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Vernon Auto Group

Vernon, TX

4.9
5,549 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,549 reviews

February 04, 2022

Rude, a terrible amount of miscommunication, no clear answer to problems, women who have attitudes when I wanted answers. Rodney Moore, John Franco and I believe a man named Chris were the only redeeming More

by Carlyf
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Raines
February 03, 2022

This is where I buy all of my vehicles. They have great service and great pricing. More

by bjclharding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Vernon Auto Group responded

Thank you for your continued business with us we greatly appreciate it!

January 29, 2022

Vernon auto group has helped me with 2 vehicles and I had really great help with getting them. They worked really well with me. Would definitely recommend. More

by amealinda10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Vernon Auto Group responded

Thank you for sharing with us, we enjoyed working with you!

January 29, 2022

This was the easiest vehicle purchase I have ever made. I would recommend this dealership to everyone. More

by dvonna_grundy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Templeton
Jan 31, 2022 -

Vernon Auto Group responded

We strive to make purchasing a vehicle as seamless as possible, we thank you for your business!

January 29, 2022

All very nice and helpful! Truck was cleaned up and filled up with gas for us. They gave me a good price for my trade in. All went very quickly and without hassle. More

by jmcasey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Templeton
Jan 31, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we strive to make a vehicle purchase as seamless as possible! Thank you again for your business!

January 26, 2022

Awesome to deal with great prices bought 2 new trucks and couldn't be happier More

by Justintime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Vernon Auto Group responded

Wow! Thanks for sharing your review with us, we enjoyed working with you!

January 24, 2022

Rodney Moore is exceptional to work with through out the whole process of purchasing a vehicle! More

by Toby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Templeton
Jan 31, 2022 -

Vernon Auto Group responded

Thank you for sharing with us! We enjoyed working with you!

January 24, 2022

Rodney Moore was awesome he assisted me in getting the right to truck for me. No hassle transaction. Great guy. More

by egarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Vernon Auto Group responded

Thank you for the great review! Enjoy your new vehicle!

January 17, 2022

Great customer service and honest and helpful staff. Buying a new vehicle was very easy More

by luke.harkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Vernon Auto Group responded

Thank you for sharing your response with us we appreciate your business!

January 10, 2022

Nick, was a pleasure working with. Here answered all my questions in a timely manner and made sure that I was up to date on the truck ordered status. Nick said this would be a painless process and it was. More

by jeffkrchmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph, Nichols, Mandy, Nicolas Fuentes
Jan 15, 2022 -

Vernon Auto Group responded

Wow, Thank you for sharing your experience with us, we enjoyed working with you and hope you enjoy your new vehicle!

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