Vern Eide Motorcars

service review Service was great. I enjoy going to the dealership for service as everyone is very friendly and they explain everything that is done or needs to be d Service was great. I enjoy going to the dealership for service as everyone is very friendly and they explain everything that is done or needs to be done. Service is also done in a very reasonable time. Thanks you More

Excellent Service! The service on our Honda was Excellent! All persons involved were kind and respectful. Darlo who managed the work was especially friendly and unders The service on our Honda was Excellent! All persons involved were kind and respectful. Darlo who managed the work was especially friendly and understanding. I appreciate the “Loaner” I was able to use while my Honda was worked on for the recall. Thank you very much. On a scale of 1 to 10, the service was an 11. Sincerely, Kris Roberts Brandon, SD 605-582-8684 kproberts@alliancecom.net More

Fantastic Service! My new Accord was having starting difficulties, and after a jumpstart at home I drove it to Vern Eide. Super fast greet, test of the battery, and rep My new Accord was having starting difficulties, and after a jumpstart at home I drove it to Vern Eide. Super fast greet, test of the battery, and replacement of same. Had first service done at the same time and I was in and out in less than 1 hour.! Kudos to Andy for great customer service. This is why I own Honda vehicles. Thank you. More

Excellent and Jordan also helped me reboot my "bluetooth". My 10,000 service went well, quick and efficient. Needed help with my Bluetooth and Jordan helped reset it. He is wonderful to work with. My 10,000 service went well, quick and efficient. Needed help with my Bluetooth and Jordan helped reset it. He is wonderful to work with. More

Routine service and recall notification This is one of the few business who know what customer service is and care about the image they portray. I have never been dissatisfied with the serv This is one of the few business who know what customer service is and care about the image they portray. I have never been dissatisfied with the service. More

14 Years of Customer Satisfaction! We have purchased 4 vehicles from Vern Eide. VERN EIDE HONDA Sales, Service & Maintenance is 2nd to None! Today was routine 70,000 mile maintenance We have purchased 4 vehicles from Vern Eide. VERN EIDE HONDA Sales, Service & Maintenance is 2nd to None! Today was routine 70,000 mile maintenance.... done quickly while we relaxed in the comfortable "Coffee/Cookie" Shop reading the newspaper. Everything done in less time than expected, with a quick question if we wanted windshield wiper blades replaced, we did, which took just a few minutes more. For a very reasonable cost & amount of time, our 2008 Odyssey runs and handles like a new vehicle. More

Express Service for a tire repair I called to find out the service times and the call volume for recalls had me on a wait list that eventually went to voice mail. My call was returned I called to find out the service times and the call volume for recalls had me on a wait list that eventually went to voice mail. My call was returned by a service mgr between a half hour and an hour. The service mgr stated the times for service and for 'express service' for oil change, rotations and tire repairs. I entered the service bay (5:15 pm). I got out of the vehicle and was greeted in less than one minute by a young fella that didn't give his name after he asked for mine. I didn't recognize him as being in the bay when I entered. Other service agents were at the service desks but I wasn't acknowledged by them. They didn't say 'hello' or "Express service will be with you very soon". Once in, the tire repair was quick and the young man nicely handed me the culprit for the problem (a screw) and the billing. He walked me to cashier, told me where my vehicle was parked and he said "Thank you". This is our 1st Honda and has less than 350 miles. The vehicle has the paper license in the windows. I give an average rating. I had higher expectations and feel I would get the same service from a local repair or service center. Maybe the blue jeans the shirt that looked like I was with a towing company didn't allow me to look like a Honda owner. More

Service appointment My service appointment went quickly and smoothly. They offer tv, cookies and multiple beverage to have while you wait. Was such a joy to have it g My service appointment went quickly and smoothly. They offer tv, cookies and multiple beverage to have while you wait. Was such a joy to have it go so smoothly! Thank you Vern Eide Honda. More

diagnose rear fans not working on Odysse Diagnosed problems quickly and called with an estimate. Snow storm delayed parts truck but repairs were done within an extra day. Rear fans are workin Diagnosed problems quickly and called with an estimate. Snow storm delayed parts truck but repairs were done within an extra day. Rear fans are working great. More

Customer Service In the past after pulling into the garage for service, someone always greeted you as soon as you got out of your car or even met you at your car bef In the past after pulling into the garage for service, someone always greeted you as soon as you got out of your car or even met you at your car before you even opened the door. The last couple times when getting our cars serviced I have gotten out of the car and stood there with no one so much as acknowledging me. The last time there were four people sitting right at their desks(not on the phone) and no one else was in the garage at the time getting serviced. It truly was uncomfortable and disappointing. We have purchased 5 vehicles from Vern Eide, and come from an hour away. The last two years the customer service in the service department has really changed from when we first started going to Vern Eide. More