Vern Eide Motorcars
Sioux Falls, SD
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Oil change Scheduled appointment got me right in and then finished within 45 minutes. Person who helped me was kind and answered my questions. He did a great job Scheduled appointment got me right in and then finished within 45 minutes. Person who helped me was kind and answered my questions. He did a great job explaining everything as well. More
great service Angel got me right in and got my lof and 5000 mile check up done in 45 min as promised. i was out the door in less than 1 hour Angel got me right in and got my lof and 5000 mile check up done in 45 min as promised. i was out the door in less than 1 hour More
service everything was great and I am always helped and get all my questions answered. we will always drive hondas.we have always had great service. everything was great and I am always helped and get all my questions answered. we will always drive hondas.we have always had great service. More
Service for CRV Honda heater Excellent service and the gentleman who gave me a ride home and picked me up was a great conversationalist and safe driver. Great experience overall! Excellent service and the gentleman who gave me a ride home and picked me up was a great conversationalist and safe driver. Great experience overall! More
GREAT SERVICE The dealer offers excellent and quick service! The service technician was knowledgable and honest! Service took less time than quoted even though the The dealer offers excellent and quick service! The service technician was knowledgable and honest! Service took less time than quoted even though the service area was very busy. More
It was done quickly as promised! I brought it in for 25000 mile check-up. I am thrilled that we can now make appointments. I was in and out so much faster than the previous drop in w I brought it in for 25000 mile check-up. I am thrilled that we can now make appointments. I was in and out so much faster than the previous drop in way. Thanks! More
Expert, efficient, convenient I have had my Honda 4 years now and have only had it serviced at Vern Eide. Their hours are convenient, most times no appointment is needed. The sta I have had my Honda 4 years now and have only had it serviced at Vern Eide. Their hours are convenient, most times no appointment is needed. The staff is friendly and very knowledgeable and they take the time to fully explain things. When my battery died their service was fast and friendly. Bonus - when you have to wait the lounge is comfy with coffee, soda and some yummy cookies! More
unnecessary tire rotation The young man that helped did NOT state all they were going to do and as a result they rotated and balanced my tires that were just rotated and balanc The young man that helped did NOT state all they were going to do and as a result they rotated and balanced my tires that were just rotated and balanced by your shop in October and did not need that done. However when I pointed that out, I was refunded the charge to me. More
Excellent communicaiton I have been so pleased to have Darlo help me over the 109,000 miles of ownership! He knows me, my van and is wonderfully thorough! When I come into I have been so pleased to have Darlo help me over the 109,000 miles of ownership! He knows me, my van and is wonderfully thorough! When I come into the service department, he is ready for our appointment. The shuttle drivers are so polite and efficient! Darlo also is so great about calling right away when my vehicle is ready to minimize my time without a car. I appreciate the entire team's professionalism and would recommend this company to anyone considering a change in vehicles. They make the ownership process exceptional! More
Car door panel fixed Our Honda Oddesey passenger door had been giving us problems for about a year I was able to fix it pretty easily by pushing it in but it would only st Our Honda Oddesey passenger door had been giving us problems for about a year I was able to fix it pretty easily by pushing it in but it would only stay fixed for about a month and soon only a week. I brought it to Vern Eide Honda to get it fixed and they did the same thing I did all year to fix he door; they pushed it in so the door was able to shut. Only they charged me $116 to fix it. Two days later when the door broke they said they would order us a new door panel and fix it. The "new door panel" is clearly not new, but at least it works for now. When they fixed the door panel they sent us home with the battery light on. We ran a few errands only to have the battery die on us a few miles from Vern Eide. I followed the van with my pick up and had to jump start the van 5 times to get it to Vern Eide to get fixed. They said it was the alternator and charged us over $600 to fix that. We had zero problems with this van or battery or alternator before we brought it to Vern Eide to get fixed. If I had someone's car or any of their property and it broke while I had it I would take care of it for them but that's just me. One of the worst experiences I have had in a long time. Sent from my iPhone More