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Vernon Auto Group
Vernon, TX
5,484 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,484 reviews
April 11, 2016
Terrible dealership - good salesman Nick was good to work with although he would not present my first offer to his sales manager. This was my 3rd vehicle I bought online. It is by far Nick was good to work with although he would not present my first offer to his sales manager. This was my 3rd vehicle I bought online. It is by far the worst vehicle and the worst dealership I have dealt with. I will not deal with Vernon Auto Group again. I would deal with Nick Fuentes again if he was at another dealership. The finance department was not user friendly. The vehicle I bought was caked with mud ( Caliche ? ) underneath. The vehicle was not as described on the dealership website. Had I lived closer I would have seen things for myself before making the deal. Bottom line is I made the deal sight unseen over the phone - I ALWAYS do what I say I will....the dealership does NOT !!!! More
by paul51
Employees Worked With
Nicolas Fuentes
April 11, 2016
Awesome Experience It was great working with Richard from Vernon Auto Group. His knowledge and experience with used cars helped me out tremendously. He went above and be It was great working with Richard from Vernon Auto Group. His knowledge and experience with used cars helped me out tremendously. He went above and beyond to make sure that I was happy with my latest purchase! I would recommend Vernon Auto Group to anyone for their next new or used automobile. More
by DFord
Employees Worked With
Richard Floyd
April 11, 2016
Best truck buying experience ever The sales staff was great. The price was what we agreed upon. It was a hassle free buying experience. I would recommend them to anyone! The sales staff was great. The price was what we agreed upon. It was a hassle free buying experience. I would recommend them to anyone! More
by Jackson1982
Employees Worked With
Ryan Smith
April 08, 2016
Great experience It was an all around great experience for bying my car from Trevin. He was responsive and helpful throughout the entire process. I gave a 4 out of 5 b It was an all around great experience for bying my car from Trevin. He was responsive and helpful throughout the entire process. I gave a 4 out of 5 because the car should have been prepared quicker than it was. I made the commitment to by the car four days before I picked the car up, it wasn't even cleaned out. More
by Author Bryant
Employees Worked With
Trevin Walker
April 08, 2016
this was a great experience they were very cooperative no hassling and work around my schedule. I appreciate everything they did for me after the sale. They didn't just forget me they were very cooperative no hassling and work around my schedule. I appreciate everything they did for me after the sale. They didn't just forget me. More
by Randy 12567
Employees Worked With
Morgan Chavez
April 07, 2016
Great people Great dealership!!!!!!! Awesome working with the fellas at Vernon Auto Group. Awesome customer service and couldn't be more pleased with the pickup!!!!!! Would recommend th Awesome working with the fellas at Vernon Auto Group. Awesome customer service and couldn't be more pleased with the pickup!!!!!! Would recommend this dealership 100%!!! More
by Mick5231
Employees Worked With
Ralph Arteaga, Richard Floyd
April 06, 2016
2015 Ruby Red Ford F150 Excellent and quick service, response. Listened to what I wanted and worked very hard to find it at a good price. overall satisfaction very high. Excellent and quick service, response. Listened to what I wanted and worked very hard to find it at a good price. overall satisfaction very high. More
by breakdown
April 05, 2016
Traded my 2015 6.4 for 2012 diesel Needed to look at diesel because I was pulling trailer more than I thought I would.Worked with Richard on and off for about a month. He did a good job Needed to look at diesel because I was pulling trailer more than I thought I would.Worked with Richard on and off for about a month. He did a good job of letting me know what was available and worked to get things done. More
by J 1234
Employees Worked With
Richard Floyd
April 04, 2016
Wonderful! We had a great experience buying our car! Morgan was awesome and we really appreciate his help! He was newer to selling but had worked at the dealersh We had a great experience buying our car! Morgan was awesome and we really appreciate his help! He was newer to selling but had worked at the dealership for a while and knew the behind the scene...our car is in great shape and have had no issues so far! We have already recommend ppl to go there and will continue to. More
by Tynamanda
Employees Worked With
Morgan Chavez
April 04, 2016
2016 GMC Sierra 2500HD I looked all over the southwest for the truck that I ultimately found at Vernon Autogroup. From the first phone call to the delivery of the truck to m I looked all over the southwest for the truck that I ultimately found at Vernon Autogroup. From the first phone call to the delivery of the truck to me, it was the best vehicle purchasing experience Ive had. This was a 100% over the phone transaction and trade appraisal that I couldnt be happier with. I will gladly shop here in the future. Brandon Mitchell was great to deal with and followed up with everything he said. More
by bsierra12
Employees Worked With
Brandon Mitchell
