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Vernon Auto Group
Vernon, TX
5,549 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,549 reviews
September 24, 2016
Great Place We have been working with Steve Ybarra for many years he has always done a great job. Everyone was friendly at the dealership. We love the truck. We have been working with Steve Ybarra for many years he has always done a great job. Everyone was friendly at the dealership. We love the truck. More
by Don & Becky
Employees Worked With
September 24, 2016
"recent purchase of used truck" This was my first online truck buying experience and also my first time buying a used truck. My salesman Robert was very friendly. I had several probl This was my first online truck buying experience and also my first time buying a used truck. My salesman Robert was very friendly. I had several problems but most were resolved professionally. The one (and most costly) problem I encountered was obtaining a service record from the Vernon service department before making my purchase. I was told multiple times that the vehicle was in great shape with no broken parts. My door handle on the drivers side was broke which I was not made aware of before purchasing but it is clearly on the service report which I was able to obtain after calling the service department several times after purchasing. The service report said "l door handle loose, denied replacement". It was more than loose but broken and $700 to repair because the door panel needed replacement. This would have been nice to know before buying a vehicle for 42k. Ideally this is my own fault and should have not had the vehicle delivered to me (7 hrs away) without viewing the service report to inquire more about the broken door handle. I did have two friends that bought used trucks from Vernon with great experiences. More
by Mark
Employees Worked With
Mark Mills(service department), Robert Hammonds
September 24, 2016
Awesome A no pressure place and great staff I would recommend Vernon Auto Group to anybody and it does not matter where you live. Thanks for your service. A no pressure place and great staff I would recommend Vernon Auto Group to anybody and it does not matter where you live. Thanks for your service. More
by Mjmmdm
September 24, 2016
great experience Kyle was very good to deal with and was patient with me while I was very busy and trying to get a deal done. My deal was straight forward and profess Kyle was very good to deal with and was patient with me while I was very busy and trying to get a deal done. My deal was straight forward and professional. More
by 15fourdirt
Employees Worked With
September 23, 2016
purchase chase Maldonado and Steven Ybarra made sure everything with me deal was taken care of and made sure I was given the best deal for me. chase Maldonado and Steven Ybarra made sure everything with me deal was taken care of and made sure I was given the best deal for me. More
by bmitchell
September 23, 2016
Great buying experience Dealt with Richard Floyd. Extremely patient guy and very knowledgeable. Made the buying experience very easy and not pushy at all. Will definitely go Dealt with Richard Floyd. Extremely patient guy and very knowledgeable. Made the buying experience very easy and not pushy at all. Will definitely go back to Vernon for the next vehicle. More
by Marlow1016
September 22, 2016
It was worth the road trip! I discovered Vernon Auto Group through many months/years searching the web for my ideal vehicle. Richard, my Vernon Auto sales rep, contacted me via I discovered Vernon Auto Group through many months/years searching the web for my ideal vehicle. Richard, my Vernon Auto sales rep, contacted me via email immediately upon my inquiry on my now 2015 GMC Yukon (note: late in the evening hours). From past experiences, the sales person got my info and I was lucky to hear back from them which seems out of character for a sales person. Right? Due to Richard's timely manner & his professional feedback regarding my questions and/or concerns, Vernon Auto Group has definitely gain a future/longtime customer regardless of the 3 hour drive from Lubbock, Tx! More
by tnarvaiz
September 22, 2016
Very Good Kept me informed in the process. Looked for the truck I wanted. Got the truck to me in good shape. Driver was a good person. Kept me informed in the process. Looked for the truck I wanted. Got the truck to me in good shape. Driver was a good person. More
by Steve Jones
Employees Worked With
September 21, 2016
A good experience I had a good experience with Vernon auto group. Richard Floyd worked hard to get me into my truck. Everyone there was friendly and made us feel comfor I had a good experience with Vernon auto group. Richard Floyd worked hard to get me into my truck. Everyone there was friendly and made us feel comfortable while we waited on the banks replies on my loan. More
by Jputman
Employees Worked With
Ralph Arteaga, Richard Floyd
September 21, 2016
Excellent service! Very kind and helpful throughout the process! I will definitely return to Vernon for future needs and will recommend to others! Very pleased with expe Very kind and helpful throughout the process! I will definitely return to Vernon for future needs and will recommend to others! Very pleased with experience! More
by Lkyoung
