
Vern Eide Chevrolet Buick GMC
Mitchell, SD
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Price I must explain my 4 star price review. The price was just what we were quoted. I wasn't looking to price shop nor was I looking to get taken advanta I must explain my 4 star price review. The price was just what we were quoted. I wasn't looking to price shop nor was I looking to get taken advantage of. They were by the book. We really appreciate their efforts to get us on the road. Thanks again!!! More
Vehicle repair I needed my vehicle repaired and Tami Winter set me up with a new pickup to drive while mine was being repaired. She always is pleasant and very accom I needed my vehicle repaired and Tami Winter set me up with a new pickup to drive while mine was being repaired. She always is pleasant and very accommodating whenever I do anything at Vern Eide. Nathan Lalonde and Randy Bernards repaired my vehicle in a timely manner and kept me very informed while my vehicle was being worked on and my vehicle came out of the shop looking like a new one. More
Car Lease My experience with Vern Eide was really good! This was my first time leasing a car or going through a dealership. They made it quick and easy. My experience with Vern Eide was really good! This was my first time leasing a car or going through a dealership. They made it quick and easy. More
Was very pleasant Sales rep was very pleasant would refer another person to him was treated very respectful everything done in a timely miner tried there best to satis Sales rep was very pleasant would refer another person to him was treated very respectful everything done in a timely miner tried there best to satisfy us. More
Help when I needed it My car had a issue while on vacation. They worked on it through their lunch. Very friendly. The car was fixed correctly. Loved how fast they were. My car had a issue while on vacation. They worked on it through their lunch. Very friendly. The car was fixed correctly. Loved how fast they were. More
Transmission problems Above and beyond. I had transmission problems with my GMC Acadia on my way out to Rapid City for a wedding. I was east of Mitchell, SD about 30 mi Above and beyond. I had transmission problems with my GMC Acadia on my way out to Rapid City for a wedding. I was east of Mitchell, SD about 30 miles when it died. I called this dealership and a very nice lady by the name of Tami Winter answered my call. She and the dealership went above and beyond what I expected. It was closing time and Tami told me she would stay there until I got my car there and would then figure out what to do until my car got fixed. I had figured my weekend had been wrecked and was just thinking about trying to get home. She handed me the keys to a very nice vehicle and told me to go to the wedding. She was excellent at putting my concerns to rest over the week end. My only regret is that if she would not have given me a vehicle to drive - then I would of been able to SKIP the outside wedding where it was 103 degrees and the reception was no better. Just kidding. It is just great to know that a dealership and there employees would go the extra mile to help someone stranded and not even one of their customers. More
John Engelland is Awesome! We travelled through Mitchell on our vacation and had some emergency work done on our Suburban's exhaust system but Murphy and his law was with us. W We travelled through Mitchell on our vacation and had some emergency work done on our Suburban's exhaust system but Murphy and his law was with us. We got 30 miles farther down the road on a Saturday afternoon at 5pm and our alternator decided to quit working. John Engelland, the service tech who had labored over the exhaust system, volunteered to gather the parts and come the 30 miles to rescue my stranded family and me. John was courteous as always and expertly diagnosed the issue to ensure all electrical problems were addressed before sending us on our way. He had everything he needed to analyze and fix the potential issues. We are extremely grateful to John, Tami, and the Vern Eide Chevrolet folks for such awesome and friendly treatment. Many thanks again to John for such "Excellent" service! More
A pleasant experiance My 2016 Corvette is "my Baby" and I was concerned about taking it to a dealer that I knew nothing about. My concerns were put aside by a wonderful ser My 2016 Corvette is "my Baby" and I was concerned about taking it to a dealer that I knew nothing about. My concerns were put aside by a wonderful service advisor named Tami Winter who introduced me to the service manager Craig. Craig gloved-up so he wouldn't leave fingerprints on the Corvette when he drove it into the shop. As he did, he assured me that the technician would clean up before working on my car. While I waited for the work to be done, I was offered refreshments and was greeted with a pleasant smile by every employee that I met. Craig brought my Corvette to me when it was repaired and told me to meet the technician Shane who worked on my car. Shane explained to me what had to be done and assured me that he had fixed the problem. When I got in my Corvette to leave I found a bottle of Vern Eide water that had been left on the console. What a pleasant experience! More
Quick and Easy Bought a new truck from out of state. The staff was awesome and prepared for my arrival. Everything went smooth and was in and out in a hour. Bought a new truck from out of state. The staff was awesome and prepared for my arrival. Everything went smooth and was in and out in a hour. More
Great customer service We purchased a vehicle from Riley in Mitchell and had a great experience. They worked together to answer all our questions and treated us very well. W We purchased a vehicle from Riley in Mitchell and had a great experience. They worked together to answer all our questions and treated us very well. We will definitely be coming back to purchase future vehicles at Vern Eide. More