Vern Eide Motorcars

14 Years of Customer Satisfaction! We have purchased 4 vehicles from Vern Eide. VERN EIDE HONDA Sales, Service & Maintenance is 2nd to None! Today was routine 70,000 mile maintenance We have purchased 4 vehicles from Vern Eide. VERN EIDE HONDA Sales, Service & Maintenance is 2nd to None! Today was routine 70,000 mile maintenance.... done quickly while we relaxed in the comfortable "Coffee/Cookie" Shop reading the newspaper. Everything done in less time than expected, with a quick question if we wanted windshield wiper blades replaced, we did, which took just a few minutes more. For a very reasonable cost & amount of time, our 2008 Odyssey runs and handles like a new vehicle. More

Express Service for a tire repair I called to find out the service times and the call volume for recalls had me on a wait list that eventually went to voice mail. My call was returned I called to find out the service times and the call volume for recalls had me on a wait list that eventually went to voice mail. My call was returned by a service mgr between a half hour and an hour. The service mgr stated the times for service and for 'express service' for oil change, rotations and tire repairs. I entered the service bay (5:15 pm). I got out of the vehicle and was greeted in less than one minute by a young fella that didn't give his name after he asked for mine. I didn't recognize him as being in the bay when I entered. Other service agents were at the service desks but I wasn't acknowledged by them. They didn't say 'hello' or "Express service will be with you very soon". Once in, the tire repair was quick and the young man nicely handed me the culprit for the problem (a screw) and the billing. He walked me to cashier, told me where my vehicle was parked and he said "Thank you". This is our 1st Honda and has less than 350 miles. The vehicle has the paper license in the windows. I give an average rating. I had higher expectations and feel I would get the same service from a local repair or service center. Maybe the blue jeans the shirt that looked like I was with a towing company didn't allow me to look like a Honda owner. More

Service appointment My service appointment went quickly and smoothly. They offer tv, cookies and multiple beverage to have while you wait. Was such a joy to have it g My service appointment went quickly and smoothly. They offer tv, cookies and multiple beverage to have while you wait. Was such a joy to have it go so smoothly! Thank you Vern Eide Honda. More

diagnose rear fans not working on Odysse Diagnosed problems quickly and called with an estimate. Snow storm delayed parts truck but repairs were done within an extra day. Rear fans are workin Diagnosed problems quickly and called with an estimate. Snow storm delayed parts truck but repairs were done within an extra day. Rear fans are working great. More

Customer Service In the past after pulling into the garage for service, someone always greeted you as soon as you got out of your car or even met you at your car bef In the past after pulling into the garage for service, someone always greeted you as soon as you got out of your car or even met you at your car before you even opened the door. The last couple times when getting our cars serviced I have gotten out of the car and stood there with no one so much as acknowledging me. The last time there were four people sitting right at their desks(not on the phone) and no one else was in the garage at the time getting serviced. It truly was uncomfortable and disappointing. We have purchased 5 vehicles from Vern Eide, and come from an hour away. The last two years the customer service in the service department has really changed from when we first started going to Vern Eide. More

Recall city It was so nice for Matt to get my recall done in such a short amount of time on a Saturday it was nice not to have to take additional time out of my b It was so nice for Matt to get my recall done in such a short amount of time on a Saturday it was nice not to have to take additional time out of my busy week! More

oil change Went in for an oil change and tire rotation. Service manager explained already had the rotation last time so not needed. The service manager approac Went in for an oil change and tire rotation. Service manager explained already had the rotation last time so not needed. The service manager approached me again later showing the engine filter was very dirty w/ bugs in it(so agreed to replace). Then I thought wow that was dirty how come they did not replace that last time? Once you completed the oil change and paid i went out to my vehicle begin to leave and notice i forgot to have the wiper blade replaced as the passenger side needed it as the wiper blade was ripped. I looked at the oil change check sheet and notice that it was checked off as being ok. So with the really dirty engine filter with bugs in it not being changed or cleaned out until now and you checking off the wiper blade was fine when it needed to be changed. Just wonder if ever thing is really being checked? And that makes me wonder if I can trust I am being taken care of? I understand this is not Andy ' s fault but those work in in the oil change area. More

Excellence Excellent service! Fast, efficient. First service for my vehicle and the covered everything! Explained all things done. In and out as a drop in in und Excellent service! Fast, efficient. First service for my vehicle and the covered everything! Explained all things done. In and out as a drop in in under an hour More

Great service! Quick! They get the job done right the first time! No appointment necessary. Just drive up, have a free cup of coffee and in no time, my car was re Quick! They get the job done right the first time! No appointment necessary. Just drive up, have a free cup of coffee and in no time, my car was ready! More

Efficient but grease stains I like Vern Eide and love my Honda Accord. Service is quick and efficient. I would like them to make sure they reset tire gage and oil change (happ I like Vern Eide and love my Honda Accord. Service is quick and efficient. I would like them to make sure they reset tire gage and oil change (happened 2 times). Grease spots on light interior last 3 times I have been there. Nice if like other dealerships wash or vacuum vehicles for free. More