Vern Eide Motorcars
Sioux Falls, SD
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New Vehicle Purchase I purchased the new 2017 Ridgeline Black Edition. The staff were extremely helpful, and just as excited as I was when the vehicle came in. I purchased the new 2017 Ridgeline Black Edition. The staff were extremely helpful, and just as excited as I was when the vehicle came in. More
#hondalover I bought my Honda Odyssey when my first child was 6 months old. He is now 13. We have replaced it with a Pilot- my husband loved it so much he got one I bought my Honda Odyssey when my first child was 6 months old. He is now 13. We have replaced it with a Pilot- my husband loved it so much he got one too- both from Vern Edie!! We love the professional service, friendly people and the SAFETY we without question can trust at this dealership. Over the years there has been TONS of things they have helped with from vehicle technology to oil changes- We bought our cars as CPO vehicles!! We highly recommend them. More
very good came in to get airbags replaced due to recall- good service- also learned I had a brake light out & that was fixed as well- very appreciative of the u came in to get airbags replaced due to recall- good service- also learned I had a brake light out & that was fixed as well- very appreciative of the use of a vehicle while getting the service, but it was almost out of gas More
Sales amazing service not so much After only having my car for a day I noticed front end shaking. I called my sales Lady and she said call Monday to get it in. I made the appointment f After only having my car for a day I noticed front end shaking. I called my sales Lady and she said call Monday to get it in. I made the appointment for that Friday. I was told that it should only be approximately half a day to fix. So I made the appointment at 11 and arrived about 10:45. I stood and waited at service for 15 minutes before I was even talk to. Then it took another 15 minutes to sign in the vehicle get the loaner car I had asked for. When I called at 3:40 (had to page service 3 xs before anyone answered) they told me it was still going to be another hour and a half. I was told by one of the workers which is a friend of mine that they didn't get the vehicle in right away because service stated I was rude. Which is a bad reason not to fix a vehicle when an appointment was made for a week ahead of time, and knowing I had 3 little kids in tow. I would not have been rude if somebody would have helped me as soon as I pulled my vehicle into the service area. And when I pulled my vehicle into the service area right away there was four men sitting behind your computer and look straight at me none of them asking to help me what I needed nothing they looked at me. Then they called around 5:30 to say it was finished and then I could come pick it up. My sales woman is amazing. The front end women are great. Finance/leasing amazing as well. The men in service we're a totally different subject. More
fast and friendly service Vern Eide always provides excellent service in a friendly manner. They also provide a very comfortable place to sit and wait for your car that is cle Vern Eide always provides excellent service in a friendly manner. They also provide a very comfortable place to sit and wait for your car that is clean and quiet. Free wifi that is simple to connect to as well as free water and coffee is also greatly appreciated. I always enjoy my visits to the dealership and appreciate the great service. More
long wait times Hey this used to be the best in the Midwest. Now you wouldn't want to buy here unless you know where you can get decent service elsewhere. I have bou Hey this used to be the best in the Midwest. Now you wouldn't want to buy here unless you know where you can get decent service elsewhere. I have bought a couple of new vehicles here, but have had about enough. A month or so ago I stopped by with a tire pressure light on, appr. two hours later they showed me the carpet tack that was causing the problem. Last week I stopped for 55000 mile service, basic oil, filter change and tire rotation. Close to two hours later I see my car going on to the rack, One guy grabbing the oil drop pan and the other starting on the tires.. At that time I asked for the service manager, forget it unless you want to know that the dealership has not enough space to do the job correctly. His reasoning not mine, after a very lengthy explanation. These other reviews must be written by employees. More
15k Check up Everyone is very helpful and prompt. Thanks for washing my car at the end of the service engagement. Thanks for everything. Keep up the good work! Everyone is very helpful and prompt. Thanks for washing my car at the end of the service engagement. Thanks for everything. Keep up the good work! More
WOW!!! Took my car in for the 45,000 mile oil change (forgot that I needed to do other things as well) and my car was done quickley! Not only that..... I ha Took my car in for the 45,000 mile oil change (forgot that I needed to do other things as well) and my car was done quickley! Not only that..... I had driven over 1,400 miles and had not cleaned any of the bugs off my car. When they were done not only was my oil changed but the bugs were gone! That is service!! More
Met expectations We live 100 miles from Sioux Falls but agreed to Vern Eide's 7-7-7 service plan when we purchased a 2013 CR-V. Yesterday we brought in the CR-V for an We live 100 miles from Sioux Falls but agreed to Vern Eide's 7-7-7 service plan when we purchased a 2013 CR-V. Yesterday we brought in the CR-V for an oil change/tire rotation. Everything was handled well, although the service took a little longer than expected. It was not an issue, however, and the waiting area is very comfortable. We've had our vehicle a year now and have had no problems with Vern Eide More
Air Conditioning I was very upset when I went in to get my air conditioning fixed in my car this week and it worked for about 10 minutes after I left and is now not wo I was very upset when I went in to get my air conditioning fixed in my car this week and it worked for about 10 minutes after I left and is now not working again. I hate spending my hard earned money on fixing something and then its not fixed. This is especially frustrating due to the fact I'm pregnant and it is very hot outside. More