
Vern Eide Motorcars
Sioux Falls, SD
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2008 Honda Ridgeline stabilizer link issues I had to have the front stabilizer links replaced in my 2008 Honda Ridgeline. Within about a week, I started to hearing a knocking or banging noise c I had to have the front stabilizer links replaced in my 2008 Honda Ridgeline. Within about a week, I started to hearing a knocking or banging noise coming from the front suspension. When I took my Ridgeline back into Verne Eide, Alan listened as I described my issues, and believed me when I said these were noises that were not occurring before my most recent service visit. The service team found out the replacement stabilizer links they had installed were bad and had already broken. Alan ordered OEM parts for my Ridgeline this time, and did not charge me for the higher cost replacement part or the additional work done. He got my Ridgeline back into the shop quickly and the replacement parts were installed quickly. I appreciate having a service advisor that I can trust with vehicle issues and that looks out for my interests as well. I would highly recommend Vern Eide for any vehicle service needs. More
Service I appreciate Jay's kindness and follow up when I had an issue. He researched and verified that work had be accomplished on my car, when I had a doubt I appreciate Jay's kindness and follow up when I had an issue. He researched and verified that work had be accomplished on my car, when I had a doubt. More
I knew what I was buying Knowledgeable sales staff. Clear path forward when presenting buying options. To a person that we encountered, they know the features and benefits o Knowledgeable sales staff. Clear path forward when presenting buying options. To a person that we encountered, they know the features and benefits of the Honda vehicles and the benefits that comes with ownership of one. More
Chrysler 300 Came in to get my oil changed and some other typical service work done and Talia greeted me with a smile. She kept me updated during the entire time Came in to get my oil changed and some other typical service work done and Talia greeted me with a smile. She kept me updated during the entire time my car was in even when I wasn’t at the store. Not only would I trust her with my vehicle but I would trust her with my 5 year old son and 4 year old daughter as well! Thanks Verne Eide! More
Helpful and knowledgeable Christian was very knowledgeable about the Honda CRV we were looking for and made sure we had the vehicle we wanted at the price we could afford. I w Christian was very knowledgeable about the Honda CRV we were looking for and made sure we had the vehicle we wanted at the price we could afford. I would recommend Christian to anyone wanting to buy a car at Vern Eide. More
blew me off! I contacted your company serveral months ago and the ONLY person that ever talked with me was John Morel and he said Terra Zahn would be in touch wit I contacted your company serveral months ago and the ONLY person that ever talked with me was John Morel and he said Terra Zahn would be in touch with me....that .NEVER happened. I even left messages with her. This was my situation.... at the time I had $2000... it was all I had but I figured there has to be times when someone trades in a car that you can't put on the lot...Maybe it has body dammage or something is wrong with it that you don't put it out... I am a Pastor of a very small church in Viborg, SD so I have limited income... and my husband is disabled...each day is a gift for us so I can't count on his disability to make payments from. I asked if there wasn't something you could do to get in a car for $2000. Called a few times and could only get a hold of John Morel and I suppose he got tired of me and told me, "These things can take months." I waited months... Unfortunately, I had to borrow a very unreliable car from my daughter and had to put money into it just to be able to drive it. I no longer have the $2000 saved and I know I can't get a car now, but what I need to say to you, it that your word is no good....at least to those of us who can't buy your $20000 car... You come across in advertising as being helpful and even have given cars to teachers( I think) or pastors but that's just show... You Don't care. And so today when I got an unsolicited email from you, I decided it was time to let you know that I don't trust you and someone could have at least called and told me they wouldn't help me and I am extremely disappointing in Vern Eide and No I will never recommend that someone buy a car from you. Karen Engelke More
Courteous and professional It was a pleasure working with Remington. He was courteous, knowledgeable and very accommodating to my needs in the car buying process. I appreciate t It was a pleasure working with Remington. He was courteous, knowledgeable and very accommodating to my needs in the car buying process. I appreciate the “no pressure “ approach that this dealership has and their willingness to work with me. More
Extra Superior Salesman! Steve is not only a kind and thoughtful guy, but he's also a very informed, knowledgeable, and gentle salesperson. No hard sell here. Just exceptional Steve is not only a kind and thoughtful guy, but he's also a very informed, knowledgeable, and gentle salesperson. No hard sell here. Just exceptional and thorough customer service. Steve is the best-- so why waste time with the rest? More
Jill has integrity and honesty Jill worked hard to find us the perfect vehicle for our needs and budget, did not try to pressure us or sell us on anything but what we specifically a Jill worked hard to find us the perfect vehicle for our needs and budget, did not try to pressure us or sell us on anything but what we specifically asked for. I would trust her with my mother or daughter. More
Looking for a genuine partner for car shopping?. It's John! Out of blue, today I called him to ask if I could obtain some information regarding my car leasing for my legal purpose and within a hour or so betwee Out of blue, today I called him to ask if I could obtain some information regarding my car leasing for my legal purpose and within a hour or so between his busy schedule I could get all what I needed - he took time trying to meet my needs that was not on his agenda. John and I met last summer when he found me the best car on the day we met! I was very pessimistic on car salesmen I've met until John, it seemed like I never had any good luck with any of them or it always ended up with unpleasant experience. It usually put me under the unnecessary pressure - just worst feeling. I had many questions but hesitated because of the past experience; however, John was the first one listened to and gave me the honest answers. It let me to think more and be open and helped me to make a right decision. He always makes himself available and very approachable. Even year after like now, he is still there for me and remembering my preference! I am very thankful for the opportunity to get to have known him and now I DO know where I look for my future cars and for my kids!!! More