Vern Eide Ford Lincoln

I need to adjust my rating from 5 stars to 1 star as it won't let me rate any lower. I want to start by saying that i have been a loyal customer for 13 years and have purchased 11 cars in that time frame. won't let me rate any lower. I want to start by saying that i have been a loyal customer for 13 years and have purchased 11 cars in that time frame. Lately, we have had a few issues, but nothing really major until now. My husband took his truck in the other day for service and got it returned to us with a huge cracked windshield. Strange since it suddenly had 2 chips under each wiper blade that weren't there a week before when we had the hail estimate done on the truck. Talked to service department and was told it was that way when they got in it. Asked them what they were going to do to fix this situation, was basically told not their problem. Called and left a message to talk to the service manager he didn't even bother to call back. Called to talk to the manager of the mitchell Ford location and his response. I'm not sure how that could have happened and said he would look into it. It has now been a week and nothing back from them, so I guess he doesn't care about it either. They would be more than happy to fix and then charge us for the repairs. This is how you treat customers who have spent hundreds of thousands of dollars with you? Ridiculous! If this is how you are going to take care of loyal, long term customers, then I guess I will have to take my business elsewhere. Guess maybe the other company in town that, from what i heard, treats their customers with respect. So its up to you vern eide ford keep long term loyal customers or lose them. Make this right, and i will gladly change my review. If not, then i will tell everyone i know to never shop with you More

Super friendly people. Best interest of the customer and trying to make deal happen that best fits the need you’re after Best interest of the customer and trying to make deal happen that best fits the need you’re after More

The Dealership was great. The salesman was extremely helpful and answered all of my questions and concerns. The salesman was very knowledgeable and helpful upon delivery of The salesman was extremely helpful and answered all of my questions and concerns. The salesman was very knowledgeable and helpful upon delivery of my new Maverick. A pleasure to work with and I will return when it comes time for choosing another vehicle. More

Very pleasant experience! Aaron Earls was a great salesman to work with, and Jon Hatwan walked us through the purchase process in a very organized fashion. My first vehicle Aaron Earls was a great salesman to work with, and Jon Hatwan walked us through the purchase process in a very organized fashion. My first vehicle purchased from Vern Eide Mitchell. Look forward to working with them in the future. More

This is my 2nd Ford I purchased from Vern Eide. Les Neugebauer is a great salesman to work with. Les Neugebauer is a great salesman to work with. More

Excellent service! Best service around! Their whole team goes above and beyond! Love their HONESTY!! Best service around! Their whole team goes above and beyond! Love their HONESTY!! More

Excellent assistance in all aspects of sale ordering, delivery, setup and finalizing the delivery of the pickup including demonstrating the electronics. Thank you! delivery, setup and finalizing the delivery of the pickup including demonstrating the electronics. Thank you! More

Scheduled my service and they were on time and explained everything that needed to be fixed. Everything was done in a timely matter! everything that needed to be fixed. Everything was done in a timely matter! More

Pickup needed work before I could get it. Paid for the pickup and never got any updates about how long it will take. Its been two weeks and still no word. Should have never paid for the picku Paid for the pickup and never got any updates about how long it will take. Its been two weeks and still no word. Should have never paid for the pickup before it was done. More