Vern Eide Ford Lincoln - Service Center

service They were able to accomidate me with a last minute appointment that worked for me. Great service. every thing they did was explained. Thank you They were able to accomidate me with a last minute appointment that worked for me. Great service. every thing they did was explained. Thank you More

online problems I signed up for service online and asked for them to pick up my vehicle at my workplace and return when finished. They did not. I stopped by at lunc I signed up for service online and asked for them to pick up my vehicle at my workplace and return when finished. They did not. I stopped by at lunch and they said sometimes the online service choices don't show up correctly. They did squeeze me in, but did not have a vehicle for me to use. We had to take my car to work, then they drove it back. Customer service is one of my most important aspects in choices of who takes care of my car, and it was sadly lacking this time. More

Experience Friendly atmosphere and great service. I had another appointment while my vehicle was being serviced and Vern Eide offered a ride to and from. Thank y Friendly atmosphere and great service. I had another appointment while my vehicle was being serviced and Vern Eide offered a ride to and from. Thank you. More

Key Replacement Brian gave me a choice of keys based on price. Made the decision. Key was made quickly and I was on the way. A great job. Brian gave me a choice of keys based on price. Made the decision. Key was made quickly and I was on the way. A great job. More

Outstanding dealership and personnel As always, received excellent service. Timely and professional people that are always happy to help. Would not even think of going anywhere else. R As always, received excellent service. Timely and professional people that are always happy to help. Would not even think of going anywhere else. Recommend this dealership to everyone. More

Helpful and knowledgeable They got my vehicle in at the time it was scheduled. They discovered a little issue, that was still under warranty and were very helpful on informing They got my vehicle in at the time it was scheduled. They discovered a little issue, that was still under warranty and were very helpful on informing me of my choices. Very friendly staff. More

No hassle Brian will take care of you in a professional matter and get it done. Sets a time and you get your vehicle worked on , Not like honda vern eide in Sio Brian will take care of you in a professional matter and get it done. Sets a time and you get your vehicle worked on , Not like honda vern eide in Sioux falls, Hrs later and still haven,t gotten it in to work on it More

Good and fast Needed new tires and an oil change. Got all this done in two days after ordering the tires. Usually it takes a week or two to get the tires in Needed new tires and an oil change. Got all this done in two days after ordering the tires. Usually it takes a week or two to get the tires in More

Verne Eide Service Department is top notch! On 8-9-2019, I took my 2018 Ford F-150 to Verne Eide Ford in Mitchell, SD. Brian Reichelt was very courteous, professional and helpful. The service On 8-9-2019, I took my 2018 Ford F-150 to Verne Eide Ford in Mitchell, SD. Brian Reichelt was very courteous, professional and helpful. The service department got my vehicle in right away for service and my oil change was completed in a timely manner. Vern Eide Ford is the best! More

Awful I tried to bring my car in for recalls, just to make an appointment took 2 different people, a lengthy hold and a call back. Had to wait over a week f I tried to bring my car in for recalls, just to make an appointment took 2 different people, a lengthy hold and a call back. Had to wait over a week for my appointment. Get there to be told they were trying to find time for me as I didn't have an appointment. I told them to forget it,I would go to another dealer. Called to tell me they found my appointment under someone else's name and that they had parts already ordered so come back. Asked them how long is it going to take and if they had a loaner car as no one had told me so far. Hour and a half and no loaner car. I drove half hour to get here and no loaner car. But they will give me a ride somewhere, home? Also said that all they are doing is a reflash and inspection of gas tank ... did you catch what they said before about having ordered in parts for me? A reflash and inspection takes ZERO parts. I think I will be driving twice the distance to a different dealer next time. More