Vern Eide Motorcars
Sioux Falls, SD
Filter Reviews by Keyword
By Type
Showing 1,100 reviews
Great first car purchase. Micah was extremely helpful and easy going. I have met many salesmen in my journey to find the perfect first car, and he was by far the best. He took Micah was extremely helpful and easy going. I have met many salesmen in my journey to find the perfect first car, and he was by far the best. He took into consideration what I wanted and stuck with that. He even stayed two hours past his normal shift to make sure my deal went smooth. I have nothing but good words for him, thanks for the great experience Micah! More
Long wait,no communication. We have been purchasing cars from Vern Eide for over 20 years. Until recently we have been very happy with our service but the last few times we have We have been purchasing cars from Vern Eide for over 20 years. Until recently we have been very happy with our service but the last few times we have noticed a definite drop in the quality of customer service. I was told it would take an hour for an oil change and it took closer to an hour and a half. The last few times we have had service the times have seemed lengthy. Tim was friendly and courteous but I feel he could gave advised me that it was taking a little longer than expected. I don't entirely blame him for this less than pleasant experience. Perhaps you need to to look at more staffing in your service dept. During my wait, I also observed that your cashier was not very friendly with customers and when they asked her questions, she acted rather annoyed and rude with her answers. Again, my experience with Vern Eide has been very good in the past and I don't plan to quit doing business with you but I know you can do better than this. More
Service Experience when having CVT Software Update We were glad to be able to get this taken care of quicker than an hour through the Express line. We were in a hurry so appreciated the expedited serv We were glad to be able to get this taken care of quicker than an hour through the Express line. We were in a hurry so appreciated the expedited service to update the software. More
NW CR-V lease Great service from Randy. He made sure he understood exactly what it was we were looking for. Made our lease transaction smooth. We've dealt with Rand Great service from Randy. He made sure he understood exactly what it was we were looking for. Made our lease transaction smooth. We've dealt with Randy a couple years ago and we were happy with his service then and we wanted to do service with him again because he treated right. More
Friendly, professional, efficient service We have been getting our 2008 CRV serviced at Vern Eide for the past 3 years. When we make an appointment for service the service tech estimates when We have been getting our 2008 CRV serviced at Vern Eide for the past 3 years. When we make an appointment for service the service tech estimates when the job will be done and it has always been ready when they say it will be. They have a very nice waiting area with free snacks and drinks for the shorter waits or they will provide a ride for those who can't wait. Everyone we have dealt with at Vern Eide has been friendly and professional. More
Excellent Service Department Vern Eide makes it so convenient to drop off your vehicle the night before. Called and picked me up when done. Always complete and clean. Vern Eide makes it so convenient to drop off your vehicle the night before. Called and picked me up when done. Always complete and clean. More
great service Stopped in early morning for an oil change. Had coffee and cookies and read the newspaper in their nice waiting area. Within an hour I was on my way. Stopped in early morning for an oil change. Had coffee and cookies and read the newspaper in their nice waiting area. Within an hour I was on my way. More
Excellent Had to leave town early dropped car off great driver dropped me off at home on time fantastic service. Edie makes it all so easy to do business with t Had to leave town early dropped car off great driver dropped me off at home on time fantastic service. Edie makes it all so easy to do business with them. More
Efficient and Friendly Service Was in for oil change and tire rotation. Very friendly and efficient service tech and cashier. Waiting area was busy, but inviting and clean. Nice Was in for oil change and tire rotation. Very friendly and efficient service tech and cashier. Waiting area was busy, but inviting and clean. Nice to relax and have a free soda and cookie. Thanks for the great service. More
Great service The service department was very helpful, and our car was done sooner than expected! Thank you for giving us a ride to the mall, too. The service department was very helpful, and our car was done sooner than expected! Thank you for giving us a ride to the mall, too. More