Vern Eide Motorcars
Sioux Falls, SD
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Do a great job from start to finish. I like the video explaining your vehicle needs. I like the video explaining your vehicle needs. More
Plenty of available help. Communication is always fantastic. Bill was higher than usual due to replacements but they checked with me first before making repairs. Parts departm Communication is always fantastic. Bill was higher than usual due to replacements but they checked with me first before making repairs. Parts department also helped me with ordering a touch-up marker which was available for the pickup the next day. Will come back! More
We brought the car in for a hood recall. Burn IT service department solve the problem. No more flutter or flop while we drove home 75 miles an hour into the 50 mile an hour wind. Thank you w Burn IT service department solve the problem. No more flutter or flop while we drove home 75 miles an hour into the 50 mile an hour wind. Thank you we’re 90 More
Excellent service department. Friendly, knowledgeable techs that get work needed done in a timely manner. My Honda won’t be serviced anywhere other than Vern Eide. Friendly, knowledgeable techs that get work needed done in a timely manner. My Honda won’t be serviced anywhere other than Vern Eide. More
Vern Eide is a class act from start to finish. It was easy to schedule my 75k mile appointment. After I dropped my Pilot off I received a text from Alan so I could contact him with any questions. It was easy to schedule my 75k mile appointment. After I dropped my Pilot off I received a text from Alan so I could contact him with any questions. When the technician was done with his inspection of my car, I received a text with a link to a video of the various things he inspected, including the two things that were a problem so I could see what he was talking about in real time…love this! I then went to a link where I could see the cost of (and approve) any recommended services without ever having to get on the phone to talk to anyone. Soon after I received confirmation that they would take care of the issues during this same visit. Once my service was complete I received a call from Alan to let me know my vehicle was ready. I then received another text giving me the option of paying in advance so I could pick up my vehicle faster. I chose not to do that but it is a nice touch. When I arrived, I was helped immediately and had my car back minutes later. I also appreciated the complimentary car wash! Receiving this level of service is what keeps me coming back. I won’t go anywhere else to have my vehicle serviced. More
Thorough, friendly, great customer service. Thanks much to Robert (explaining everything) and Doug (for the courtesy ride and conversation to and from the appointment)! Thanks much to Robert (explaining everything) and Doug (for the courtesy ride and conversation to and from the appointment)! More