Vern Eide Chevrolet Buick GMC

Great! Our experience at VE was great! We initially came in to talk to Emily Hanson, but it was her day off. Several salesmen jumped in to help us. Aaron Tor Our experience at VE was great! We initially came in to talk to Emily Hanson, but it was her day off. Several salesmen jumped in to help us. Aaron Torres visited with us and investigated the possibility of Having any new Encores on hand. We looked at 2 and made an appt to test drive the next day. I messaged Emily and we went for a drive. Jared DeWaard assisted as we discussed the possibility of purchasing.. They convinced us and we met with Levi. We picked up the car the next day. Ryan Kristensen showed us how everything worked. Emily was super to work with, very friendly and encouraging without being pushy. Everyone at VE was pleasant and helpful. I love my new car. More

Emily Hanson did a great job in helping me find a vehicle. At first I was not impressed with the service but Emily Hanson did a great job in changing my mind. She did her best to find a vehicle to my liking an At first I was not impressed with the service but Emily Hanson did a great job in changing my mind. She did her best to find a vehicle to my liking and getting me set up so I could buy the truck. More

Buying my first vehicle Vern Eide is a great dealership to go to in Mitchell. They are flexible with their salesmen allowing them to work within both stores. Jared has always Vern Eide is a great dealership to go to in Mitchell. They are flexible with their salesmen allowing them to work within both stores. Jared has always been friendly and willing to adapt to everything thrown at him. Jared helped me purchase a vehicle at Ford and was very open and honest when he was not sure about something. Jared was always able to find help or the answer when he was unsure and helped me purchase the perfect vehicle. Jared let me try out many vehicles and always asking what I liked or didn't like! I would recommend everyone see Jared if you are looking for a new vehicle. More

NEW CAR GREAT SERVICE. JARED HARTMAN AND LEVI ARE AWESOME! THE PROCESS OF BUYING MY NEW CAR WAS VERY EASY AND QUICK. I WAS IN AND OUT IN A VERY SHORT TIME. GREAT SERVICE. JARED HARTMAN AND LEVI ARE AWESOME! THE PROCESS OF BUYING MY NEW CAR WAS VERY EASY AND QUICK. I WAS IN AND OUT IN A VERY SHORT TIME. More

Customer Service is Always Top Notch! In 2015, I had purchased a vehicle from a dealership in Sioux Falls. However, it was a lemon and they weren't going to give me my money back. I drove In 2015, I had purchased a vehicle from a dealership in Sioux Falls. However, it was a lemon and they weren't going to give me my money back. I drove out to Vern Eide in Mitchell to look at Yukons. Levi Hilkemeier was so helpful in helping this solo girl find a safe and reliable vehicle! He and Mike worked with the SF dealership to get my money back so I could buy a new Yukon! He went above and beyond, always answering my texts/calls after hours, and making sure I was taken care of! Now I was in the market for another Yukon and I didn't even think twice of who I was going to work with. Levi, again was extremely helpful! Since Levi is now the Business Manager, he also brought in Jared DeWaard to help with our purchase. Jared was very kind and helpful as well. I just cannot say enough good things about the Customer Service of these men! Being a female, there have been times when I have walked into dealerships and been completely ignored. At Vern Eide Mitchell, that is certainly NOT the case! I have and will continue to recommend your dealership/service department to everyone I know in the market for not just a vehicle, but excellent customer service! You have a customer for life!! More

Vacation trip - new tires We had a flat in the middle of nowhere. We were able to change out to our spare. Not being comfortable without a spare, we located the nearest deale We had a flat in the middle of nowhere. We were able to change out to our spare. Not being comfortable without a spare, we located the nearest dealership to get a replacement. Chose to get all 4 tires replaced as the staff recommended. Staff also found a bad rim. Got us in & out right away on a holiday weekend.. Even provided a loaner so we check out the sights while we waited. More

CJ Carlson, the hero Mitchell, SD needed. I don't even know where to start, but boy am I sure pleased. When I was in duress, you know who came to my aid? Not the fire department, not the polic I don't even know where to start, but boy am I sure pleased. When I was in duress, you know who came to my aid? Not the fire department, not the police. Did you guess it? Thats right. CJ Carlson came to my aid in all his charismatic glory. Not only did this young man save me literally thousands, but put me in a car thats right for me. When I thought I was getting a great deal, it wasn't great enough in CJ's trusting eyes. He batted for me with his Louisville-slugger like wits and got me probably what the city of Mitchell would consider the best deal with a new car, and a trade in with some serious negative equity. And on top of that, he actually regularly works at the Vern Eide Ford location. That shows real care to me that he'd strap on his hiking boots and march across the city to the GM location just to shake my hand and start putting money back in my pocket, with my ray-bans on, bicep hanging out the window, in my new 2017 Chevy Malibu. Next time I buy a car, it will be from CJ Carlson no matter what. More

Dealership with excellence I could not begin to list all the good ways I felt about my experience with Vern Eide. My next vehicle will be from them also. I did not feel pressure I could not begin to list all the good ways I felt about my experience with Vern Eide. My next vehicle will be from them also. I did not feel pressured and staff was very knowledgable about the Equinox I was looking for. More

The Accident(al) Tourists My husband and I were on our way home to Indiana from our vacation in Yellowstone National Park when we hit a deer on I90 near Mitchell, SD. The accid My husband and I were on our way home to Indiana from our vacation in Yellowstone National Park when we hit a deer on I90 near Mitchell, SD. The accident totaled our car and left us with a 12+ hour drive remaining with no transportation. Insurance covered the expense of a rental car, but the closest business was in Sioux Falls, SD, which was 78 miles away. However, our "good neighbor" insurance did not offer a plan to get us to Sioux Falls. We were on our own, still 700 miles away from home and knowing no one and having no information except for the place where the car was towed - Vern Eide Chevrolet. We called the dealership and talked to Lori to ask about using a loaner car to drive to Sioux Falls. At that point, our option was to use a "loaner" car from Vern Eide to drive to Sioux Falls (78 miles), pick up the rental car, drive back to Vern Eide (78 miles) and then head back to Indiana. Lori came to our rescue and not only found a truck to take us to Sioux Falls, but also a driver so that we would not have to make more than one trip back and forth. Julie (our driver) picked us up at the hotel, took us to the dealership so that we could gather our stuff from the wrecked car and got us safety to the rental car agency. I could not have asked or expected a kinder or more generous group of people to help us during the process. Lori and Julie didn't know us at all and had nothing to gain from their efforts, except our gratitude. And, as if the dealership wasn't doing enough for us, they would not charge us for the transportation. The people at Vern Eide took care of us with the compassion and consideration that continues to amaze and impress me. Had it not been for them, I'm not sure how we would have made it to Sioux Falls. (Julie even stayed with us at the rental agency and helped unload all our cargo, including our two bicycles. She is a super-woman and my new hero.) Lori and Julie were a Godsend in the midst of a very stressful situation. Each lady was so personable and kind and they took care of us as if we were family. If the people at Vern Eide treat strangers in this manner, I can only imagine how they take care of their customers. If I lived in the area, I wouldn't buy a car anywhere else. I would be an absolutely committed customer of Vern Eide. Thank you for everything! Keith and Lana More

Very easy to work with! We had a great experience with Mitchell Vern Eide! They worked very hard with us to find us the exact vehicle we were looking for! We had a great experience with Mitchell Vern Eide! They worked very hard with us to find us the exact vehicle we were looking for! More