Vern Eide Chevrolet Buick GMC
Mitchell, SD
Filter Reviews by Keyword
By Type
Showing 533 reviews
Getting a used truck This was my first time buying from a dealership. I've gotta say, the customer service was outstanding. Brady helped me with the process of buying thro This was my first time buying from a dealership. I've gotta say, the customer service was outstanding. Brady helped me with the process of buying through a dealership. Since I am new to the area I didn't really know anyone to drive me to the dealership so I wouldn't need to deal with two vehicles. But sure enough Brady offered to help transfer one of the vehicles to my place, i'm not sure if I would've received the same great service at any other dealership. Honestly this guy deserves a raise. More
New Equinox I leased this vehicle after seeing online. Ryan worked through the entire process online and over the phone for us. Even had it delivered to me in Sio I leased this vehicle after seeing online. Ryan worked through the entire process online and over the phone for us. Even had it delivered to me in Sioux Falls a week later. No need to even leave town to go to the dealership. Such a smooth process. More
Dales A1 Transmission is so much better. On a long road trip halfway between home and destination. Had a stabilitrak warning come up that reduced engine power barely allowing truck to drive. On a long road trip halfway between home and destination. Had a stabilitrak warning come up that reduced engine power barely allowing truck to drive. Thought we were lucky because we were only a mile from the nearest dealership, boy were we wrong. Jim said he couldnt spare 5 minutes to even pull the code and help is figure out the problem. Even after explaining that would leave us stranded, he couldn't have cared less. Didn't bat an eye or offer any other suggestions. Basically SOL. Went to Dale's and they invited us in right away and had us back on the road in minutes. I will continue to seek resolution from this interaction based off the simple principle of basic human decency. 5 dang minutes. Vehicle is under 10k miles and 2017. Well within warranty and that was his biggest problem was he wouldnt be able to charge me whatever he wanted. More
new GMC truck Low pressure, pleasant experience. I owned a 2016 gmc slt truck and went in to see what my value was towards a new 2018 like truck. To my surprise the Low pressure, pleasant experience. I owned a 2016 gmc slt truck and went in to see what my value was towards a new 2018 like truck. To my surprise the 16 held its value well. The difference to move to the 18 was what thought was fair. I’m in the new truck and I’m very happy. More
Amazing customer service! I had the best experience here at Vern Eide. My inquiries were promptly addressed with a personal call from CJ. He answered all my questions, and was I had the best experience here at Vern Eide. My inquiries were promptly addressed with a personal call from CJ. He answered all my questions, and was patient when I told him I wasn't sure about the vehicle. A few days later, I called him and told him I would like to look at the vehicle after all, however, it was his day off. That did not stop him from delivering some of the best customer service I have seen in awhile ( it is becoming a lost art). He contacted someone at the dealership to help me out. This was nice, because we live more than 2 hours from the dealership. When we arrived at the dealership, I was immediately greeted by Brady- keys in hand, with the vehicle ready for me to test drive. He was very friendly, and answered all my questions. The whole experience was fantastic! These guys will be my first call when we are in the market for another vehicle. Thank you, CJ and Brady for a phenomenal car buying experience. It is usually a tedious job, but you guys made it fun and easy. Thanks again for all your hard work! More
Gmc 2015 My salesman was Drew. Great service, no pressure to make an unwanted purchase. All around im happy with the vehicle i bought at Vern Eide. My salesman was Drew. Great service, no pressure to make an unwanted purchase. All around im happy with the vehicle i bought at Vern Eide. More
The employees of Vern Eide are great to work with! We have purchased several vehicles from Vern Eide and always go back for their fantastic service and great deals. We like working with hometown people We have purchased several vehicles from Vern Eide and always go back for their fantastic service and great deals. We like working with hometown people that know you. I would recommend these folks to everyone. More
Buick Momma Wayne Konz is the BEST salesmen ever! He took the time and let me try different styles of SUV's before I ended up in my 2018 Buick Enclave. He knew al Wayne Konz is the BEST salesmen ever! He took the time and let me try different styles of SUV's before I ended up in my 2018 Buick Enclave. He knew all the features of ever vehicle and explained everything. I LOVE IT! Emily Hanson was so helpful in the financing process. She was very helpful in explaining the add-on plans. More
Great and easy purchase one of the simplest purchases I have been through. Everyone we worked with were very helpful. Found pickup on line and was contacted right away from one of the simplest purchases I have been through. Everyone we worked with were very helpful. Found pickup on line and was contacted right away from dealership. More
Great Deal on a New GMC Pickup Brady was very knowledgeable and professional. He got me the best deal out there on a new GMC pickup. He asked all my questions and was very helpful. Brady was very knowledgeable and professional. He got me the best deal out there on a new GMC pickup. He asked all my questions and was very helpful. Great experience overall! More