Vernon Auto Group

Very good prices, friendly and helpful salesman After a friend purchased a new vehicle a year ago and finding Vernon online I chose to purchase a vehicle from them. I was dealing with Robert Hammond After a friend purchased a new vehicle a year ago and finding Vernon online I chose to purchase a vehicle from them. I was dealing with Robert Hammond and he was very friendly and very knowledgeable of the trucks I was looking at. I ended up purchasing a 2015 F350 platinum. I was very leary of purchasing a truck I never saw in person (as I live 1400 miles away), but Robert sent me pictures of everything that was wrong with it and ensured me of the quality. (I looked at a few vehicles over about a 3 month period before deciding) Upon arriving at the dealership Robert met me in the parking lot with the keys and we went for a test drive and I was in and out of the dealership in less than an hour. A few minor issues with the truck and I had some concerns after driving it home, but both Robert and Ashley Hernandez with customer relations worked with me and everything was handled the same day. More

Best buying experience No hassle. Quick process. Great customer service. Couldn't have been any easier. Hayden was very professional. And I couldn't find a better price a No hassle. Quick process. Great customer service. Couldn't have been any easier. Hayden was very professional. And I couldn't find a better price anywhere in Texas. More

The way I like it They didn't feed us full of a bunch of bull, but they did feed us BBQ! Steve Ybarra answered my questions without hassling me while I looked at the t They didn't feed us full of a bunch of bull, but they did feed us BBQ! Steve Ybarra answered my questions without hassling me while I looked at the trucks they had for sale. When I knew which ones I wanted to test drive, he gave me the keys with no suspicion and let me take them for a drive myself (which is what I like to do so I can listen to the vehicle and not someone talking my ear off about crap I could care less about). Finance also explained everything in detail and was very helpful. Great place! More

Awesome experience I liked this dealership.. No big city attitude, fair numbers from the start and a great deal on a new truck.. Ryan and Junior had everything needed to I liked this dealership.. No big city attitude, fair numbers from the start and a great deal on a new truck.. Ryan and Junior had everything needed to be complete before we got to the dealership. I was in Vernon from the time I arrived until the time I left in the new truck a total os 50 minutes.. Now thats the way its done! More

Really liked up front pricing The vehicle was as promised. Best price out there from the start. Delivery to me 180 miles away from Vernon was convenient and reasonably priced, as l The vehicle was as promised. Best price out there from the start. Delivery to me 180 miles away from Vernon was convenient and reasonably priced, as long as the sight unseen issue doesn't give you too much heartburn. No bait and switch tactics here. Paperwork was slow to resolve, but with Ford incentives expiring next week, I can believe they are really busy. Everybody was friendly. Best new vehicle buy ever. More

Overall, good service and friendly staff. It was a very busy day at the dealership at the time of my visit. However, the staff found a way to assist me without too much delay. The selection o It was a very busy day at the dealership at the time of my visit. However, the staff found a way to assist me without too much delay. The selection of used vehicles was quite good. The overall experience was positive. It was a bit of a drive to Vernon but I think I got a fair deal. More

GREAT!! THE SERVICE PROVIDED FROM THE EMAILS TO THE CALLS ALL THE WAY TO I GOT THERE WAS GREAT!! PERFECT SERVICE STEVE YBARRA WILL SPREAD THE WORD ABOUT YOU! THE SERVICE PROVIDED FROM THE EMAILS TO THE CALLS ALL THE WAY TO I GOT THERE WAS GREAT!! PERFECT SERVICE STEVE YBARRA WILL SPREAD THE WORD ABOUT YOU! More

Fast and no BS Vernon Auto Group did everything to get me my dream truck. Jr was the guy who made it happen for me. I got a Dodge Ram 3500 Laramie Longhorn Megacab w Vernon Auto Group did everything to get me my dream truck. Jr was the guy who made it happen for me. I got a Dodge Ram 3500 Laramie Longhorn Megacab with an Aisin Transmission and it's a towing machine! Vernon Auto Group searched high and low for this truck that had to be exactly how I wanted it; they exceeded my expectations. I will recommend all my big truck fanatics to Vernon Auto Group. More

Fantastic dealership Excellent customer service. Kyle made the purchase so easy and effortless. I have never had such a great buying experience. They had the truck ready w Excellent customer service. Kyle made the purchase so easy and effortless. I have never had such a great buying experience. They had the truck ready with hitch/light plug ready to go when I arrived for my new vehicle. Just an all around fantastic way to buy. If we need other vehicles, we will definately choose Vernon Auto Group again. More