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Vernon Auto Group

Vernon, TX

4.9
5,549 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,549 reviews

March 04, 2017

Pleasant and friendly people. Steve was very helpful and friendly to work with. The deal went smoothly and I was in and out of there in less than 2 hours. The vehicle was excelle More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Echols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Vernon Auto Group responded

Thank you for your great response! We are happy to hear that you received a good experience with us! Let us know if we can help in the future.

March 04, 2017

Best vehicle buying experience I've ever had! We were able to take care of pretty much everything over the phone. Along with the rebates and exemplary service, everyone was extremely friendly an More

by CaptainChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ware, Nicolas Fuentes
Mar 13, 2017 -

Vernon Auto Group responded

Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.

March 04, 2017

Excellent effort to go above and beyond Brandon did an excellent job finding a truck and price to fit us. Got the color we wanted and the extras were a plus. I would recommend the dealership More

by Travislinework
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell
Mar 15, 2017 -

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

March 03, 2017

Nice Place To Shop For Vehicles Somewhat Happy with Purchase Somewhat Unhappy Its Been Over a Month Now Have Not Received Title. Have Called Them a Few times But they don't return ca More

by Wes Passmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
Mar 13, 2017 -

Vernon Auto Group responded

Mr. Passmore, We do apologize for the inconvenience on your title work. We have been waiting on the title from the previous owner. I will have our Title Clerk give you a call! Thank you for bringing this to our attention. Communication is a vital to us, so please give me a call if you do not here from the Title Clerk. 940-225-2536

March 02, 2017

Excellent experience overall Everyone we dealt with was very polite and friendly. Correspondence was excellent. They were straight forward, honest, quick, and did what they said More

by cmrgn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Floyd
Mar 13, 2017 -

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

March 02, 2017

Bought a 2016 F350 I traded my f150 in on a F350. Brandon was very helpful through the whole deal. Definitely will recommend him and your dealship to everyone. More

by Bkjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Mitchell
Mar 13, 2017 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

March 02, 2017

Quick professional experience Was referred by Virgil Lee. Found truck on website. Contacted Morgan Chavez and worked the deal by phone. Nick Ware and Morgan assisted us upon arr More

by R&D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ware, Morgan Chavez
Mar 13, 2017 -

Vernon Auto Group responded

Thank you for your kind words! We are happy to hear you had the best experience with us! We look forward to working with you in the future! Take care. Give us a call if you need anything!

March 02, 2017

Good deal They were very friendly and helpful. They were not pushy and listened to what we wanted. We checked several other places and they had the best deal on More

by Sooner14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lane
Mar 13, 2017 -

Vernon Auto Group responded

Thank you for your great response! We are happy to hear that you received a good experience with us! Let us know if we can help in the future.

March 02, 2017

Excellent quality service Excellent and quality service! Enjoyed my experience with dealership. My sales associate Chase was very professional and proficient in his work. I wou More

by Charlie Falcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Maldonado
Mar 13, 2017 -

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

March 02, 2017

Morgan is the man! I'm glad I got in touch with Morgan at Vernon. I flew from California all the way to Texas for a Ram they had in stock and for a price that couldn't b More

by Bkillgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie in finance, Morgan Chavez
Mar 13, 2017 -

Vernon Auto Group responded

Thank you for the awesome Review! We appreciate your business. Contact us if we need to assist you with anything!

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