Vern Eide Ford Lincoln

Great Customer Service The gatorback mudflaps on my pickup started to rust or stain on my pickup, I purchased them from another dealer in the area and after they told me th The gatorback mudflaps on my pickup started to rust or stain on my pickup, I purchased them from another dealer in the area and after they told me they were going to take care of the problem they never did and kept putting me off for 5 months. So I called Kelly to see if he could do anything, even though I didn't buy them from him he was more than willing to help me out. He worked with the distributor and they got me new plates. Because of him and his great customer service, I will definitely be going to Vern Eide Ford for my next vehicle purchase More

Outstanding oil change experience! I called and set up an appointment to have service work done on my F-150 and spoke with Adam he made me feel welcome and very accommodating to when wo I called and set up an appointment to have service work done on my F-150 and spoke with Adam he made me feel welcome and very accommodating to when would work for me. When I brought in my vehicle I can into the service office and checked my vehicle in with Jim he had a good sense of humor and made me feel welcome and that my truck would be taken care of. When it was done Jim called me and told me it was ready I came into the service department and was greeted by Adam and Erik they both were friendly as can be and made me feel like it was an honor to have my business. After I handled things in the service office I was thanked by everyone and happened to run into a sales manager Dan, he made sure I was happy with my experience and thanked me for my business. It was really awesome to deal with a company like this they made me feel like I was one of there best friends and that it was an honor to receive my business. It's hard to find service like that in theses times. I recommend Them to anyone you will feel great about your choice! I Normally dread getting my vehicle worked on but I cannot wait to return! More

Good experience Salesperson was good not too pushy knew we had a budget to stick too..they didn't want us not to walk away so they worked with us financially and even Salesperson was good not too pushy knew we had a budget to stick too..they didn't want us not to walk away so they worked with us financially and even came out to get my trade in the black hills. More

vern eide They were awesome to work with, Brad had great customer service and answered all the questions we had. I would recommend them or purchase another veh They were awesome to work with, Brad had great customer service and answered all the questions we had. I would recommend them or purchase another vehicle from them. More

Very impressed. The Dealership And staff were very good. From Wayne, Be , Charles, and especially Terry, will be telling all family and friends about your organizati The Dealership And staff were very good. From Wayne, Be , Charles, and especially Terry, will be telling all family and friends about your organization.Everything a saw and heard was very professional, Thank you. More

Ford Escape 2017 I felt that the dealership was very welcoming, friendly and helpful. We were impressed with the customer service of everyone that we dealt with. We t I felt that the dealership was very welcoming, friendly and helpful. We were impressed with the customer service of everyone that we dealt with. We test drove a 2016 Escape, but decided on the 2017. Our Salesman Terry Dubbelde was new and he was able to get our questions answered. If he wasn't sure on something, he would find the answer for us from the other salesman. All of the employees that were selected were all wonderful. More

Jim Senger is great! Brokedown in a company truck and Jim went above and beyond to help! Thank you so much for all of your help and assistance to try and resolve the prob Brokedown in a company truck and Jim went above and beyond to help! Thank you so much for all of your help and assistance to try and resolve the problem! More

Purchase F150 Pickup We were very impressed with the customer service that we received from Craig, Dan and Charlie Bates when we purchased our F150 Pickup. We really like We were very impressed with the customer service that we received from Craig, Dan and Charlie Bates when we purchased our F150 Pickup. We really like this pickup and appreciate all of their help in getting acquainted with this vehicle and always there to assist us or answer any questions for us!!! Gary & Sandy Butterfield More

Breakdown of Motor Home on a weekend We left our vehicle on the lot of Vern Eide on the lot on Friday evening, and called by 7:30 the next morning. The call was answered by a gentlemen w We left our vehicle on the lot of Vern Eide on the lot on Friday evening, and called by 7:30 the next morning. The call was answered by a gentlemen who said he had noticed it on the lot, but didn't go to inspect it as he thought people might be sleeping, and did not want to disturb us. Very kind. Vern Eide's mechanic already had a job lined up for first thing on Saturday morning, he began on it, and then moved to our motorhome. He had until Monday morning to finish the other job, and wanted to see if he could get us mobile. He discovered a blockage in our air filter, and we were using our Motor Home again before 11:00 a.m. Saturday morning. The card I have has Jim Senger's name on the front, and he must be re presentative of the whole crew at Vern Eide . More

courteous and helpful very helpful, clean, accommodating, coffee bar, special Women's Wednesday cookies, pricing good, hours for service are doable, car service report was very helpful, clean, accommodating, coffee bar, special Women's Wednesday cookies, pricing good, hours for service are doable, car service report was complete and appreciated More