Vernon Auto Group

The follow up after purchase was great The dealership delivered vehicle 160 miles away. I had purchased the vehicle online. The vehicle was delivered on a low tire and needed an alignment. The dealership delivered vehicle 160 miles away. I had purchased the vehicle online. The vehicle was delivered on a low tire and needed an alignment. I took the vehicle to a local shop and they said it needed two new tires as well as the alignment. The dealership contacted me prior to the vehicle to to follow up asking if the vehicle needed anything. I work out of town and they honored the vehicle needs even though it took me around 20 days to get the vehicle fixed. They sent 400 dollars for 2 new tires, a small piece for the seat cover in the backseat, and the money to reimburse the alignment cost. More

Salesman Derek Wilson I bought a used 2015 car sight unseen. All i had was pictures and Derek's word the car was clean. And it was... not a chip anywhere. Interior spotl I bought a used 2015 car sight unseen. All i had was pictures and Derek's word the car was clean. And it was... not a chip anywhere. Interior spotless. Financing is what has caused me to write the review and possibly oneday buy another car from them even though they are 700 miles away. They quoted me a rate that i agreed too but when it cams time to finalize everything they gave me a rate 2 points less. That put a HUGE smile on my face... Hehe Thank you Derek Wilson and Vernon Ford. More

Fast, efficient, kind, friendly. Derrick Wilson and Mark Mills both showed us plenty of options that it was actually a hard choice because we liked two in particular. We decided with Derrick Wilson and Mark Mills both showed us plenty of options that it was actually a hard choice because we liked two in particular. We decided with our Ford Expedition and it is the right choice. Everyone we met was kind and friendly. Excellent service, fast and efficient and kind people. More than likely will continue to purchase another vehicle from here in the future. Thanks to everyone. More

A friendly and very good dealership Very nice, not pushy on buying just any car. Willing to work around your schedule to find the right car that we wanted, not just one off the lot. Kyle Very nice, not pushy on buying just any car. Willing to work around your schedule to find the right car that we wanted, not just one off the lot. Kyle Echols was very good to work with and never asked me to settle for something I did not want. More

Great help The salespeople were extremely helpful when it came to finding the right vehicle for myself. They had shown me different prices for the one I wanted, The salespeople were extremely helpful when it came to finding the right vehicle for myself. They had shown me different prices for the one I wanted, but also for vehicles that were similar to it. So I could consider one of those options as well. More

Outstanding experience We found the car we like and test drove it...John worked really had to make sure we got the car we wanted. I was so pleased with all of the customer s We found the car we like and test drove it...John worked really had to make sure we got the car we wanted. I was so pleased with all of the customer service that was given. More

Great service for online buyers Found just the car I was looking for and seemed to be priced very well based on others available making it worth my time to pick it up from MI. I was Found just the car I was looking for and seemed to be priced very well based on others available making it worth my time to pick it up from MI. I was dropped off at the wrong address, old location, coming from the airport, but just across town. Brandon drove over and picked me up so no hassle with trying to find another Uber or transport More

Long distance relationships CAN work I searched for quite a while for a F350 King Ranch with the options I needed. Vernon Ford had the truck - at one of the best prices I found anywhere. I searched for quite a while for a F350 King Ranch with the options I needed. Vernon Ford had the truck - at one of the best prices I found anywhere. The only issue is that I am from Massachusetts, and it was a bit unsettling to think about the logistics involved, not to mention the trust I would have to place in a dealership 1,800 miles away. The crew at Vernon Ford made it simple and clean - even helping me to round-up some accessories I wanted to have installed before the trip back. I was picked up at the airport, driven to the dealership, and the truck was waiting for me when I got there. The salesman Jason went the extra mile - literally. I did not want to jump on the highway in a truck with no miles at all, so he made sure to put some gentle, non-smoker miles on the truck for me. I would recommend the team at Vernon Ford. Overall was a great experience. Thank you ! More

Excellent Very good to work with you on what you need. I got exactly what I was looking for. I will be going back to this dealership. Very good to work with you on what you need. I got exactly what I was looking for. I will be going back to this dealership. More

Very helpful and reasonable Great dealership to buy a vehicle from. We live about 5 hours away, and where running a little bit late because of traffic. They waited there an extr Great dealership to buy a vehicle from. We live about 5 hours away, and where running a little bit late because of traffic. They waited there an extra hour for us and helped us out appropriately. Very appreciative because of that. More