Vern Eide Motorcars

oil change Went in for an oil change and tire rotation. Service manager explained already had the rotation last time so not needed. The service manager approac Went in for an oil change and tire rotation. Service manager explained already had the rotation last time so not needed. The service manager approached me again later showing the engine filter was very dirty w/ bugs in it(so agreed to replace). Then I thought wow that was dirty how come they did not replace that last time? Once you completed the oil change and paid i went out to my vehicle begin to leave and notice i forgot to have the wiper blade replaced as the passenger side needed it as the wiper blade was ripped. I looked at the oil change check sheet and notice that it was checked off as being ok. So with the really dirty engine filter with bugs in it not being changed or cleaned out until now and you checking off the wiper blade was fine when it needed to be changed. Just wonder if ever thing is really being checked? And that makes me wonder if I can trust I am being taken care of? I understand this is not Andy ' s fault but those work in in the oil change area. More

Recall city It was so nice for Matt to get my recall done in such a short amount of time on a Saturday it was nice not to have to take additional time out of my b It was so nice for Matt to get my recall done in such a short amount of time on a Saturday it was nice not to have to take additional time out of my busy week! More

Excellence Excellent service! Fast, efficient. First service for my vehicle and the covered everything! Explained all things done. In and out as a drop in in und Excellent service! Fast, efficient. First service for my vehicle and the covered everything! Explained all things done. In and out as a drop in in under an hour More

Great service! Quick! They get the job done right the first time! No appointment necessary. Just drive up, have a free cup of coffee and in no time, my car was re Quick! They get the job done right the first time! No appointment necessary. Just drive up, have a free cup of coffee and in no time, my car was ready! More

Efficient but grease stains I like Vern Eide and love my Honda Accord. Service is quick and efficient. I would like them to make sure they reset tire gage and oil change (happ I like Vern Eide and love my Honda Accord. Service is quick and efficient. I would like them to make sure they reset tire gage and oil change (happened 2 times). Grease spots on light interior last 3 times I have been there. Nice if like other dealerships wash or vacuum vehicles for free. More

Randy Finch I live in Sioux City. I went to my local Vern Edie to see about getting a new 2016 Honda Civic EX. I went through the whole process and they practical I live in Sioux City. I went to my local Vern Edie to see about getting a new 2016 Honda Civic EX. I went through the whole process and they practically guaranteed me I would get the vehicle. Well, the next day they call me and tell me that I can't get it, due to my credit. So, I email Randy, in Sioux Falls, to see if there was anything there that I could get. Randy checked into it and made one call to the Sioux City store. I'm unsure what was said, but all of the sudden, I get a call from Vern Edie in Sioux City and they tell me I can get the car now. I don't know why they wouldn't let me get it the first time, but all because of Randy, I now own a 2016 Honda Civic EX. Randy, if you read this, I want to thank you from the bottom of my heart. If I didn't get this car, I would have had to leave my girlfriend and family for 5 months to go work in a different state, just to save up. I would highly recommend everyone to speak with Randy, if you're looking at getting a vehicle. I don't ever write reviews about any place, but I just want everyone to have the same amazing experience that I had. More

Poor Communication We called to set an appointment for a 15000 mile service and were told the appointment would be an hour or so long. We planned for that as we were dr We called to set an appointment for a 15000 mile service and were told the appointment would be an hour or so long. We planned for that as we were driving from more than an hour away. When we checked in we were told our appointment would be between 4-5 hours. When we explained that we had not planned on that, the solution was to reschedule or wait. Seeing as we were there, we opted to wait. Sensing our frustration, they rushed or vehicle in and it was done in under an hour and a half. When I came back to pick it up, it had not been washed so I had to ask to have that done and wait some more. No details of the servicing were gone over with me. We have had problems with every visit we have made to this dealer, and will not be purchasing or servicing another vehicle from here. More

Best Service I have ever recieved! I was so impressed with everyone I encountered there! Great people and atmosphere while we waited! They even went our of their way to help. Thank yo I was so impressed with everyone I encountered there! Great people and atmosphere while we waited! They even went our of their way to help. Thank you! More

Vehicle Servicing Very pleasant and professional. Went over all details and explained everything well and answered any questions we had. Steve is a great service tech Very pleasant and professional. Went over all details and explained everything well and answered any questions we had. Steve is a great service technician. Thank you More

GREAT car buying experience! I can only say great things about my experience working with Vern Eide and Emir. Not only did he work to find me a great vehicle in a short amount of I can only say great things about my experience working with Vern Eide and Emir. Not only did he work to find me a great vehicle in a short amount of time, he was extremely professional and kind during the whole process. More