Vern Eide Ford Lincoln

Very pleasant buying experience Kelsey was very pleasant and outgoing. Wonderful personality and not at all pushy. Was a great buying experience, would definitely ask for her again i Kelsey was very pleasant and outgoing. Wonderful personality and not at all pushy. Was a great buying experience, would definitely ask for her again in the future! More

Break down in Mitchell, SD Adam was so kind and helpful. Our DEF system failed and our Ford F350 was shutting down. We stayed over. They loaned us a car and we felt we were in g Adam was so kind and helpful. Our DEF system failed and our Ford F350 was shutting down. We stayed over. They loaned us a car and we felt we were in good hands. Everyone was so kind. They priced it upfront no hidden fees. The mechanic talk to my husband was very honest and kind. Hate to break down but best place to do so. Great people. Waiting area was very nice. Cookies, coffee, slush machine, soda and popcorn. What else could you ask for. 10/10 More

Super Fast, Super Easy! Upon arrival and through the entire process of getting our new car, Nate made me feel comfortable, confident and 100% satisfied with all services offe Upon arrival and through the entire process of getting our new car, Nate made me feel comfortable, confident and 100% satisfied with all services offered. Very professional and efficient to say the least. Flawless experience, his relaxed, non pushy, approach what awesome. Would recommend to everyone, and he will be my go to car salesman. More

Excellent I purchased a used vehicle from CJ and he made all the arrangements to have it delivered to me in the process went extremely smooth. He worked very ha I purchased a used vehicle from CJ and he made all the arrangements to have it delivered to me in the process went extremely smooth. He worked very hard to make sure all of my needs and requests were met in a timely manner. More

Unknown Vehicle Issue My 2015 F-150 was very low on power, and all of the normal problems were ruled out. Erik and Brian refused to let the issue get the better of them. My 2015 F-150 was very low on power, and all of the normal problems were ruled out. Erik and Brian refused to let the issue get the better of them. It took more than a day of trouble shooting, but he was able to discover a piece of sound dampening foam that had become loose from the inner quarter panel of the pickup. By a certain RPM, the foam would cover the air intake and cause the aforementioned lack of power. It was a night and day difference...like having a brand new vehicle! I continue to use Vern Eide for all of my vehicle needs! More

First disappointment Called in the problem after I scanned my computer and was assured it was covered by warranty. Charged me $60 to scan computer to diagnose what I alrea Called in the problem after I scanned my computer and was assured it was covered by warranty. Charged me $60 to scan computer to diagnose what I already told them. I was then informed after the 75 mile trip it was not under warranty. So I got a $171 oil change and tire rotation plus mileage. Also do not buy the coverage for batteries, brakes, and other non powertrain. That was a dam joke. But do buy the window coverage. Overall I have been nothing but happy with vern eide but also a few complaints. More

Excellent Car Buying Experience!! Vern Eide Ford beat the price of anyone else around! Well worth the 7 hour roundtrip to buy from this dealership! We saw the new car we had been looki Vern Eide Ford beat the price of anyone else around! Well worth the 7 hour roundtrip to buy from this dealership! We saw the new car we had been looking for on the dealer’s website. All negotiating was done over the phone through salesman Tommy McKibben and manager Brad Olson. When we arrived to pick up the vehicle, they, along with Chris Brink, had all the paperwork ready to go. It was a smooth, easy car buying experience! We highly recommend this Ford/Lincoln dealership! More

Over the top Help On Wednesday 6 February I was on a quick 2 day trip Denver to Minnesota and back to pick up a 10 week old puppy for my daughter. Stopping at a gas st On Wednesday 6 February I was on a quick 2 day trip Denver to Minnesota and back to pick up a 10 week old puppy for my daughter. Stopping at a gas station in Mitchell, SD to fill up , walk the puppy and take a short pit stop I came out of the convenience store with a Coke and my car keys , put them in the front seat and went back to wash the rear window. When I got back in the Coke was there but the keys /Nada - For the next 45 minutes I searched the car , moved seats , moved luggage , moved boxes and could find nothing - Finally I called the insurance company and got a tow to Vern Eide Ford - From the moment I walked in and explained my problem , they whole staff gather around and tried to offer help {having a 10 week old Griffon puppy in my arms helped attract attention) - In particular, Jason Gibson and Chris Brink went out of their way to offer support . There was no way to start the car without my duplicate key set (in Denver), no rental car available for 80 miles and I was resigned to a 1 to 2 night stay in a motel with a new puppy while the spare keys ere Fed Ex to Mitchell . As Jason helped me explore my FedEx options, Chris said he would take another look through the car. I told him to feel free but I had already been through it four times, 15 minutes later , Chris walked in and asked "These the keys" . He said with a lot of persistence, he finally found them wedged next to the passenger seat next to the seat rail. I cannot say enough about how good nature and helpful these employees were. With there help I did get to Denver at 3 in the morning and the puppy delivered! My thanks to both Jason and Chris! Braden Clements More

First class!! Kelsey Hanson was great, a genuine sales lady. Negotiations were simple and easily the best price within 500 miles!! Got there 1-15-19, quick test dri Kelsey Hanson was great, a genuine sales lady. Negotiations were simple and easily the best price within 500 miles!! Got there 1-15-19, quick test drive and handed her a check. Vehicle was full of gas, full service. Even some snacks and entertainment for my kids. Matt took over some simple paperwork and we were on our way in 30 minutes. Really the best buying experience to date. More

"Personable and Patient" Even with the "newbie" sales associate, the service we received was top notch. Brian was extremely helpful and personable. If he didn't have the answe Even with the "newbie" sales associate, the service we received was top notch. Brian was extremely helpful and personable. If he didn't have the answer, he found someone who knew. His patience level was outstanding when I couldn't make up my mind. Not to mention staying way past closing time to make sure we were taken care of. More