Vern Eide Ford Lincoln

Breakdown of Motor Home on a weekend We left our vehicle on the lot of Vern Eide on the lot on Friday evening, and called by 7:30 the next morning. The call was answered by a gentlemen w We left our vehicle on the lot of Vern Eide on the lot on Friday evening, and called by 7:30 the next morning. The call was answered by a gentlemen who said he had noticed it on the lot, but didn't go to inspect it as he thought people might be sleeping, and did not want to disturb us. Very kind. Vern Eide's mechanic already had a job lined up for first thing on Saturday morning, he began on it, and then moved to our motorhome. He had until Monday morning to finish the other job, and wanted to see if he could get us mobile. He discovered a blockage in our air filter, and we were using our Motor Home again before 11:00 a.m. Saturday morning. The card I have has Jim Senger's name on the front, and he must be re presentative of the whole crew at Vern Eide . More

courteous and helpful very helpful, clean, accommodating, coffee bar, special Women's Wednesday cookies, pricing good, hours for service are doable, car service report was very helpful, clean, accommodating, coffee bar, special Women's Wednesday cookies, pricing good, hours for service are doable, car service report was complete and appreciated More

Oil Change Brian greeted us when we entered the service office area and he was ready to have my vehicle work done. The timing was great for completing the oil c Brian greeted us when we entered the service office area and he was ready to have my vehicle work done. The timing was great for completing the oil change and tire rotate, very timely done. More

Service checkup and oil change We have bought 4 new vehicles in the last 6 years and we can count on their service dept to service Them and keep them maintained . And frie We have bought 4 new vehicles in the last 6 years and we can count on their service dept to service Them and keep them maintained . And friendly people. More

Excelent service My Honda Van broke down in Mitchell, SD. Brian the service adviser got it in and diagnosed so that we could order the part. Then he found a reliable l My Honda Van broke down in Mitchell, SD. Brian the service adviser got it in and diagnosed so that we could order the part. Then he found a reliable loaner to use (one large enough to put a wheelchair in the back.) The next morning we went to a funeral in the area, and when we came back we just switched cars and we were back on schedule. A Big Thank You to Brain at Vern Eide Ford Lincoln. More

Very Dishonest! This guy strives at being a con-artists and one of the best liars on the lot. He will pressure you into a vehicle at a higher payment knowing that yo This guy strives at being a con-artists and one of the best liars on the lot. He will pressure you into a vehicle at a higher payment knowing that you can't afford your monthly payments. He doesn't care if you can't eat or sleep at night. It's all about his commissions and using his upper management to steal the deal. One more thing, when you call him about a problem with your vehicle. He doesn't even know who the "xxxx you are", and that's a direct quote from him. I wouldn't recommend this person to buy a vehicle from or make a trip to Mitchell, SD. I would say, STAY HOME AND SHOP AROUND IN YOUR LOCAL AREA. More

Excellent service! I have going to this location for 10+ year , brian Reichelt and his team have done excellent service work! Great job and keep up the awesome work. I have going to this location for 10+ year , brian Reichelt and his team have done excellent service work! Great job and keep up the awesome work. More

Great Service Very good at making sure our purchase is safe and in excellent working condition. Made extra effort to ensure our happiness. Will work with them again Very good at making sure our purchase is safe and in excellent working condition. Made extra effort to ensure our happiness. Will work with them again! More

Customer Service The customer service at this dealership is top notch! Blaine and Cory went above and beyond to help us. My daughter was interested in leasing a car, B The customer service at this dealership is top notch! Blaine and Cory went above and beyond to help us. My daughter was interested in leasing a car, Blaine helped her with all the info needed, unfortunately circumstances didn't work out for her to get the car right now. Cory was very understanding and helpful in canceling the paperwork. We would love to return to this dealership in the future! More

Not a Very Welcoming Place I have had the WORST experience ever here. I was told not to come in because the salesmen thinks my trade isn't worth anything. Mind to say I live 2 h I have had the WORST experience ever here. I was told not to come in because the salesmen thinks my trade isn't worth anything. Mind to say I live 2 hours away from Mitchell. I really liked this truck I had seen online. Only reason why I even went. Obviously the salesmen didn't want me there. Then to top it off I was asked if Vern Eide Ford trade in my truck will another dealership where I live call them and buy it from them. Umm, are you kidding me? More