was a good one. This was our second purchase from Deiter and will not be our last. Thank you! More

Ashley Hernandez saved the day! I purchased a 2013 Toyota Tundra from Vernon Auto Group. Initial dealings were great, but when the truck was delivered, the courier only had one key. I purchased a 2013 Toyota Tundra from Vernon Auto Group. Initial dealings were great, but when the truck was delivered, the courier only had one key. I was contacted the day after my truck was delivered asking how the truck was. I told them all was great except the one key. The sales rep, Mark Dunson, told me he would check into it and call me back. I waited 2 days with no contact. I called Mark to see what he had found, he told me he had tried to call me but calls were not answered and voice mail was not working. I told him that was unusual, because I had been getting voice mail the prior two days. I then asked him if he had texted me or emailed me, these two options had been used when we were working on getting the deal put together. He said no. As a matter of fact, he had sent me an email asking me to review my experience on Yelp, Dealer Rater, Facebook, Cars.com, and Edmonds because he is required to get 35% of his customers to review so he can get paid. He then told me it was company "Policy" that the used vehicles are sold how they get them and since they are not a Toyota dealer, he can't get another key. I told him I was pretty disappointed because I had paid $36,000 for a two year old truck with one key, the only problem I had with the other wise good transaction. He told me he understood and that he would personally pay for the key himself. I told him I didn't expect that, and that I didn't want to spend anymore time talking about what he could not do for me to remedy the key issue. He said he was sorry and best wishes. I got married 2 days after this all happened, so I was busy with wedding and honeymoon for a week after. After the honeymoon, I got to thinking that I needed a key incase I lock the keys in the truck or lost the one I had, so I had a key made, key only for $108.25. I also thought I would give Mark a chance to rectify the problem, so I sent him a picture of the key and receipt. His response verbatim was, "Well we tried to take care of this last month but you decided t o hang up on me. If you would've done something last month I could've got it done through the dealership. But with it being a new month I can't get it passed by management. I'm sorry Danny." Two lies from the same person! Like I said, the transaction was great except for the $108.23 issue with the key. I even told him I didn't need a fob, another $115, because all I wanted was to have access incase the one key was lost. He even told me his father is the Sales Manager and he would talk to him when he got home that night the first time we discussed the key. More

Great people and great service Very up front pricing and was thousands less than anyone else. I went through Deiter Brannon and he was great do deal with. Thank You!! Very up front pricing and was thousands less than anyone else. I went through Deiter Brannon and he was great do deal with. Thank You!! More