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Vernon Auto Group

Vernon, TX

4.9
5,549 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,549 reviews

August 05, 2022

Great service, friendly, and professional. Great on communicating thru text e mail or phone call that helps a lot with work schedule. More

by magaliesquivelaguilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Fuentes, Bryan Hope
Aug 08, 2022 -

Vernon Auto Group responded

Thank you for your review with us, we appreciate your business with us!

August 02, 2022

Very attentive, friendly,and understanding of our needs. This is our second vehicle we've purchased . Great dealership! More

by Ricks Cell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hope
Aug 08, 2022 -

Vernon Auto Group responded

Oh awesome! Thank you for sharing with us, we continue to enjoy working with you!

August 01, 2022

My truck was more than I had expected. Pricing was extremely competitive. The buying process was simple, smooth and quick. And my truck arrived at the exact time it was scheduled for deli More

by Marc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Haston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kadie Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we greatly appreciate your business with us and hope you enjoy your vehicle!

July 28, 2022

Everyone was very nice and courteous. Rodney helped us and answered all of our questions! More

by reahna.kowena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we greatly appreciate your business with us!

July 26, 2022

Bryan was excellent to work with. I had a multi car trade in and purchase situation and Bryan handled it like a pro. Extremely diligent and polite. Thank you! More

by dan.ferguson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hope
Aug 01, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we greatly appreciate your business with us. We hope you enjoy the vehicles!

July 24, 2022

Helen Nelson was a fantastic salesperson. We purchased a truck from Vernon auto group for our business back in March and Helen went above and beyond to take care of us! More

by Lanehastings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Nelson
Aug 01, 2022 -

Vernon Auto Group responded

Wow Thank you for sharing with us your experience, Helen was wonderful and we do hope you are still enjoying your vehicle!

July 24, 2022

I felt like the overall process was not what we expected and a big lack of communication. More

by nikki_d_71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Vernon Auto Group responded

We do apologize you feel this way, Please give us a call and speak to one of our Sales Managers or Store Director to better understand what we can do to make this right. Thank you.

July 23, 2022

Amazing salesman who helped us along the journey. We had a smooth and easy buying process. Definitely recommend. More

by Mpresher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Vernon Auto Group responded

Fantastic! We appreciate you sharing your experience with us, we hope you enjoy your vehicle!

July 22, 2022

WORST DEALERSHIP I EVER DEAL WITH, Steve and his manager made me drive 1,050 miles round trip for a truck they where selling at Vermon Group truck he said was in “perfect conditions”. made me put in a depos More

by alex93garza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Haston
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Very helpful with both testing the vehicle and with payment options! Would recommend them and would purchase from them again! More

by Jselldvm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Vernon Auto Group responded

Wow! Thank you for sharing your review with us, we appreciate your business and hope you greatly enjoy the vehicle!

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