Vern Eide Ford Lincoln

Pam is outstanding Just bought a 2010 Lincoln Navigator in Sioux Falls and was heading across the state for a family vacation. The driver side wiper blade flew off in a Just bought a 2010 Lincoln Navigator in Sioux Falls and was heading across the state for a family vacation. The driver side wiper blade flew off in a rain storm. We pulled up and were promptly greeted with no appointment. Not planning on issues, Pam called around for us to find the pieces we needed. They were not available so they suggested we move 1 blade to the driver side so we could continue with our trip. we appreciated the suggestion and the fact the other blade was removed so the windshield did not get damaged. Thanks for the help. More

Awesome, fast service! Traveling through South Dakota, our 'tire pressure sensor fault' warning came on...we were close to Mitchell so pulled in at 4pm in the afternoon. Th Traveling through South Dakota, our 'tire pressure sensor fault' warning came on...we were close to Mitchell so pulled in at 4pm in the afternoon. They got us in immediately and took care of it in under an hour. Jared the technician was courteous, and did a top notch job! Pam Englelland our service advisor was so polite and helpful. She found a phone number for us to help make things go smoothly for the "tourist aspect' of our trip! We were just delighted with the two of them and the dealership overall. If we lived near Mitchell, we would always be happy to return here for service! There's a certain South Mississippi dealership that could take a lesson from these folks! More

On the Hunt I recently purchased a 2013 Ford F350 in Kodiak Brown from Vern Eide Ford Lincoln in Mitchell. I had been hungting for this specific color for 7 month I recently purchased a 2013 Ford F350 in Kodiak Brown from Vern Eide Ford Lincoln in Mitchell. I had been hungting for this specific color for 7 months and had many deals slip through my fingers. I had saw this truck online for several weeks and always passed it up due to a tear in the driver's seat. My wife set out to prove a point and contacted Mac at Vern Eide and he worked to ensure that the seat was repaired to our satisfaction. We also worked with Jordan and CJ. Although they weren't as knowledgable about diesel engine they did their best to answer any questions that I had. Even going as far as pulling maintenance logs. I gave up a few bells and whistles for the the color I have liked since Ford released it in 2011, but it was worth it. Jordan was low key and low pressure wanting to assure that the financing and deal made sense for you. My only criticism regards the cleanliness of the truck. I crawled under it while at the lot to inspect the suspension and frame and their were piles of gravel packed in the bumpers and skid plates. Any decent wash boy could easily notice this and cure the problem. The paint was also a bit lack luster, but a quick buff and shine with an orbital buffer and some good wax has taken care of the problem. Additinally, the interior needed a little more work. The vents we fill of dirt and seats needed a good cleaning. The dealer did note the truck had not been all the way through detail yet. However, in my opinion it needed at less another 3 or 4 hours in detail. That aside I have to thank Mac, Jordan, and CJ for helping set me up with my 2013 KODIAK BROWN F350!!!! More

Service Department I was driving from Hartford to Spearfish and realized I was over on my miles - needing an oil change. I called when I was about 10 miles outside of Mi I was driving from Hartford to Spearfish and realized I was over on my miles - needing an oil change. I called when I was about 10 miles outside of Mitchell and Adam was very helpful on telling me the easiest route to their location, said they could get me in right away, and when I pulled in he told Pam exactly where I was going and she took me right back to get my info and to the lounge. They were both so friendly and welcoming! Thank you! More

Great Experience Great experience all around! Jordan made the entire experience fun! Hes a great person and a great salesman. He even came in on his day off just to me Great experience all around! Jordan made the entire experience fun! Hes a great person and a great salesman. He even came in on his day off just to meet with us! I would definately come back to Verne Eide Mitchell just because of Jordan, and will recommend him to friends and family! More

Always get a good deal at Vern Eide! For the 2nd time we went to Vern Eide to purchase another King Ranch. The deal was fair and we got a good value for our money. The salesman was excell For the 2nd time we went to Vern Eide to purchase another King Ranch. The deal was fair and we got a good value for our money. The salesman was excellent. A very hard worker and strived to make sure we got a good deal. More

Oil change and inspection Was running late and called to tell them. They were very courteous and told me no problem. When I got there 10 minutes late they said they were just Was running late and called to tell them. They were very courteous and told me no problem. When I got there 10 minutes late they said they were just finishing up another vehicle and then they would get my vehicle in. Always pleased with there work. More

Great to work with! With the situation we had with the first truck we purchased, they got us into a different one. They went the extra mile! We are from Watertown, so the With the situation we had with the first truck we purchased, they got us into a different one. They went the extra mile! We are from Watertown, so they even gave us a loaner car until we could come back to Mitchell. They were extraordinary in the customer service aspect and treated us like regular people not just "customers". Brad was very willing to help us and was great to work with! He went the extra mile by communicating with my husband and keeping in touch with him. Brad even put up with my "haggler" of a husband (you're a saint!). The Fiance Manager, Brad was also great to work with and joked around with us. I loved the atmosphere and how we were treated. I would recommend to anyone looking at purchasing a vehicle to go to Vern Eide of Mitchell. More

Fantastic & easy experience I have been a long time customer of Vern Eide but I had never been to the dealership in Mitchell. After sending an email inquiring about a vehicle I I have been a long time customer of Vern Eide but I had never been to the dealership in Mitchell. After sending an email inquiring about a vehicle I saw online, I was contacted right away by sales person Brad Ruhland via text message. As I prefer to communicate via text I was grateful that was how he reached out to me. After talking with him briefly over the phone we decided to make the hour long drive from Sioux Falls to Mitchell. The entire experience was extremely easy. Brad made sure to accommodate our every wish and kept us happy & entertained while the negotiations & business end of buying a car (the back & forth of prices and payments) were worked out. In the end I ended up leaving with a brand new car with payments I can afford and a wonderful new friend within the Vern Eide family. More

Great Experience Our experience made buying a new car easy and hassle free. Wayne helped us find the right car for our needs without the pressure to buy. I'm used to d Our experience made buying a new car easy and hassle free. Wayne helped us find the right car for our needs without the pressure to buy. I'm used to dealing with Corey in the hockey rink where he can little scrappy and unpredictable. Durning our experience at Vern Eide he was professional and helped us get a fair deal we could be happy with. Chris took the time to explain the financial paperwork even though he was very busy with other customers. Thanks guys! More