Back

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,678 Reviews

2,678 Reviews of Vera Cadillac - Service Center

Sort by
December 07, 2024

I had the pleasure of working with Jonathan when I brought in my 2024 Cadillac Lyriq for service. He was exceptionally thorough in explaining the entire process and went above and beyond by coordinati More

by jfiguero0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Garcia
Dec 08, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 07, 2024

Great and fast service They take you home and pick you up when your car is ready David my service coordinator was very helpful and pleasant to deal with More

by tjvend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 08, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 06, 2024

The most attentive Car dealership I have ever worked with. That is why I continue coming back to get my car here More

by Jorge Fusté
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review, Jorge! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

December 06, 2024

My sales person has been Chris for yhe last 4 services, can't ask for better .. Richard More

by CHEFRICHARD68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 06, 2024

Great dealership to deal with. They did an amazing job fixing my car in decent time. My auto tech was Mario and he was great. Thank you again. More

by carmen
Recommend Dealer
Yes
Employees Worked With
Mario
Dec 08, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, Carmen, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

December 04, 2024

Great customer service , very happy about the excellent work done in my car. Very clean interior and exterior. More

by miguelchevalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo /Collision department
Dec 04, 2024 -

Vera Cadillac responded

Miguel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 04, 2024

La atención fue rapida y precisa,,,el manager siempre Siper atento y servicial,,al igual que los de servicio More

by GE.TACU
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovany and edwin
Dec 04, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

December 04, 2024

They are all so good and they’re always treating me good. So I give them 100/100 More

by official.limo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conward
Dec 05, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

December 03, 2024

Pulido en el auto muy mal y la Pintura quemada por maquina !!! Una lastima porque todo lo demas muy bien More

by haychell1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paint and body shop
Dec 03, 2024 -

Vera Cadillac responded

Estamos aquí para ayudarle con sus inquietudes Lamentamos los problemas que está experimentando. Nos gustaría tener la oportunidad de abordar sus inquietudes y asegurarnos de que todo se resuelva a su satisfacción. Podría llamarnos lo antes posible? Estaremos encantados de coordinar una hora para que usted traiga el vehículo para que podamos inspeccionarlo juntos. Gracias y esperamos poder ayudarle. Gustavo Rodriguez Fixed Operations Director

December 03, 2024

Professional, great customer service and quick turnaround. I would definitely recommend setting up your future service appointments More

by ryanvisda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Vera Cadillac responded

Thank you, Ryan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

...
7
...