Vern Eide Motorcars

First Impressions When I got to Vern Eide service department today 7/30/16. The sevice person that I accosted was preoccupied and in a impolite matter told me to wait When I got to Vern Eide service department today 7/30/16. The sevice person that I accosted was preoccupied and in a impolite matter told me to wait by my car. The shop didn't appear busy once he came over and found out my situation was a quick easy fix his attitude changed completely. He was much more polite and pleasant. More

Airbag recall This site is our only auto-store that we visit for auto-related business. We visited the store after making an appointment in order to replace a recal This site is our only auto-store that we visit for auto-related business. We visited the store after making an appointment in order to replace a recalled airbag....done in just over 3 hours, pretty done deal :-) More

Positive experiences I have purchased and serviced several vehicles at this dealership and I have been pleased and satisfied with the quality and efficiency of attention t I have purchased and serviced several vehicles at this dealership and I have been pleased and satisfied with the quality and efficiency of attention to my needs. I have confidence in the quality of work that they do. They are customer friendly and ;pleasant to deal with. I am pleased to recommend them. More

Five star service! We bought our car from this dealership and have always had it serviced here. They deliver fast service with a very friendly staff. Thanks so much! We bought our car from this dealership and have always had it serviced here. They deliver fast service with a very friendly staff. Thanks so much! More

45,000 check up We have been coming to Vern Eide for service for 3 years and are always satisfied w/ service and work, the drive from Yankton is well worth it! We have been coming to Vern Eide for service for 3 years and are always satisfied w/ service and work, the drive from Yankton is well worth it! More

15,000 mile service called for appt. because 15,000 mile service takes approximately 3 hours, employee on phone very patient. Got ride to mall called for ride back to de called for appt. because 15,000 mile service takes approximately 3 hours, employee on phone very patient. Got ride to mall called for ride back to dealer early. Driver very personable and prompt. After service finished, service writer explained what was done and explained he moved car out front, locked and left A/C on so would be cool when we got to it on this 92 degree day. More

Door guard repair I brought the vehicle in to replace a damaged door guard that was noticed when we bought the vehicle. It was done in a timely manner and everyone was I brought the vehicle in to replace a damaged door guard that was noticed when we bought the vehicle. It was done in a timely manner and everyone was professional. More

Service was excellent I always receive friendly and honest service at Vern Eide Honda. A solid team of professionals. They do a great job of explaining what was done and I always receive friendly and honest service at Vern Eide Honda. A solid team of professionals. They do a great job of explaining what was done and any follow up recommendations. More

Awesome Experiance I emailed Jesse asking if he could help us buy out the lease on our 2014 Honda Accord as well as work with us to buy a newer truck. We set up time to I emailed Jesse asking if he could help us buy out the lease on our 2014 Honda Accord as well as work with us to buy a newer truck. We set up time to meet with Jesse and wound up spending 6 hours with him, driving to various Vern Eide locations in Sioux Falls to test drive trucks. We were able to complete both transactions the same day. Never once did we feel like we were wasting his time or pressured to make a hasty decision to buy something. Buying a vehicle can be gruesome and intimidating - not this time! In fact, we actually had fun! Spilled soda on the showroom floor and all. :) This is 3rd time we have done business with Vern Eide, and will continue to come back. Jesse made our experience something we would look forward to doing again in the future. Hands down, he is THE BEST sales person I have ever worked with when purchasing a vehicle! We will recommend Jesse and Vern Eide to friends and family! More

Not the best experience this time I've been using Vern Eide service for over 4 years and 2 different vehicles. Used to be the service was fast and efficient. Apparently they are gett I've been using Vern Eide service for over 4 years and 2 different vehicles. Used to be the service was fast and efficient. Apparently they are getting too busy to schedule the service appointments and have outsourced to a 3rd party. Just the process of getting a service appointment scheduled was a nightmare....on hold for 15 minutes before transferred to a real person, then being interrogated by someone who obviously had no clue about Vern Eide. She then proceeded to schedule me for a 2:30pm drop off for a 30,000 mile inspection that usually takes over half a day, even after me inquiring if that would allow enough time. Needless to say the service rep wasn't the happiest when I showed up at 2:30 for a service that he wouldn't have enough time for. My car wasn't finished until 6pm, which at that time I no longer had a way to get back and pick it up so it had to sit there overnight. Then when I came back to pick it up they had a hard time getting a service rep back to explain the service and charges to me. For a $430 service to a vehicle that is less than a year old I think I deserve to have some details explained to me. Oh and I was told by my sales rep when I bought the car, I would get a complimentary car wash with the big services, which had never happened. More