
Vern Eide Motorcars
Sioux Falls, SD
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long wait times Hey this used to be the best in the Midwest. Now you wouldn't want to buy here unless you know where you can get decent service elsewhere. I have bou Hey this used to be the best in the Midwest. Now you wouldn't want to buy here unless you know where you can get decent service elsewhere. I have bought a couple of new vehicles here, but have had about enough. A month or so ago I stopped by with a tire pressure light on, appr. two hours later they showed me the carpet tack that was causing the problem. Last week I stopped for 55000 mile service, basic oil, filter change and tire rotation. Close to two hours later I see my car going on to the rack, One guy grabbing the oil drop pan and the other starting on the tires.. At that time I asked for the service manager, forget it unless you want to know that the dealership has not enough space to do the job correctly. His reasoning not mine, after a very lengthy explanation. These other reviews must be written by employees. More
15k Check up Everyone is very helpful and prompt. Thanks for washing my car at the end of the service engagement. Thanks for everything. Keep up the good work! Everyone is very helpful and prompt. Thanks for washing my car at the end of the service engagement. Thanks for everything. Keep up the good work! More
WOW!!! Took my car in for the 45,000 mile oil change (forgot that I needed to do other things as well) and my car was done quickley! Not only that..... I ha Took my car in for the 45,000 mile oil change (forgot that I needed to do other things as well) and my car was done quickley! Not only that..... I had driven over 1,400 miles and had not cleaned any of the bugs off my car. When they were done not only was my oil changed but the bugs were gone! That is service!! More
Met expectations We live 100 miles from Sioux Falls but agreed to Vern Eide's 7-7-7 service plan when we purchased a 2013 CR-V. Yesterday we brought in the CR-V for an We live 100 miles from Sioux Falls but agreed to Vern Eide's 7-7-7 service plan when we purchased a 2013 CR-V. Yesterday we brought in the CR-V for an oil change/tire rotation. Everything was handled well, although the service took a little longer than expected. It was not an issue, however, and the waiting area is very comfortable. We've had our vehicle a year now and have had no problems with Vern Eide More
Great Place Always a great experience - I stopped in without a reservation to get oil changed - was out in 45 minutes. I needed new tires but they were a little s Always a great experience - I stopped in without a reservation to get oil changed - was out in 45 minutes. I needed new tires but they were a little spendy More
Air Conditioning I was very upset when I went in to get my air conditioning fixed in my car this week and it worked for about 10 minutes after I left and is now not wo I was very upset when I went in to get my air conditioning fixed in my car this week and it worked for about 10 minutes after I left and is now not working again. I hate spending my hard earned money on fixing something and then its not fixed. This is especially frustrating due to the fact I'm pregnant and it is very hot outside. More
Vern Eide, raising the standards Gordy helped work through our car shopping and picky taste! He also worked really hard to make sure the car was exactly what I wanted after picking ou Gordy helped work through our car shopping and picky taste! He also worked really hard to make sure the car was exactly what I wanted after picking out the style, explaining all the features, pros, and cons. I was recommended to work with Gordy and was not let down. Steve also helped us on a day that he was not there and was extremely helpful in narrowing down the options to fit into our price range. Thanks Vern Eide for standing out from all the other car dealerships in the area!! More
Thanks Matt! Very friendly and personable. Asked promptly if I had been helped when I arrived. Thorough. He asked if I wanted my torn back wiper blade replaced an Very friendly and personable. Asked promptly if I had been helped when I arrived. Thorough. He asked if I wanted my torn back wiper blade replaced and knew the price. I also appreciate the person that spotted the tear in my wiper-I was driving in the rain/hail storm yesterday and it was scary! I am happy to know that people at Vern Eide see, ask, and repair things that will help prevent accidents. Thank you!!! More
Drippy Oilpan I called from Pierre and made an appointment to diagnose a drip from my CRV, and after a brief inspection learned that at the time of my last oil ch I called from Pierre and made an appointment to diagnose a drip from my CRV, and after a brief inspection learned that at the time of my last oil change (not at a Honda dealership) the crankcase plug wasn't sufficiently tightened and was the source of my driveway drips. I was given a loaner vehicle to run a couple errands in and an hour later I was on my way home, all at no charge. I value such wonderful service. Kudos to Vern Eide Honda !!! More
Customer Service I am unsure of who it was but the employee that worked with us when bringing our car in for a recall, was very rude. His attitude towards us was snobb I am unsure of who it was but the employee that worked with us when bringing our car in for a recall, was very rude. His attitude towards us was snobby. We asked for a rental car beings it would take some time and we were charged and given a 2-door car. It wouldn't be so bad if we didn't have a baby and a car seat to cram in the small back seat. I was very dissatisfied with how we were treated and also with the 2-door rental car that we received especially when we had to pay for it. More