Vernon Auto Group

Very helpful in every way Drove from Louisiana to go get truck an when we got to store they were waiting an so helpful. We will be back again when we are ready for another tru Drove from Louisiana to go get truck an when we got to store they were waiting an so helpful. We will be back again when we are ready for another truck. Thank you Richard for all the help More

A very pleasant experience. I only have two concerns, one we should have been told about the Stop/Start feature when stopping for traffic or signal lights. We were really surpris I only have two concerns, one we should have been told about the Stop/Start feature when stopping for traffic or signal lights. We were really surprised that the engine actually stopped or shut off at a red light. Second, we only got one key to the car and was told that they couldn't find the second set but, would mail them to us as soon as they can be located. I would think that a dealership this large would have a system of keeping up with the keys. Our salesperson, Nick Ware did a wonderful job getting us in a new car, hats off to Nick.. More

Very smooth and pleasant experience. I dealt with 4 different employees while purchasing my truck ..: all of them including Richard were helpful pleasant and easy to deal with. The truck I dealt with 4 different employees while purchasing my truck ..: all of them including Richard were helpful pleasant and easy to deal with. The truck was in great shape when we picked up. I would gladly recommend Vernon Auto group to anyone More

Very good, Above average. The salesman I worked with was very understanding of my work schedule. He helped as much as he could to move the deal along while I was unavailable. H The salesman I worked with was very understanding of my work schedule. He helped as much as he could to move the deal along while I was unavailable. He was respectful to my wife and was considerate of our situation. He made no misrepresentations which was appreciated. He told the truth about the vehicle and he was honest when he said he didn't know, but then he would get back to me with what he could. I was not the easiest customer but he was very accommodating. I would recommend THIS salesman. He wanted to make a sale because he wanted to not because he had a commission check waiting. And the finance manager was good too. She accommodated my kids in her office and was timely, efficient, and kind. The only issue I had was that the vehicle which was sold "as is" had some pretty awful tires on it which probably wouldn't pass another place's state inspect. And they wouldn't budge on putting some safer ones on. More

Second deal made with VAG. Junior Calvillo is a pleasure to work with, as well as the rest of the support staff. Very attentive to the customers overall care and satisfaction. Junior Calvillo is a pleasure to work with, as well as the rest of the support staff. Very attentive to the customers overall care and satisfaction. I'll steer business their way whenever I can. In fact, I already have. More

Vernon Auto Colton Roper and Morgan Chavez both assisted with my recent purchase (5th vehicle I've purchased from the dealership). I've always used Morgan and he Colton Roper and Morgan Chavez both assisted with my recent purchase (5th vehicle I've purchased from the dealership). I've always used Morgan and he has always been helpful and patient with zero sales pressure. This was my first experience with Colton and I was very pleased with him as well. I would recommend anyone wanting a vehicle to use either of these gentlemen as they are an excellent representation of Vernon Auto. Thank you both for your honesty and hard work without sales pressure or tactics. More

2017 F250 Derek and Vernon worked hard to make my unique requests work. Thanks for getting it done. I'll be back in a few years. And a few years after that. Derek and Vernon worked hard to make my unique requests work. Thanks for getting it done. I'll be back in a few years. And a few years after that. More

Amazing Service We live in Michigan and this is the 2nd Ford truck we have purchased in the last 12 months from Vernon. Customer service is excellent & make purchasi We live in Michigan and this is the 2nd Ford truck we have purchased in the last 12 months from Vernon. Customer service is excellent & make purchasing a truck out of state incredibly easy. Ryan Smith definitely earns the "Gold Star" for the service he provided us. He went over and above to ensure we received the best pricing on our new vehicle, made a point to stay in connect with us and was always available to answer all our questions. Ryan also made arrangements to have our new truck delivered to the airport this Sunday when I fly in to drive it home. His team also expedited all the paperwork so we could close the deal within 4 days. The service we received is nothing less than exceptional. We have told many of our friends to contact Ryan if they are looking to purchase a new vehicle. More

Best deals around and easy transaction I won't shop anywhere else. I've purchased about 12 vehicles in the past 8 years from them. Never an issue. Highly recommend these guys! I won't shop anywhere else. I've purchased about 12 vehicles in the past 8 years from them. Never an issue. Highly recommend these guys! More

Complete Satisfaction. A small town feel with a large presence is what "Vernon Auto Group" encompasses. This is where any true car person comes to make their purchase & leav A small town feel with a large presence is what "Vernon Auto Group" encompasses. This is where any true car person comes to make their purchase & leaves with a true sense of overall satisfaction. I have purchased several new car's & trucks from "Vernon Auto Group" & feel just as appreciated with each & every buy. More