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Vernon Auto Group
Vernon, TX
5,549 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,549 reviews
May 10, 2022
I dealt with Steve Ybarra and he was a good salesman(not real pushy like some are).the paper work process was easy and quick. I drove 4.5 hrs to get the truck and got there just before closing time but did real pushy like some are).the paper work process was easy and quick. I drove 4.5 hrs to get the truck and got there just before closing time but didnt feel hurried by them. My only issue was the next day when I was looking over the truck I did find it needed a new air filter and cabin filter. Some people may think that they were fine but I feel these should always be brand new when selling a used vehicle. My overall experience was good though.I would recommend Vernon Auto Group and Steve Ybarra. More
by Fishmaster8
May 08, 2022
I had a great experience while purchasing a 2008 Cadillac Escalade. I had some issues with the navigation system that did not work when the vehicle was delivered to me. I had the navigation system repaired i Escalade. I had some issues with the navigation system that did not work when the vehicle was delivered to me. I had the navigation system repaired including getting an OEM Map DVD and Vernon Auto Group graciously reimbursed me for my expenses. I couldn't have asked for more. Thanks to the General Manager Dan Gomillion, and Customer Relations Manager, Megan Hernandez. More
by Sayed
April 28, 2022
The dealership and all the employees we dealt with were nothing but helpful. Very knowledgeable since we were coming in from Silver City NM, We got into Vernon early and they went above and beyond to help nothing but helpful. Very knowledgeable since we were coming in from Silver City NM, We got into Vernon early and they went above and beyond to help us get the sales done early. More
by jdsdriver
Employees Worked With
Bryan Hope
April 27, 2022
The only thing that bother me about the process was I never got to talk to the same person twice. never got to talk to the same person twice. More
by ray
April 25, 2022
Excellent buying experience. Steve Y, Chris D and Sara R all did an outstanding job working to make the purchase quick and painless. Do not hesitate to work with them on your ne Steve Y, Chris D and Sara R all did an outstanding job working to make the purchase quick and painless. Do not hesitate to work with them on your next auto buying journey. More
by Denro1966
April 21, 2022
Waited over four weeks for service on my 2021 F250. Dropped off truck for the day. When I picked up was told “super busy..tech left early...didn’t get to your truck”..What? At my rescheduled appointm Dropped off truck for the day. When I picked up was told “super busy..tech left early...didn’t get to your truck”..What? At my rescheduled appointment today, again dropped off for the entire day..was told @super busy” didn’t get to your truck”..not joking! Rescheduled for a third time...man that customer service is amazing??? More
by ddthdog
Employees Worked With
Service
April 20, 2022
Dealership did everything I asked for and will be buy my next vehicle from them next vehicle from them More
by Tony.inboard
April 16, 2022
Friendly & professional. One of the best car shopping experiences I’ve had! Definir Recommend them! One of the best car shopping experiences I’ve had! Definir Recommend them! More
by Zapatasonia
Employees Worked With
