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Vernon Auto Group
Vernon, TX
5,549 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,549 reviews
June 10, 2019
Great Car Purchase Experience I had a great car buying experience at Vernon Auto. Steve was extremely helpful and made my experience picking the right vehicle easy and stress fre I had a great car buying experience at Vernon Auto. Steve was extremely helpful and made my experience picking the right vehicle easy and stress free. I would definitely shop there again. More
by Cargirl,lois456
Employees Worked With
June 08, 2019
Great Experience Found the truck I wanted ask Andrea to send me a buyers order and wired money. Flew in they picked me up went to dealer signed papers. Went over tru Found the truck I wanted ask Andrea to send me a buyers order and wired money. Flew in they picked me up went to dealer signed papers. Went over truck operations and headed home. Very good experience and look forward to doing business again More
by Rad2005
Employees Worked With
Andrea Bodine
June 08, 2019
Great experience This is the 2nd vehicle I’ve bought from Vernon and it was just as easy this time as it was last time. Sales personnel were very helpful! Would defini This is the 2nd vehicle I’ve bought from Vernon and it was just as easy this time as it was last time. Sales personnel were very helpful! Would definitely recommend shopping here. More
by Jordan1
June 07, 2019
Car Buying the Way It Should Be Because of my great experience, my next car purchase will be back here with Brandon! I had an expectation of what I wanted and how I wanted to pay... Because of my great experience, my next car purchase will be back here with Brandon! I had an expectation of what I wanted and how I wanted to pay... Brandon made it happen! More
by HighplainsBill
Employees Worked With
Brandon Mitchell, David Foster
June 05, 2019
Lacking in customer service. I felt as if Vernon Automotive was lacking in customer service. My dealings with Rodney were professional, however, I did not feel as if I was a prior I felt as if Vernon Automotive was lacking in customer service. My dealings with Rodney were professional, however, I did not feel as if I was a priority to him. He was never overly friendly, nor did he go out of his way to make sure I was pleased. He was very short with me every time I spoke with him. I was very displeased to find out that after buying the truck that the dealership was going to charge a delivery fee, this is unheard of for me. I have purchased multiple vehicles and have never been charged for delivery... not once. We finally agreed that they would deliver the truck to me at no cost, however, when it came time for my deposit on the truck to be refunded, I was told that the deposit was used towards my delivery. The delivery was $400.00 and my deposit was $500.00, so the remaining was applied to the truck cost. This was NOT our agreement. I spoke with Martin in finance and he was very helpful and friendly, and in my opinion should be the one on the sales floor. When it was all said and done, I was told that actually came out on top because I had an extra $100.00... what a crock. I was under the impression that I was to receive the truck with no delivery fee and receive my refund back, however, that was not the outcome. I was told that had I bought brand new my experience would have been better. It is incredibly disappointing to me that this dealership does not value the sale of a $52,000.00 automobile. Because of my refund not being returned to me and because of the delivery fee being charged I will not be recommending Vernon Auto Group to anyone, nor will I ever buy a vehicle from this dealership again. More
by kgentry
June 03, 2019
Easiest car purhcase I've ever had! Everyone was so friendly and helpful! Found the truck I wanted, got me a great interest rate and delivered it to my door! Great Experience! Everyone was so friendly and helpful! Found the truck I wanted, got me a great interest rate and delivered it to my door! Great Experience! More
by BET Dallas
Employees Worked With
Chris Slaydon, Andrea Bodine, Stephanie Fernandez
June 03, 2019
Best car Buying experience Highly recommend Vernon Auto Group. Ask for Andrea Bodine. She searched for the vehicle I wanted with all the features I asked for, worked my trade de Highly recommend Vernon Auto Group. Ask for Andrea Bodine. She searched for the vehicle I wanted with all the features I asked for, worked my trade deal and got me better pricing on both the new car and the trade than my local dealer. No hassle and no pushy sales people. Great experience. More
by Mouce23
Employees Worked With
Andrea Bodine, Stephanie Fernandez
June 03, 2019
Professional and prompt service Steve and Martin were very good to work with. Very professional and organized.They were straight forward with the deal and answered all questions. I w Steve and Martin were very good to work with. Very professional and organized.They were straight forward with the deal and answered all questions. I would definitely recommend or call them for any future business. More
by Wildleg59
June 02, 2019
Purchased a 2019 F250 King Ranch. I looked on line and found Vernon auto group. Once I ask for information, I was contacted by Andrea. She did an awesome job of helping me navigate t I looked on line and found Vernon auto group. Once I ask for information, I was contacted by Andrea. She did an awesome job of helping me navigate the purchase process. We spoke several times. I drove down and bought the truck, my time at the dealership was less than 2 hours. Painless!! More
by SGS
Employees Worked With
Andrea Bodine, David Foster
June 01, 2019
What a great experience I was shopping for the best deal and was willing to travel as far as I had to. I was contacting multiple dealerships asking for information and the ma I was shopping for the best deal and was willing to travel as far as I had to. I was contacting multiple dealerships asking for information and the majority of them were not easy to work with. Most would provide information in what I consider a very unprofessional manner. Then I came across Vernon Auto Group and Nick Ware. Immediately I noticed a difference. Their communication was professional and honest. They sent me any information I wanted. They made the online car buying process incredibly easy and transparent. Nick was a pleasure to work with. The driver who delivered my automobile was excellent. I would definitely recommend Nick and Vernon Auto Group. More
by Mozguy24
Employees Worked With
Nick Ware, Martin Oronia
