Vernon Auto Group

Best dealership ever! Marilyn My husband and I had no immediate plans to buy a truck. But we went by just to look around. Mark Dunson and Chris Dunson made a deal we could not refu My husband and I had no immediate plans to buy a truck. But we went by just to look around. Mark Dunson and Chris Dunson made a deal we could not refuse. Needless to say we drive off in a 2017 Silverado.We are loving the truck and the service was superb, all the way from test driving to signing papers! I highly recommend this company when looking for a vehicle! Keep up the great work! More

Repair immediately following purchase I purchased a 2009 Ford Edge from Vernon Auto Group (VAG) in May 2017. During the test drive, I felt there was something "not quite right" with the b I purchased a 2009 Ford Edge from Vernon Auto Group (VAG) in May 2017. During the test drive, I felt there was something "not quite right" with the brakes. We purchased the vehicle and requested that the brakes be checked before we rolled off the lot. We were told they were checked and they were fine. Over the next month they continued to get "worse". Not a huge problem, but periodically, the "power" aspect of the brakes was not available, making the brakes quite stiff and then the "power" would return in the middle of braking resulting in a very rapid stop (as the you were really stomping on them at this point. I contacted Ashley Hernandez in Customer Service and she immediately schedule me for repair and even thought the Ford recall for this issue only covered 2010-2013, they made the repair at no charge to me. In addition, they sent a driver to my house to pick up the vehicle and drop off a loaner (we live about 50 miles from the dealer). We used the loaner for a week (they had to order parts) and were never inconvenienced in the least. They then had the car delivered back to my home and the loaner picked up. I felt that VAG went above and beyond what was expected. Kudos to them for their efforts! More

Awesome experience The reason I gave him a 5-star rating is because he was very helpful, he listened, he didn't try to push me or pressure me into anything and he was ju The reason I gave him a 5-star rating is because he was very helpful, he listened, he didn't try to push me or pressure me into anything and he was just an all- around awesome salesman made my experience worthwhile. The best car buying experience I've ever had. I would recommend him to anyone or anybody who is looking to buy a new or used vehicle he's just awesome. More

Awesome Experience We drove to Vernon from Dallas to purchase a F250 that was exactly the configuration we wanted. Morgan made this quick and easy. Our trade was priced We drove to Vernon from Dallas to purchase a F250 that was exactly the configuration we wanted. Morgan made this quick and easy. Our trade was priced as quoted and the new F250 flawless. Great experience! More

great Since I started communicating on the phone and via email everyone were very helpful answering all the questions that I had and without me asking they Since I started communicating on the phone and via email everyone were very helpful answering all the questions that I had and without me asking they offered to pick me and my little girl up from the airport. I was traveling from Illinois that was a big help for me. Thanks' everyone at The Vernon Group for your support. More

Chevy 2007 , Duramax diesel They were great, they really worked for me, best dealership I've ever dealt with period, Sheridan was very helpful , worked very hard for me They were great, they really worked for me, best dealership I've ever dealt with period, Sheridan was very helpful , worked very hard for me More

Good customer service Colton was very helpful in making my next vehicle purchase. He was willing to help in any way he could. He made the whole buying process smooth and ea Colton was very helpful in making my next vehicle purchase. He was willing to help in any way he could. He made the whole buying process smooth and easy. I made sure to tell him that he is a good sales man and to keep treating people this way and he will go far. I felt the same way about the other folks I felt with as well. More

2017 king Ranch F250 Ray did a very good job of keeping me informed during the buying process of this truck. Its hard to buy one unseen and your group made sure i had pict Ray did a very good job of keeping me informed during the buying process of this truck. Its hard to buy one unseen and your group made sure i had pictures and lots of details. When the truck arrived it was clean and on time. Thank you again I would deffenately purchase my next vehicle at vernon. More

Best dealership and staff Vernon auto group staff went out of their way to make our purchase easy, especially sense we are from Calif. we received several calls from them check Vernon auto group staff went out of their way to make our purchase easy, especially sense we are from Calif. we received several calls from them checking in our satisfaction of our purchase.. we have never received such service from any deal like this before. Great co to work with, awesome people. More

Easy & fast to put our deal together!! I buy all our vehicles over the phone. Kyle made this the easiest & fastest transaction we have ever had!! Everything was straight forward and no game I buy all our vehicles over the phone. Kyle made this the easiest & fastest transaction we have ever had!! Everything was straight forward and no games! We will not buy another vehicle without trying to trade again here first!! More