Vernon Auto Group

Had a very pleasant experience with this dealership. Pain free, hands free. Ordered my truck while sitting on my porch. Delivered the truck according to my schedule. Would highly recommend using Vernon Auto free, hands free. Ordered my truck while sitting on my porch. Delivered the truck according to my schedule. Would highly recommend using Vernon Auto group for your next truck purchase. Ask for Steve Ybarra. More

Awesome buying experience with Steve Ybarra of Vernon Auto Group! Every person we talked to were very nice. Mandi and Kay Lynn went above and beyond to get the financing done. Ralph and David delivered Auto Group! Every person we talked to were very nice. Mandi and Kay Lynn went above and beyond to get the financing done. Ralph and David delivered the truck to us on a Sunday which was great as I work 6 days a week. Thanks so much! More

Derek was really nice didn’t try to pressure me into anything like other dealerships. anything like other dealerships. More

Bryan was incredible to work with and very knowledgeable! I bought my truck on a Thursday afternoon and had it by Saturday evening they delivered it to my front door in Redding California at no cost. I bought my truck on a Thursday afternoon and had it by Saturday evening they delivered it to my front door in Redding California at no cost. More

Great people to work with. Very efficient and call backs are very quick. Could not believe how fast everything went with getting the truck to me.a1000 miles away are very quick. Could not believe how fast everything went with getting the truck to me.a1000 miles away More

Never bought a truck sight unseen but it was a great experience and have told some of my friends! experience and have told some of my friends! More

I have gone through quite a bit of cars and trucks. I have never been as pleased as I am now. I am 1300 miles away and enjoying my truck It took him approximately 30 minutes to call and say I got good have never been as pleased as I am now. I am 1300 miles away and enjoying my truck It took him approximately 30 minutes to call and say I got good news. I will definitely buy any truck or car from Vernon Auto group an refer whom ever I hear needs a car or truck. Thank you very much!!! More

Worst car buying experience of our lifetime. They will refuse to sell you your custom ordered vehicle if you won't give them 5 stars on their survey. Ordered a new truck in March, finally arrived in Vern refuse to sell you your custom ordered vehicle if you won't give them 5 stars on their survey. Ordered a new truck in March, finally arrived in Vernon this month. Had it delivered to Amarillo and upon arrival there was a dent on the trim around the window, the washer fluid tank was empty after being filled on the way down and the service light was on, the back bumper was uneven, and the truck was dirty. We sent it back to the dealership for repairs and were told it would be months before they could get the trim in. So instead of waiting several more months, we decided to take it and just deal with the issues ourselves. Chris Dunson is a really pleasant guy until you won't guarantee him 5 stars and then he has absolutely no use for you. Chris Dunson, the salesman, stated that he would not turn the truck over to us now if we weren't 110% satisfied. Well of course we aren't satisfied!! So he said that he just needed to "kill the deal then". So basic blackmail for stars, so don't think they get all these stars for free!! We already had financing in place and paid some money down. And they flat out refused to let us have our truck. The GM is in on this great business plan too. They should be ashamed of their business practices. I hope their business owner is proud of their work ethics. Basically they found a reason to get out of giving us this truck because they can now sell it for 8K more than what we had agreed to pay prior to the shortage. Per salesman, "we can sell these trucks for more than sticker price all day long". Buy anywhere but from Vernon Auto Group!! More

Refused to sell to me because I would not agree to a Refused to sell to me because I would not agree to a perfect review on the impending Ford survey. Waited 7 months for ordered F-250 to come. It was Refused to sell to me because I would not agree to a perfect review on the impending Ford survey. Waited 7 months for ordered F-250 to come. It was delivered to me with a dent in the driver’s side door chrome trim and service light on for a broken washer fluid tank. They suggested I have the washer fluid tank repaired at a local dealer and take it to a body shop for the trim. I didn’t want to hassle with it and sent it back for them to take care of. They called and wanted to kill the deal. I refused and they killed it anyway when I said I would not complete the Ford survey as 110% satisfied. General manager said they do not sell unless you are completely satisfied. I believe the main reason they “killed” the deal is to take advantage of the opportunity to sell for $8k higher than the price we agreed on before the shortage of these vehicles. Zero interest in customer relations. Terrible experience from start to finish. More