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Vern Eide Chevrolet Buick GMC
Mitchell, SD
533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 533 reviews
June 09, 2016
Quick and Easy Bought a new truck from out of state. The staff was awesome and prepared for my arrival. Everything went smooth and was in and out in a hour. Bought a new truck from out of state. The staff was awesome and prepared for my arrival. Everything went smooth and was in and out in a hour. More
by bkfischer
Employees Worked With
Ryan Kristensen
May 27, 2016
Great customer service We purchased a vehicle from Riley in Mitchell and had a great experience. They worked together to answer all our questions and treated us very well. W We purchased a vehicle from Riley in Mitchell and had a great experience. They worked together to answer all our questions and treated us very well. We will definitely be coming back to purchase future vehicles at Vern Eide. More
by Larson16
Employees Worked With
Riley Chohon
May 25, 2016
I would highly recommend this dealership Last friday my family and I were traveling from Freeman, SD to Pierre, SD. About 200 miles. When we pulled into Mitchell the car was smoking and sm Last friday my family and I were traveling from Freeman, SD to Pierre, SD. About 200 miles. When we pulled into Mitchell the car was smoking and smelled hot. I pulled over and found that there was engine coolant sprayed all over the engine. I could not determine the cause. I stopped at one dealer and it being 4pm on friday they were not to eager to serve us. When I pulled into Vern Eide around 430pm, I felt like I just landed at a 5 star hotel. They served us with a smile and took the car right in for a diagnosis while my wife and 3 kids sat in their lounging area eating popcorn and drinking soda and slush--Every person in the place seemed to be enjoying their work and were friendly and smiling. Tami Winter was outstanding!!! Technician Eric stayed late to ensure that our car was ready to hit the road before he departed for the day. About half way between Mitchell and Pierre we received a call from Tami checking up on our progress toward home. I can't say enough about the service we received. The service was so good I xxxx near talked myself into buying a car while I was there:) I know this for sure--next time i need a vehicle i will stop by Vern Eide. Good Service seems to be a rare commodity in this day and age as does class-i don't know how to define class, but I know it when I see and the folks at Vern Eide have it in spades!! More
by kevin mutchelknaus
Employees Worked With
Eric----technician--very cool dude!!!!!, Ryan Buck, Tami Winter
May 19, 2016
Service department friendly and efficient The service advisors were all excellent at Vern Eide GMC. Tami Winter was helpful both days that we had to bring our GMC 2500 in for a check engine li The service advisors were all excellent at Vern Eide GMC. Tami Winter was helpful both days that we had to bring our GMC 2500 in for a check engine light/emissions issue. She was efficient, friendly, and very helpful. The service area was clean, organized, and looked very professional. More
by sweetshoppe
Employees Worked With
Tami Winter
May 16, 2016
Excellent Review Pam Engelland was our Service Advisor and she could not have been more accommodating. We had an urgent electrical issue and with her help and an exce Pam Engelland was our Service Advisor and she could not have been more accommodating. We had an urgent electrical issue and with her help and an excellent technician our plans were not interrupted. We cannot thank Pam and the crew there enough. Thank you, Orville More
by Trailer Problem
Employees Worked With
Pam Engelland
May 01, 2016
New Vehicle Purchase This is the fourth vehicle I have purchased from Wayne at Vern Eide, I have always been treated with professionalism and have been very satisfied with This is the fourth vehicle I have purchased from Wayne at Vern Eide, I have always been treated with professionalism and have been very satisfied with the sales experience. More
by YUKON
Employees Worked With
Mike Vennard, Gene Kitchens, Wayne Konz, Matt Engelland
April 29, 2016
Rainy day wednesday! On a recent return trip from Mayo Clinic to Rapid City, we decided to stop in Mitchell for the night. It was a bit drizzly that night. We forgot somet On a recent return trip from Mayo Clinic to Rapid City, we decided to stop in Mitchell for the night. It was a bit drizzly that night. We forgot something in our Toyota Sequoia so I ventured out to get it. Well, while opening the back cargo door with my key, the window came down as it does on occasionally. The trouble was IT DID NOT WANT TO GO BACK UP!! Here it is 11:00 oclock pm, raining and the window WILL NOT go up. What to do? We decided to put 2 umbrellas in the back to keep some rain out and went to bed. I did sleep ok but up early to get to the problem. First i went to Menards, thinking i could get some tape and plastic. Ya Right, that really would have not worked. I Googled car dealerships and recognizing the name, I decided on Vern Eide Chevrolet in Mitchell. Walking in the door, i was greeted by Pam Engelland, Service Advisor. She got some initial information from me and then took the car back to be looked at. The mechanic in back diagnosed that the track and regulator were seized up but still managed to get the window back in place for our trip home. They also noticed a light out and replaced that. I was very very pleased with the quick service and would give this dealership high marks! More
by bigriney
Employees Worked With
Pam Engelland
April 20, 2016
bad experience My husband was looking at a truck back in dec 2015 and told the salesman that he would have to show me the truck. My husband came to my work to show My husband was looking at a truck back in dec 2015 and told the salesman that he would have to show me the truck. My husband came to my work to show me the vehicle and I told him that we could look after work online. My husband told saleman that he wanted to wait before they did any numbers or anything as he had to visit with me. I went home and jumped onto my emails and had an alert that my credit was ran. I got onto the site where I got the alert from and Verne Eide ran my report. I did NOT give my permission for my report to be ran! I then had my husband call in and ask for our credit report and salesman said that he would send them out in mail. A couple days went by and still no report from them. My husband called and salesman said that they couldnt mail them but we could stop by to get them. I would not buy a vehicle nor would I recommend them to anybody! They didnt have my permission to run my credit. Very disappointed! More
by go4388
Employees Worked With
Gene Kitchens
April 18, 2016
Away from Home care 300 miles from home when the "check engine" light came on. They got us in immediately the next morning at 8:00 am, had the problem fixed in 30 minute 300 miles from home when the "check engine" light came on. They got us in immediately the next morning at 8:00 am, had the problem fixed in 30 minutes, and also took care of an open recall on the vechicle. Very accomadating! Would recommend this dealership to anyone. More
by apple15
Employees Worked With
Pam Engelland
April 17, 2016
Good Chevy service Had an issue with my end gate and they promptly scheduled an appointment and completed the work. They were actually able to get the end gate operatio Had an issue with my end gate and they promptly scheduled an appointment and completed the work. They were actually able to get the end gate operational. More
by Rschuchhardt
Employees Worked With
Tami winter
