Vern Eide Ford Lincoln
Mitchell, SD
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Wonderful experience. I would buy there again. If you’re shopping there. Ask for Pat. I would buy there again. If you’re shopping there. Ask for Pat. More
Pat my salesperson, was very patient with me for the last two months trying to find the truck that i was looking for. she got me into the right truck and i am very pleased. two months trying to find the truck that i was looking for. she got me into the right truck and i am very pleased. More
Just purchased a 2024 f350 and the folks at Vern Eide Ford were great to work with! I came from out of state and they made sure there was a driver at the airport to pick us up and take us to the dealersh Ford were great to work with! I came from out of state and they made sure there was a driver at the airport to pick us up and take us to the dealership. When we got there the truck was fueled up and ready to go and they waisted no time getting the paperwork done so we could make our journey home. Best experience I have ever had! More
Les was a great saleman to work with. He was very knowledgeable about the items i wanted on 2024 F150 and was abe to fellow through and get everything ordered correctly and get all the ac He was very knowledgeable about the items i wanted on 2024 F150 and was abe to fellow through and get everything ordered correctly and get all the accessories installed. Enjoyed very dealing with him also kept me informed on the process from it being bulit until it was finished and delivered to me. Also John in finance was easy to work with and got the deal done with fair pricing. I really enjoy doing business with Vern Eide and all the staff. More
Emma was a gem to work with! I had some 'has to have' items when we were shopping and she really worked to find a pickup that met these requirements. We weren't planning on pur I had some 'has to have' items when we were shopping and she really worked to find a pickup that met these requirements. We weren't planning on purchasing that day, but she and the rest of the crew there made it so pleasant that we decided to purchase that day. They even stayed past regular hours to complete the transaction. Highly Recommend! More
We were in the dealership to service our vehicle. I am not sure who my husband talked to in the service department. We have always been pleased with the service department. Pat, our salesperson see I am not sure who my husband talked to in the service department. We have always been pleased with the service department. Pat, our salesperson seen us and approached us and asked if we would be interested in looking at the numbers to update our Expedition. We said sure, we like working with Pat. She was way ahead of us, we hadn’t even thought about updating, but now that we did we are very happy about the decision. Pat was looking out for us. The gentleman we worked with doing the paperwork was very great to work with too. The next day I stopped to drop off a few things and ask a question, a young man helped me right away, answering my questions. We will always have our new vehicle serviced at Vern Eide as we are very happy with their service. More
They went far above our expectations and we would recommend them to all are friends. recommend them to all are friends. More
I need to adjust my rating from 5 stars to 1 star as it won't let me rate any lower. I want to start by saying that i have been a loyal customer for 13 years and have purchased 11 cars in that time frame. won't let me rate any lower. I want to start by saying that i have been a loyal customer for 13 years and have purchased 11 cars in that time frame. Lately, we have had a few issues, but nothing really major until now. My husband took his truck in the other day for service and got it returned to us with a huge cracked windshield. Strange since it suddenly had 2 chips under each wiper blade that weren't there a week before when we had the hail estimate done on the truck. Talked to service department and was told it was that way when they got in it. Asked them what they were going to do to fix this situation, was basically told not their problem. Called and left a message to talk to the service manager he didn't even bother to call back. Called to talk to the manager of the mitchell Ford location and his response. I'm not sure how that could have happened and said he would look into it. It has now been a week and nothing back from them, so I guess he doesn't care about it either. They would be more than happy to fix and then charge us for the repairs. This is how you treat customers who have spent hundreds of thousands of dollars with you? Ridiculous! If this is how you are going to take care of loyal, long term customers, then I guess I will have to take my business elsewhere. Guess maybe the other company in town that, from what i heard, treats their customers with respect. So its up to you vern eide ford keep long term loyal customers or lose them. Make this right, and i will gladly change my review. If not, then i will tell everyone i know to never shop with you More
Super friendly people. Best interest of the customer and trying to make deal happen that best fits the need you’re after Best interest of the customer and trying to make deal happen that best fits the need you’re after More