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Vernon Auto Group

Vernon, TX

4.9
5,549 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,549 reviews

August 24, 2022

My experience with Vernon ford was great. I was able to purchase the vehicle from the comfort of my own home and everything went very smooth. More

by Kipperf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we strive to ensure the car buying process is as seamless as possible. We Thank you for your business with us and hope you enjoy your vehicle!

August 22, 2022

One of the smoothest transactions I have ever made, Rodney went above and beyond for me. He even helped get it delivered to me. Again thank you all More

by jeffdr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Templeton
Aug 23, 2022 -

Vernon Auto Group responded

Wow, thank you for your kind words. We appreciate your business with us and hope you enjoy your new vehicle!

August 21, 2022

I felt like they were waiting until the last minute to give me a price on my trade-in. when my new vehicle arrived I think they thought they could lowball me and make some money off of the trade-in. not e More

by wade
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Vernon Auto Group responded

We do apologize you feel this way, the used car market does fluctuate. We were able to offer you fair market value on your vehicle. If there is anything further we may address please feel reach out to one of our Managers here to better resolve them. Thank you.

August 17, 2022

This the second new truck we have purchased from Vernon ford in the last year! the service from the first phone call to the delivery is impeccable! No hassle, just straight forward sales and purchasing. I More

by Dana Trosclair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hope
Aug 23, 2022 -

Vernon Auto Group responded

We appreciate your continued business with us, we always enjoy working with you and hope you enjoy this new vehicle!

August 16, 2022

They managed to fulfill all the components of the deal no problems. I have purchased 2 trucks there now and have not had any issues with the deals completely going as promised More

by SnappeyTom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Templeton
Aug 16, 2022 -

SnappeyTom responded

This is my second purchase and it has been as promised. Both trucks were the represented quality. I will recommend them to friends and family. Derek, Kyle and Madison did a lot of work and made lots of changes and concessions to help me get the truck I wanted.

August 13, 2022

Derek stayed over an hour and half with us after closing time to help us finish the purchase of our dream car that I could afford at an early age due to the reasonable price and the gracious trade in value More

by Cadenfarris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Vernon Auto Group responded

Fantastic! We appreciate you sharing your experience with us and hope you enjoy your vehicle!

August 10, 2022

It was good working with Rodney through text and email. The delivery feature was also nice. More

by kevin.birocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Vernon Auto Group responded

We enjoyed working with you as well, and hope you enjoy the vehicle! Thank you again for your business with us!

August 10, 2022

Super fast transaction. Best buying experience I’ve had. Will definitely be buying again in the future!! More

by abascal.adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hope
Aug 23, 2022 -

Vernon Auto Group responded

We appreciate your response with us, we enjoyed working with you and hope to see you again in the future!

August 08, 2022

Buying process is smooth and timely. Second time to buy from them - they have what it takes to make the buying process easy. More

by stephen.dowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we continue to enjoy doing business with you!

August 06, 2022

Excellent service and delivered as promised. Look forward to working with them on future purchases. More

by cscott2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hope, Madison Templeton
Aug 08, 2022 -

Vernon Auto Group responded

Wow! Thank you for sharing with us, we look forward to working with you again in the future!

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