
Vern Eide Motorcars
Sioux Falls, SD
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Randy Finch I live in Sioux City. I went to my local Vern Edie to see about getting a new 2016 Honda Civic EX. I went through the whole process and they practical I live in Sioux City. I went to my local Vern Edie to see about getting a new 2016 Honda Civic EX. I went through the whole process and they practically guaranteed me I would get the vehicle. Well, the next day they call me and tell me that I can't get it, due to my credit. So, I email Randy, in Sioux Falls, to see if there was anything there that I could get. Randy checked into it and made one call to the Sioux City store. I'm unsure what was said, but all of the sudden, I get a call from Vern Edie in Sioux City and they tell me I can get the car now. I don't know why they wouldn't let me get it the first time, but all because of Randy, I now own a 2016 Honda Civic EX. Randy, if you read this, I want to thank you from the bottom of my heart. If I didn't get this car, I would have had to leave my girlfriend and family for 5 months to go work in a different state, just to save up. I would highly recommend everyone to speak with Randy, if you're looking at getting a vehicle. I don't ever write reviews about any place, but I just want everyone to have the same amazing experience that I had. More
Poor Communication We called to set an appointment for a 15000 mile service and were told the appointment would be an hour or so long. We planned for that as we were dr We called to set an appointment for a 15000 mile service and were told the appointment would be an hour or so long. We planned for that as we were driving from more than an hour away. When we checked in we were told our appointment would be between 4-5 hours. When we explained that we had not planned on that, the solution was to reschedule or wait. Seeing as we were there, we opted to wait. Sensing our frustration, they rushed or vehicle in and it was done in under an hour and a half. When I came back to pick it up, it had not been washed so I had to ask to have that done and wait some more. No details of the servicing were gone over with me. We have had problems with every visit we have made to this dealer, and will not be purchasing or servicing another vehicle from here. More
Best Service I have ever recieved! I was so impressed with everyone I encountered there! Great people and atmosphere while we waited! They even went our of their way to help. Thank yo I was so impressed with everyone I encountered there! Great people and atmosphere while we waited! They even went our of their way to help. Thank you! More
Vehicle Servicing Very pleasant and professional. Went over all details and explained everything well and answered any questions we had. Steve is a great service tech Very pleasant and professional. Went over all details and explained everything well and answered any questions we had. Steve is a great service technician. Thank you More
GREAT car buying experience! I can only say great things about my experience working with Vern Eide and Emir. Not only did he work to find me a great vehicle in a short amount of I can only say great things about my experience working with Vern Eide and Emir. Not only did he work to find me a great vehicle in a short amount of time, he was extremely professional and kind during the whole process. More
Top professionals.. Not only is every employee professional, but they are knowledgeable and kind. They always have time for you, no matter how small your problem is. Alw Not only is every employee professional, but they are knowledgeable and kind. They always have time for you, no matter how small your problem is. Always satisfied...Thank you Vern Eide for hiring the BEST! Peg More
Great! We have been very satisfied with the service we have received as well as the staff we have dealt with. The comfortable waiting area and the access to We have been very satisfied with the service we have received as well as the staff we have dealt with. The comfortable waiting area and the access to coffee, etc., makes the wait time much more enjoyable. More
Great! I hit a dead deer on the interstate and my tire pressure light came on .they air the tires up to the appropriate air pressure and they checked the fr I hit a dead deer on the interstate and my tire pressure light came on .they air the tires up to the appropriate air pressure and they checked the front end out for any visible Damage .no damage ,thank god.they reset the tire pressure light.there was no charge for that service! Great job guys ! More
Very busy, but service was excellent. The service department is very busy. I had to wait to be helped, while it seemed that employees walked around me. Once I was helped, the exceeded my The service department is very busy. I had to wait to be helped, while it seemed that employees walked around me. Once I was helped, the exceeded my expectations. They went above and beyond to make sure my minor body work was paid for in full, either by Honda or Vern Eide. Definitely worth the wait to be helped. More
Excellent Service, Family Friendly This was only the second time I had been in their facility. The first to check a battery and the second for an oil change. Time estimate was less th This was only the second time I had been in their facility. The first to check a battery and the second for an oil change. Time estimate was less than I expected, people were friendly, one sales person recognized me as if I were family. The verbal summary of what they checked on the vehicle was very personal. I never felt that I was Just another customer in the scheme of many. I was treated as someone important to them. More